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Desktop Manager Jobs in Sumter, SC (NOW HIRING)

STI

Desktop Support Technician - Columbia, SC

Columbia, SC · On-site

$18.75 - $23.75/hr

* Build desktops, laptops, and tablets, using Microsoft Endpoint Configuration Manager. * Ensure the BitLocker encryption key is successfully stored in Active Directory and InTune. * Ensure the ...

1 point system

Desktop Support Technician

Columbia, SC · On-site

$18.75 - $23.75/hr

Required Skills: * 5+ years of experience in enterprise desktop support and customer service. * 5+ years of experience in desktop administration for Windows 10 and Windows 11. * 3+ years of ...

DCM Services

Desktop Support Analyst

Columbia, SC

$50K - $60K/yr

Description Desktop Support Analyst Full-time | Non-Exempt | Bonus Eligible About DCM Services DCM ... Patch Management & Application Deployment: Manage and execute endpoint patching and software ...

DCM Services LLC

Desktop Support Analyst

Columbia, SC · On-site

$50K - $60K/yr

Desktop Support Analyst Full-time Non-Exempt Bonus Eligible About DCM Services DCM Services, LLC is a receivables management company that partners with organizations to deliver responsive ...

Abacus Technology

Network Administrator II

Sumter, SC · On-site

Monitor NOSC network and systems status using NOSC standard network management platforms and ... Provide desktop\client support for NOSC unclassified, classified, and coalition networks to include ...

Abacus Technology

Network Administrator II

Sumter, SC · On-site

Monitor NOSC network and systems status using NOSC standard network management platforms and ... Provide desktop\client support for NOSC unclassified, classified, and coalition networks to include ...

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All JobsDesktop JobsDesktop Manager JobsDesktop Manager Jobs in Sumter, SC

Desktop Manager information

See Sumter, SC salary details

$18.7K

$74.5K

$112.2K

How much do desktop manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for desktop manager in Sumter, SC is $74,458.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,900.00 and $85,000.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network support with additional certifications like CompTIA A+ or Network+.

What are some typical challenges a Desktop Manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a Desktop Manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

How do I get to the desktop manager?

To access the desktop manager role, you typically need to navigate through your company's internal HR or job portal, where job postings and application options are listed. You may also contact your HR department or supervisor for guidance on applying or accessing the position, which often requires relevant experience with desktop support and management tools. Familiarity with operating systems and certifications like CompTIA A+ can be beneficial.

What is the role of a desktop manager?

A desktop manager oversees the management and maintenance of computer desktops within an organization, ensuring hardware, software, and network systems function efficiently. They may coordinate updates, troubleshoot issues, and implement security protocols, often requiring knowledge of IT support tools and technical skills.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is the highest paying manager position?

The highest paying manager positions typically include executive roles such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO), which can earn salaries well into the high six or seven figures. In some industries, specialized managerial roles like Vice President or Director of certain departments may also offer high compensation, especially with experience and advanced degrees. Salary levels depend on the industry, company size, location, and individual qualifications.

What is a Desktop Manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What are popular job titles related to Desktop Manager jobs in Sumter, SC? For Desktop Manager jobs in Sumter, SC, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Sumter, SC look for? The top searched job categories for Desktop Manager jobs in Sumter, SC are:
What cities near Sumter, SC are hiring for Desktop Manager jobs? Cities near Sumter, SC with the most Desktop Manager job openings:
Desktop Manager jobs near you

Desktop Support Technician - Columbia, SC

STI

Columbia, SC • On-site

$18.75 - $23.75/hr

Full-time

Posted 12 days ago

Job description

  • Build desktops, laptops, and tablets, using Microsoft Endpoint Configuration Manager.
  • Ensure the BitLocker encryption key is successfully stored in Active Directory and InTune.
  • Ensure the Microsoft Endpoint Configuration Manager Client is installed on each desktop, laptop, and tablet during the build process.
  • Ensure each desktop, laptop, and tablet stay connected to the NTS Network for at least 2.5 hours after build completes.
  • Ensure that all software listed on the build sheet is installed on each desktop, laptop, and tablet built.
  • Ensure that each desktop, laptop, tablet, docking station, 27" monitor, printer, scanner, and any other tracked asset assigned to an end-user is properly documented in the designated IT Services asset Management system in accordance with the Desktop Support Asset Management procedure manual.
  • Diagnoses and resolves problems reported by users on endpoint hardware and/or software. Record work performed in the Help Desk ticket system.
  • Perform routine maintenance and repair on equipment or contact vendor support of equipment repair.
  • Assists with removal and disposal of obsolete equipment using the electronic TID and Request to Dispose of Accountable Equipment and other components, salvaging any usable parts.
  • Performs other related duties as required.

Required Skills
  • 4+ years of experience in desktop and networked systems support; extensive knowledge of desktops, laptops, tablets, printers, and scanners.
  • 4+ years of experience in computer deployments, operation, and repair
  • 4+ years of experience in hardware and software installation
  • 4+ years of experience with Microsoft Endpoint Configuration Manager

Preferred Skills
  • Experience working with a help desk ticketing system
  • Experience with NTS Network
  • Experience with Active Directory or InTune

Required Education/Certifications
  • High School diploma.
  • Associate or a bachelor's degree in a related field. May be substituted for required work experience.

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