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Desktop Support Manager Jobs in Greer, SC (NOW HIRING)

AA2IT

Desktop support Technician

Greenville, SC · On-site

$19 - $24.25/hr

AA2IT is a confidential company, and they are seeking a Desktop Support Technician to provide technical support for computer systems and peripherals. The role involves troubleshooting, repairing, and ...

AA2IT

Desktop Support Tech - Greenville, SC

Greenville, SC · On-site

$19 - $24.25/hr

AA2IT is a company seeking a Desktop Support Tech to provide technical support for PC hardware and ... Ability to setup, configure and add all hardware. • Experience with asset management. Install ...

Support After Abortion Inc

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Support & Communications Manager

Greenville, SC · On-site

$40K - $50K/yr

Ability to manage varied workloads and shifting priorities * Strong mission alignment with Support After Abortion's client-led, nonjudgmental model * A distinct second strength -- clinical ...

Support After Abortion Inc

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Support & Communications Manager

Greenville, SC · On-site

$40K - $50K/yr

Ability to manage varied workloads and shifting priorities * Strong mission alignment with Support After Abortion's client-led, nonjudgmental model * A distinct second strength -- clinical ...

R&E Automated Systems

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IT Support Specialist

Duncan, SC · On-site

$21 - $26/hr

Troubleshoot Windows desktops, laptops, software, and peripheral devices. * Set up and deploy ... Work with the IT Manager and other IT team members remotely to troubleshoot and resolve issues.

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All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Greer, SC

Desktop Support Manager information

See Greer, SC salary details

$14

$34

$58

How much do desktop support manager jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for desktop support manager in Greer, SC is $34.78, according to ZipRecruiter salary data. Most workers in this role earn between $23.12 and $46.20 per hour, depending on experience, location, and employer.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It typically requires basic knowledge of operating systems, networking, and common tools, and can serve as a stepping stone to more advanced IT positions.
More about Desktop Support Manager jobs

What are the most commonly searched types of Desktop Support jobs in Greer, SC?

The most popular types of Desktop Support jobs in Greer, SC are:

What job categories do people searching Desktop Support Manager jobs in Greer, SC look for?

The top searched job categories for Desktop Support Manager jobs in Greer, SC are:

What cities near Greer, SC are hiring for Desktop Support Manager jobs?

Cities near Greer, SC with the most Desktop Support Manager job openings:

Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Greer, SC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $72,342 per year, or $34.8 per hour.

Desktop support Technician

AA2IT

Greenville, SC • On-site

$19 - $24.25/hr

Full-time

Re-posted 16 days ago

Job description

Job Summary:
AA2IT is a confidential company, and they are seeking a Desktop Support Technician to provide technical support for computer systems and peripherals. The role involves troubleshooting, repairing, and maintaining hardware and software systems while supporting user accounts and network connections.
Responsibilities:
• Image and configure systems for new hire
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
• Documents, maintains, upgrades, or replaces hardware and software systems.
• Supports and maintains user account information including rights, security, and systems groups.
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
• Network connection issues, track network connections back to network switches.
• Escalates problems and issues to a higher level of support if unable to resolve.
• Represents CompuCom in a professional and businesslike manner and communicates effectively with customers and associates.
• Interacts with customers, responding to routine technical questions or request for information.
Qualifications:
Required:
• 2-4 years' experience supporting PC Hardware and software
• Comfortability providing hands & feet support for Server and Network
• Experience supporting mobile data plans, mobile networks, and devices
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals
• Documents, maintains, upgrades, or replaces hardware and software systems
• Supports and maintains user account information including rights, security, and systems groups
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
• Network connection issues, track network connections back to network switches
• Escalates problems and issues to a higher level of support if unable to resolve
• Represents CompuCom in a professional and businesslike manner and communicates effectively with customers and associates
• Interacts with customers, responding to routine technical questions or request for information
Company:
Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services. Founded in , the company is headquartered in Sugar Land, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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