We offer you an entry-level position with growth opportunities in a modern IT environment and a ... Support troubleshooting and assist in resolving IT issues under guidance from senior colleagues
We offer you an entry-level position with growth opportunities in a modern IT environment and a ... Support troubleshooting and assist in resolving IT issues under guidance from senior colleagues
Entry Level Desktop Support information
See Sumter, SC salary details
$8.99 - $11.87
4% of jobs
$11.87 - $14.75
1% of jobs
$14.75 - $17.63
12% of jobs
$18.61 is the 25th percentile. Wages below this are outliers.
$17.63 - $20.51
23% of jobs
The median wage is $21.88 / hr.
$20.51 - $23.39
20% of jobs
$23.39 - $26.27
14% of jobs
$26.45 is the 75th percentile. Wages above this are outliers.
$26.27 - $29.15
9% of jobs
$29.15 - $32.03
5% of jobs
$32.03 - $34.91
5% of jobs
$34.91 - $37.79
4% of jobs
$37.79 - $40.67
2% of jobs
$8
$24
$40
How much do entry level desktop support jobs pay per hour?
What are the key skills and qualifications needed to thrive in the Entry Level Desktop Support position, and why are they important?
To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.
What is a Level 1 desktop support job description?
What is an Entry Level Desktop Support job?
An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.
What jobs pay 4000 a week without a degree?
What does a typical day look like for someone in an Entry Level Desktop Support role?
A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.
Is desktop support a good entry level job?
Can I land a help desk job with no experience?

Junior IT Support / IT Service Desk / Client Support
Alcolu, SC • Hybrid
Full-time
Medical
Posted yesterday
Job description
Creating a future worth living for future generations gets us out of bed every morning. Depending on the project, we are consultants, implementers, or both for sustainable, innovative and economical solutions for real estate, industry, energy and infrastructure. Our more than 6,500 employees at over 80 locations worldwide support our customers in interdisciplinary teams. Our thinking is both visionary and realistic. We work independently and as part of a team. With passion and the latest technologies. We unite. Join us at Dreso and let's create a world we want to live in.
Sustainable, digital, innovative, and economical-these four aspects are at the heart of everything we do. We are an innovative partner in consulting, planning, construction, and operations.
As part of our Client Support team, you will support our internal users across different departments by providing IT assistance and ensuring a smooth daily operation. You will work closely with experienced colleagues in a collaborative and international environment.
Are you communicative, eager to learn, a team player, and solution-oriented? Then join our international IT team at our Spanish location in Malaga or elsewhere in Spain. We offer you an entry-level position with growth opportunities in a modern IT environment and a supportive team.
Key responsibilities:
- Act as a first point of contact for hardware and software issues, mainly in 1st and 2nd level support, via remote support or on site
- Support troubleshooting and assist in resolving IT issues under guidance from senior colleagues
- Help monitor and maintain IT systems in a Microsoft client environment
- Assist in IT projects such as software rollouts, hardware setup, and migrations
- Contribute to documentation and user guides, and support basic user training sessions
- Collaborate with IT colleagues across different locations
- Completed training in IT, currently studying IT, or first experience in IT support
- Basic knowledge of Windows, Office 365, and common office applications
- Understanding of basic IT concepts (hardware, software, networks)
- Strong willingness to learn and develop new skills
- Customer-oriented mindset and structured way of working
- Willingness to travel if needed
- High level of English (written and spoken)
- To ensure your work-life balance, we offer the option of mobile working
- We promote your professional and personal development through individual training and further education at the Drees & Sommer Academy
- We support your health with a bonus for sports enthusiasts. We offer the possibility of subscribing to a private health insurance policy
- Employees benefit from tax advantages related to their commuting expenses for the office
- Fiscal advantages for employees expenses in meal costs during worktime. Employee referral program with attractive bonus scheme
- Supporting career and family by receiving tax benefits for kindergarten expenses