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Desktop Support Manager Jobs in Conroe, TX (NOW HIRING)

Apptad, Inc.

Desktop Support

Houston, TX · On-site

Desktop Support Houston TX * Dealing with hardware and application support queries and issues ... Cell support - tech setup/troubleshooting of cell phones (non mgmt. included) * Setup and ...

New

Adams and Reese

Desktop Support Specialist

Houston, TX · On-site

Special projects as assigned by management. * Basic understanding of networking cabling. * Position ... Supervision received by Desktop Support Manager and Regional Office Manager. Minimum Acceptable ...

Addison Group

Desktop Support

Houston, TX · On-site

Title - Desktop Support Engineer Location - Houston - 5 days a week on-site Salary $60,000-$70,000 ... Excellent time management and multitasking skills

Addison Group

Desktop Support

Houston, TX · On-site

Title - Desktop Support Engineer Location - Houston - 5 days a week on-site Salary $60,000-$70,000 ... Excellent time management and multitasking skills

Addison Group

Desktop Support Engineer

Houston, TX · On-site

$65/hr

Desktop Support Engineer Location: Ludington, MI Assignment Type: Contract-to-Hire Compensation: $65-85k - depending on experience Work Schedule: Onsite Benefits: This position is eligible for ...

TEKsystems c/o Allegis Group

Desktop Support

Houston, TX · On-site

$22 - $25/hr

Description TEKsystems is seeking Desktop Deployment Technicians to support an expansion project ... Familiarity with asset management and inventory tracking processes. Healthcare facility/Deployment ...

Kforce Technology Staffing

Desktop Support

Houston, TX · On-site

Kforce has a client that is seeking a Desktop Support in Houston, TX. Roles and Responsibilities: Technical Support & Operations: Provide onsite and remote support for IT infrastructure and end-user ...

Cynet Systems

Desktop Support Technician

Houston, TX · On-site

$19 - $24/hr

We are looking for Desktop Support Technician for our client in Houston TX . Job Title: Desktop ... Mobile Device Management. * Apple Device Support. * Data Recovery. * Encryption Troubleshooting.

ProPetro Services, Inc.

Desktop Support Technician

Houston, TX · On-site

$19.25 - $24.50/hr

Job Summary The Desktop Support Technician provides basic desktop support to all organizational personnel; troubleshoots basic software, hardware, and other Information Technology (IT) related issues ...

Artech Information System LLC

DESKTOP SUPPORT

Houston, TX · On-site

$19.25 - $24.50/hr

Deskside Support Representative Distributed Client Services Job ID: # S2LCDB Location: Houston, TX ... remove desktop PCs and monitors. provide remote O365 on workstations and mobile Perform basic ...

Propetroservices

Desktop Support Technician

Houston, TX

$19.25 - $24.50/hr

Job Summary The Desktop Support Technician provides basic desktop support to all organizational personnel; troubleshoots basic software, hardware, and other Information Technology (IT) related issues ...

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All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Conroe, TX

Desktop Support Manager information

See Conroe, TX salary details

$12

$30

$51

How much do desktop support manager jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for desktop support manager in Conroe, TX is $30.97, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $41.15 per hour, depending on experience, location, and employer.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It typically requires basic knowledge of operating systems, networking, and common tools, and can serve as a stepping stone to more advanced IT positions.
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Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Conroe, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $64,414 per year, or $31 per hour.

Desktop Support Engineer

Houston, TX • On-site

Sybex Support Services
11 - 50 employees
Learn more about Sybex Support Servicesexternal

Full-time

Re-posted 13 days ago

Job description

JOB DESCRIPTION
Must Have:
Service Now Tool, Active Directory, SCCM (Microsoft Configuration Manager). Imaging / autopilot, Intune / iPhones, Office 365, Windows10 / 11, Video Conference room support. Printer Issues, Hardware Troubleshooting, Blue Screen Error / Hardware Issues, Encryption, Network Support.
Overview:
We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support Technician, you will be responsible for providing technical support and troubleshooting assistance to our employees. This is a great opportunity to utilize your knowledge of network administration, technical support, and IT support to ensure the smooth operation of our organization's computer systems.
Responsibilities:-
  • Provide desktop support to end-users, including troubleshooting hardware and software issues
  • Install, configure, and maintain computer systems and peripherals
  • Set up and troubleshoot network connectivity for desktops and laptops
  • Manage user accounts and permissions in Active Directory
  • Assist with software installations and upgrades
  • Respond to help desk tickets in a timely manner and provide resolution or escalate as necessary
  • Collaborate with team members to resolve complex technical issues
  • Document technical procedures and solutions for future reference

Qualifications:-
  • Proven experience as a Desktop Support Technician or similar role
  • Strong knowledge of network administration, technical support, and IT support principles
  • Proficiency in operating systems such as Windows, Linux, and Mac OS
  • Familiarity with office productivity software (e.g., Microsoft Office)
  • Experience with SCCM, Remedy, or ServiceNow ticketing systems is a plus
  • Knowledge of VPN technologies and remote access tools
  • Excellent problem-solving skills and strong communication skills

Apply