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Desktop Support Manager Jobs in New York, NY (NOW HIRING)

Desktop Support Engineer ( with strong expertise in White Glove Support | Windows Storage | DSS ... Manage user accounts, permissions, and workstation configurations. • Resolve issues through ...

Role: Desktop support (only W2) Location: New York Onsite position Duration: 12 months JD: * The ... Manage User Accounts: Assist with user account setup, password resets, and access management within ...

Desktop Support Technician

Clark, NJ

$21 - $26.75/hr

... Teams, Adobe Manage user accounts (Active Directory / O365) Handle and track issues using ... desktop support experience (Level 2 preferred) Strong knowledge of Windows, Mac, and Office 365 ...

Desktop Support

New York, NY · On-site

$22.25 - $28.25/hr

Desktop Support role Location: NYC, NY Windows 10 to 11 migration experience is mandatory, and 85% of machines need to be migrated from Windows 10 to Windows 11.

Desktop Support Technician

Clark, NJ · On-site

$21 - $26.75/hr

Manage user accounts (Active Directory / O365) * Handle and track issues using ServiceNow ticketing ... of desktop support experience (Level 2 preferred) * Strong knowledge of Windows, Mac, and Office ...

New

Desktop Support

Elmsford, NY · On-site

$21.50 - $27.25/hr

Desktop Support Location: Elmsford, NY Min. PR: 15.71 Position Description ... Manager Notes: ALL GENERAL AND TECHNICAL QUESTIONS MUST BE ON ALL RESUMES ON THE BOTTOM OR IT WILL ...

Desktop Support

Lake Success, NY · On-site

$22.25 - $28.25/hr

Desktop Support Location: Lake Success, NY, 11042 Experience: 3-5 Year Position Summary * Coordinate communications between software/hardware vendors and end users to resolve desktop technical issues.

This is a hands-on, 100% onsite role in Mid-Town Manhattan, ideal for someone experienced with desktop buildouts, profile migration, endpoint management, and project-based user support. Key ...

This is a hands-on, 100% onsite role in Mid-Town Manhattan, ideal for someone experienced with desktop buildouts, profile migration, endpoint management, and project-based user support. Key ...

This is a hands-on, 100% onsite role in Mid-Town Manhattan, ideal for someone experienced with desktop buildouts, profile migration, endpoint management, and project-based user support. Key ...

Desktop Support Technician

New York, NY · On-site

$22.25 - $28.25/hr

Desktop Support Technician Job Duration: 12 Months of Contract to Hire role Job Location: New York ... incident management system. • Perform a variety of support activities including inventory and ...

desktop support

New York, NY

$22.25 - $28.25/hr

DESKTOP Support Representative Job ID: # S2LBPG Location: new york ,NY 10036 Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS problem ...

Desktop Support

Great Neck, NY · On-site

$22 - $28/hr

Desktop Support Location: Lake Success, NY, 11042 Experience: 3-5 Year Position Summary Coordinate communications between software/hardware vendors and end users to resolve desktop technical issues.

desktop support

New York, NY · On-site

$22.25 - $28.25/hr

DESKTOP Support Representative Job ID: # S2LF2Q Location: new York ,NY 10036 Duration: : 1 year (with possible extension) * Candidates should be able to diagnose and remedy complex Microsoft OS ...

... site support with dedicated engineers during core hours for Enhanced Desktop Support Users ... Management of local consigned hardware stock for break-fix and service requests. Logging of ...

Desktop Support Engineer/Lead Role : Desktop Support Engineer/Lead Clien t: Quant Fund - Global ... Strong experience supporting and configuring Windows 10 . * Identity & Management: Deep knowledge ...

Desktop Support Specialist Pay Range: $17hr - $22hr Responsible for providing end-user desktop support across desktops, laptops, tablets, mobile devices, printers, and video conferencing equipment.

Desktop Support Technician

Brooklyn, NY · On-site

$21.50 - $27.25/hr

Desktop Support Responsibility: Desktop Support TOP 2 : Client Breakfix and A+ Certification Schedule: M-F 8-5 Location: 231 Malta Street, Brooklyn NY A driver's license and a car are required for ...

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Desktop Support Manager information

See New York, NY salary details

$16

$39

$66

How much do desktop support manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support manager in New York, NY is $39.81, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $52.93 per hour, depending on experience, location, and employer.

What Does a Desktop Support Manager Do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a Desktop Support Manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a Desktop Support Manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical problem-solving. It typically requires basic knowledge of operating systems, networking, and common tools, making it accessible for those starting their IT careers.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are the most commonly searched types of Desktop Support jobs in New York, NY? The most popular types of Desktop Support jobs in New York, NY are:
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What job categories do people searching Desktop Support Manager jobs in New York, NY look for? The top searched job categories for Desktop Support Manager jobs in New York, NY are:
What cities near New York, NY are hiring for Desktop Support Manager jobs? Cities near New York, NY with the most Desktop Support Manager job openings:

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Posted 28 days ago


Job description

Desktop Support Summer Intern Program

  • Build, Configure, deploy laptops
  • Imaging of IT equipment
  • Shipment of equipment to satellite sites
  • IT support for Interns
  • IT Training and orientation
  • Login assistance and day 1 support
  • Experience Windows, O365, Cisco Phones
  • Onboarding and offboarding
  • IT Hardware Asset management
  • Tracking Equipment and Deliverables (via spreadsheets)
  • Time Management so deliverables are met
  • Good communication skills
  • Misc IT tasks required by team
  • Financial or Large Enterprise Experience
  • Schedule flexibility