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Desktop Support Engineer System Administrator Jobs

We are looking for a Desktop Support Engineer to provide technical assistance to our clients ... You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

We are looking for a Desktop Support Engineer to provide technical assistance to our clients ... You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Desktop Support Engineer

Waco, TX · On-site

$65K - $70K/yr

Procure and administer hardware, software licenses, subscriptions, and mobile devices while ... Required Skills * Strong technical knowledge of Windows Operating Systems (Windows 10/11 ...

Administer and optimize endpoint management platforms including Microsoft Intune, SCCM/MECM ... Lead desktop engineering initiatives, including device deployments, operating system upgrades ...

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Desktop Support Engineer System Administrator information

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$19

$42

$75

How much do desktop support engineer system administrator jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for desktop support engineer system administrator in the United States is $42.89, according to ZipRecruiter salary data. Most workers in this role earn between $31.73 and $48.56 per hour, depending on experience, location, and employer.

What is a desktop support engineer system administrator?

A Desktop Support Engineer System Administrator is an IT professional who manages and supports the hardware, software, and network needs of an organization's computer systems. They provide technical support to users, troubleshoot issues with desktops, laptops, and peripherals, and ensure systems run efficiently and securely. Additionally, they may be responsible for installing and configuring operating systems, managing user accounts, and maintaining system backups. Their role is vital for minimizing downtime and keeping business operations running smoothly.

What are the key skills and qualifications needed to thrive as a desktop support engineer system administrator?

To thrive as a Desktop Support Engineer System Administrator, you need a solid understanding of computer hardware, operating systems, networking fundamentals, and commonly hold a degree in IT or relevant certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with tools such as Active Directory, remote desktop software, ticketing systems, and endpoint management platforms is typically required. Strong problem-solving skills, patience, and effective communication are essential soft skills for assisting users and collaborating with technical teams. These competencies ensure timely resolution of technical issues, maintain system reliability, and deliver excellent user support in business environments.

What are some typical challenges faced by desktop support engineer system administrators, and how can they be overcome?

Desktop Support Engineer System Administrators often encounter challenges such as managing diverse hardware and software issues, balancing multiple support requests, and ensuring minimal downtime for end-users. Staying up-to-date with the latest technologies and maintaining strong communication with both technical and non-technical staff can help address these challenges. Effective time management and prioritization are crucial, as is documenting solutions for recurring problems to streamline future troubleshooting. Collaborating closely with other IT team members also helps in resolving complex issues more efficiently.

What is the difference between Desktop Support Engineer System Administrator vs Network Administrator?

AspectDesktop Support Engineer System AdministratorNetwork Administrator
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentEnd-user support, troubleshooting hardware/software issuesNetwork infrastructure management, configuring routers/switches
ResponsibilitiesMaintaining desktops, user support, system updatesDesigning, implementing, and maintaining network systems

The Desktop Support Engineer System Administrator primarily focuses on end-user device support and system maintenance, while the Network Administrator specializes in managing network infrastructure. Both roles require similar certifications and work in IT environments, but their core responsibilities differ significantly, with the former centered on desktops and systems, and the latter on network hardware and connectivity.

What cities are hiring for Desktop Support Engineer System Administrator jobs?

Cities with the most Desktop Support Engineer System Administrator job openings:

What states have the most Desktop Support Engineer System Administrator jobs?

States with the most job openings for Desktop Support Engineer System Administrator jobs include:

What are popular job titles related to Desktop Support Engineer System Administrator jobs?

For Desktop Support Engineer System Administrator jobs, the most frequently searched job titles are:

Infographic showing various Desktop Support Engineer System Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $89,216 per year, or $42.9 per hour.

Desktop Support System Administrator

Salt Lake City, UT • On-site

Full-time

Posted 22 days ago


Job description


Job Summary

The Desktop Support System Administrator plays a crucial role in maintaining, optimizing, and securing IT systems to ensure seamless daily operations for end-users. This position is responsible for troubleshooting hardware, software, and network issues, managing system security, and ensuring compliance with organizational policies.
The ideal candidate will configure, monitor, and troubleshoot servers, networks, workstations, and security systems, ensuring optimal performance, reliability, and cybersecurity.

Shift: Monday-Thursday 7:00AM - 5:30PM, Occasional weekend and on-call as needed

Primary Responsibilities

Desktop Support:
• Provide Tier 1/2 technical support, troubleshooting hardware, software, and network issues for end-users.
• Manage and resolve helpdesk ticket escalations efficiently.
• Support and maintain desktops, laptops, mobile devices, and peripherals.
• Install, configure, and maintain operating systems and enterprise applications.
• Administer Active Directory, managing user accounts, permissions, and access rights.
• Assist with employee onboarding and offboarding, including provisioning and deprovisioning IT resources.
• Educate users on best practices for security, software usage, and IT policies.

System Administration:
• Monitor and maintain IT infrastructure, including servers, networks, and cloud-based services.
• Implement cybersecurity best practices, including patch management, system hardening, and access controls.
• Install, configure, and maintain Windows and Linux servers as well as enterprise applications.
• Manage cloud environments (Azure, AWS) and virtualized platforms (VMware vSphere).
• Administer network infrastructure, including LAN/WAN, VPNs, firewalls, and other networking components.
• Ensure data integrity, backup reliability, and disaster recovery readiness.
• Maintain and troubleshoot enterprise applications, including email, collaboration tools, and cloud services.
• Ensure compliance with IT security policies, regulatory requirements, and industry standards.
• Maintain system documentation, incident reports, and compliance records.
Additional Requirements:
• Ability to work under pressure while managing multiple priorities.
• Strong problem-solving skills and attention to detail.
• Availability for weekend system maintenance as needed.
• Punctuality, reliability, and a professional work ethic.
Job Qualifications (Education/Skills/Experience)

Required:
• Bachelor’s degree in IT, Computer Science, or equivalent experience.
• 3+ years of experience in system administration or technical support.
• Strong knowledge of Windows Server, Linux, Active Directory, and Group Policy.
• Experience with networking protocols and technologies (TCP/IP, DNS, DHCP, VPN, firewalls).
• Familiarity with cybersecurity frameworks (NIST, ISO 27001).
• Strong troubleshooting, analytical, and communication skills.
• Ability to explain technical concepts clearly to non-technical users.

Preferred:
• Certifications: CompTIA Security+, Microsoft (MCSA/MCP), Linux+, AWS, Azure.
• Experience in DoD environments (RMF, STIGs, DISA compliance).
• Knowledge of IT compliance standards and system hardening best practices.