ZipRecruiter

Log In

1

Contract Desktop Support Jobs in Sumter, SC (NOW HIRING)

next page

Showing results 1-20

All JobsContract Desktop Support JobsContract Desktop Support Jobs in Sumter, SC

Contract Desktop Support information

See Sumter, SC salary details

$8

$24

$40

How much do contract desktop support jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for contract desktop support in Sumter, SC is $24.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Contract Desktop Support specialist, and why are they important?

To thrive as a Contract Desktop Support specialist, you need solid knowledge of hardware troubleshooting, operating systems, and network fundamentals, often backed by a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote support tools, ticketing systems, and software deployment platforms is typically required. Strong customer service, problem-solving abilities, and effective communication skills help you resolve issues efficiently and build trust with end-users. These skills ensure minimized downtime, high user satisfaction, and smooth daily operations in diverse organizational environments.

What are some common challenges faced by Contract Desktop Support professionals, and how can they best address them?

Contract Desktop Support professionals often encounter challenges such as quickly adapting to new IT environments, managing diverse hardware and software setups, and balancing multiple support requests. Success in this role requires strong troubleshooting skills, effective time management, and excellent communication to clearly explain technical issues to users. Building rapport with full-time staff and proactively familiarizing yourself with the organization's systems can help contract professionals integrate smoothly and provide high-quality support.

What is the difference between Contract Desktop Support vs Help Desk Technician?

AspectContract Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentContract-based, on-site or remote, client sitesHelp desk, call centers, remote support
Employer & IndustryIT service providers, consulting firmsCorporate IT departments, MSPs
Common Search IntentContract Desktop Support vs Help Desk Technician

Contract Desktop Support and Help Desk Technician roles often overlap in certifications and work environments, but Contract Desktop Support typically involves short-term contracts providing on-site or remote technical assistance directly to clients. Help Desk Technicians usually work within a company's internal IT team, focusing on remote support and troubleshooting. Both roles require similar skills but differ mainly in employment type and scope of work.

What is a Contract Desktop Support specialist?

A Contract Desktop Support specialist is an IT professional hired on a temporary or project basis to provide technical assistance to users within an organization. Their main responsibilities include installing, troubleshooting, and maintaining computer hardware, software, and peripheral devices. They resolve user issues either remotely or onsite, ensuring minimal disruption to business operations. These specialists may also assist with system upgrades, network connectivity, and security protocols as needed. As contract workers, they are typically employed for a set period or for specific projects rather than as full-time permanent staff.
What are the most commonly searched types of Desktop Support jobs in Sumter, SC? The most popular types of Desktop Support jobs in Sumter, SC are:
What are popular job titles related to Contract Desktop Support jobs in Sumter, SC? For Contract Desktop Support jobs in Sumter, SC, the most frequently searched job titles are:
What job categories do people searching Contract Desktop Support jobs in Sumter, SC look for? The top searched job categories for Contract Desktop Support jobs in Sumter, SC are:
What cities near Sumter, SC are hiring for Contract Desktop Support jobs? Cities near Sumter, SC with the most Contract Desktop Support job openings:
Contract Desktop Support jobs near you
Infographic showing various Contract Desktop Support job openings in Sumter, SC as of July 2026, with employment types broken down into 58% Full Time, 24% Part Time, 1% Temporary, and 17% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $50,006 per year, or $24 per hour.

Desktop Support Technician [Must have SCCM & Active Directory] - Columbia SC/onsite

STI

Columbia, SC • On-site

$18.75 - $23.75/hr

Full-time

Re-posted 19 days ago

Job description

Desktop Support Technician [Must have SCCM & Active Directory]
Location: Columbia SC/onsite
Duration of the Contract: 12 months
Possibility for Extension: Yes
Role is fully onsite
Job description
The South Carolina Department of Transportation (SCDOT) is seeking an applicant to assist under general supervision of the IT Manager II for Desktop Support, Regional Technician I for Headquarters and District 1, or Endpoint Technician I. They will provide technical assistance, manage laptop, tablet, and workstation builds, and assist with deployments.
The South Carolina Department of Transportation (SCDOT) is seeking an applicant to assist under general supervision of the IT Manager II for Desktop Support, Regional Technician I for Headquarters and District 1, or Endpoint Technician I. Provide technical assistance to departmental personnel in the setup, installation, maintenance and proper usage of desktops, laptops, tablets, printers, scanners, monitors, application software, local area network, and associated equipment for headquarters building under the management of Information Technology Services (ITS).
Manages building laptops, tablets, and workstations using Microsoft Endpoint Configuration Manager (MECM). Confirming the installation is successful by ensuring the BitLocker Key is stored in Active Directory and InTune, and that the Microsoft Endpoint Configuration Manager Client is installed. Ensure that desktops, laptops, and tablets fully check in 2.5 hours after the MECM Task Sequence completes.
Assist with deployment of endpoints and associated devices that make up an end-user setup in the Headquarters building.
Applicants will be required to be onsite for 40 hours a week within the SCDOT Headquarters building to provide IT Support for IT Services Desktop Support Staff. Work week is Monday - Friday (8am - 5pm with a one-hour lunch break).
Requires the exertion of 50 pounds of force occasionally.
Requires the exertion of 20 pounds of force frequently.
Responsibilities
Daily Responsibilities
  • Build desktops, laptops, and tablets, using Microsoft Endpoint Configuration Manager.
  • Ensure the BitLocker encryption key is successfully stored in Active Directory and InTune.
  • Ensure the Microsoft Endpoint Configuration Manager Client is installed on each desktop, laptop, and tablet during the build process.
  • Ensure each desktop, laptop, and tablet stay connected to the NTS Network for at least 2.5 hours after build completes.
  • Ensure that all software listed on the build sheet is installed on each desktop, laptop, and tablet built.
  • Ensure that each desktop, laptop, tablet, docking station, 27" monitor, printer, scanner, and any other tracked asset assigned to an end-user is properly documented in the designated IT Services asset Management system in accordance with the Desktop Support Asset Management procedure manual.
  • Diagnoses and resolves problems reported by users on endpoint hardware and/or software.Record work performed in the Help Desk ticket system.
  • Perform routine maintenance and repair on equipment or contact vendor support of equipment repair.
  • Assists with removal and disposal of obsolete equipment using the electronic TID and Request to Dispose of Accountable Equipment and other components, salvaging any usable parts.
  • Performs other related duties as required.

Monthly Responsibilities
  • Ensure that all SCDOT Commission back up tablets are connected by patch cable to the NTS Network to receive Patch Tuesday Patches. Login not required.
  • Tablets should be powered on using a power cord and connected by patch cable on the second Friday of each month and remain connected until 12pm the following Wednesday.
  • Login using the local account before shutting the tablet down on the following Wednesday.
  • All iPads should be powered on using the appropriate power cable and charging brick for the same amount of time as the SCDOT Commission tablets. Login not required.

Required Skills
  • 4+ years of experience in desktop and networked systems support; extensive knowledge of desktops, laptops, tablets, printers, and scanners.
  • 4+ years of experience in computer deployments, operation, and repair
  • 4+ years of experience in hardware and software installation
  • 4+ years of experience with Microsoft Endpoint Configuration Manager

Preferred Skills
  • Experience working with a help desk ticketing system
  • Experience with NTS Network
  • Experience with Active Directory or InTune

Required Education/Certifications
  • High School diploma.
  • Associate or a bachelor's degree in a related field. May be substituted for required work experience.

Interview Process
  • 1st round video
  • A second interview may be requested (onsite)

Reporting Structure:
Reports to: Management in Desktop Support at SCDOT Headquarters Building.

Apply