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Desktop Support Engineer System Administrator Jobs in Union, NJ

We are looking for a Desktop Support Engineer to provide technical assistance to our clients ... You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

We are looking for a Desktop Support Engineer to provide technical assistance to our clients ... You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients ... You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Desktop Support Engineer

Manhattan, NY ยท On-site

$31 - $35/hr

The Desktop Support team is considered the "smart hands" for the End User Services support teams ... Engineering teams in other technical efforts and projects as requested by the business ...

Desktop Support Engineer II

Manhattan, NY ยท On-site

$30 - $32/hr

Desktop Support Engineer II (Slack) Location: New York, New York (Remote) Duration: Contract Job ID: 178228 Job Overview: We are seeking a skilled and detail-oriented Desktop Support Engineer II to ...

Desktop Support Technician

Manhattan, NY ยท On-site

$22.25 - $28.25/hr

They are currently seeking a full time Level I/II Desktop Support Engineer to provide support and remediation for workstation issues, troubleshoot and resolve system problems, and install new ...

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Desktop Support Engineer System Administrator information

See Union, NJ salary details

$19

$43

$77

How much do desktop support engineer system administrator jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for desktop support engineer system administrator in Union, NJ is $43.71, according to ZipRecruiter salary data. Most workers in this role earn between $32.36 and $49.47 per hour, depending on experience, location, and employer.

What is a desktop support engineer system administrator?

A Desktop Support Engineer System Administrator is an IT professional who manages and supports the hardware, software, and network needs of an organization's computer systems. They provide technical support to users, troubleshoot issues with desktops, laptops, and peripherals, and ensure systems run efficiently and securely. Additionally, they may be responsible for installing and configuring operating systems, managing user accounts, and maintaining system backups. Their role is vital for minimizing downtime and keeping business operations running smoothly.

What are the key skills and qualifications needed to thrive as a desktop support engineer system administrator?

To thrive as a Desktop Support Engineer System Administrator, you need a solid understanding of computer hardware, operating systems, networking fundamentals, and commonly hold a degree in IT or relevant certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with tools such as Active Directory, remote desktop software, ticketing systems, and endpoint management platforms is typically required. Strong problem-solving skills, patience, and effective communication are essential soft skills for assisting users and collaborating with technical teams. These competencies ensure timely resolution of technical issues, maintain system reliability, and deliver excellent user support in business environments.

What are some typical challenges faced by desktop support engineer system administrators, and how can they be overcome?

Desktop Support Engineer System Administrators often encounter challenges such as managing diverse hardware and software issues, balancing multiple support requests, and ensuring minimal downtime for end-users. Staying up-to-date with the latest technologies and maintaining strong communication with both technical and non-technical staff can help address these challenges. Effective time management and prioritization are crucial, as is documenting solutions for recurring problems to streamline future troubleshooting. Collaborating closely with other IT team members also helps in resolving complex issues more efficiently.

What is the difference between Desktop Support Engineer System Administrator vs Network Administrator?

AspectDesktop Support Engineer System AdministratorNetwork Administrator
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentEnd-user support, troubleshooting hardware/software issuesNetwork infrastructure management, configuring routers/switches
ResponsibilitiesMaintaining desktops, user support, system updatesDesigning, implementing, and maintaining network systems

The Desktop Support Engineer System Administrator primarily focuses on end-user device support and system maintenance, while the Network Administrator specializes in managing network infrastructure. Both roles require similar certifications and work in IT environments, but their core responsibilities differ significantly, with the former centered on desktops and systems, and the latter on network hardware and connectivity.

Infographic showing various Desktop Support Engineer System Administrator job openings in Union, NJ as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $90,914 per year, or $43.7 per hour.

Desktop Support Engineer

New York, NY โ€ข On-site

Forhyre
1 - 10 employees

Full-time

Re-posted 18 days ago


Job description

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.

If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions.

You should also be familiar with remote troubleshooting techniques.

Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.

Responsibilities

  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals

Requirements

  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Working knowledge of office automation products and computer peripherals, like printers and scanners
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • Customer-oriented attitude
  • BSc in Computer Science or relevant field

Note:  This is an onsite role @ New York