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Desktop Support Engineer System Administrator Jobs in Texas

Addison Group

Desktop Support Engineer

Houston, TX · On-site

$65/hr

Desktop Support Engineer Location: Ludington, MI Assignment Type: Contract-to-Hire Compensation ... system changes or migrations. * Troubleshoot application access through virtual desktop ...

Modigent

Desktop Support Engineer

Waco, TX

$65K - $70K/yr

Procure and administer hardware, software licenses, subscriptions, and mobile devices while ... Required Skills * Strong technical knowledge of Windows Operating Systems (Windows 10/11 ...

Modigent

Desktop Support Engineer

Waco, TX · On-site

$65K - $70K/yr

Procure and administer hardware, software licenses, subscriptions, and mobile devices while ... Required Skills * Strong technical knowledge of Windows Operating Systems (Windows 10/11 ...

Forhyre

Desktop Support Engineer - L1

Plano, TX · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients ... You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Modigent

Desktop Support Engineer

Waco, TX · On-site

$60 - $80/hr

Procure and administer hardware, software licenses, subscriptions, and mobile devices while ... Required Skills * Strong technical knowledge of Windows Operating Systems (Windows 10/11 ...

Forhyre

Onsite Desktop Support Engineer

Plano, TX · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients ... You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

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Desktop Support Engineer System Administrator information

What is a desktop support engineer system administrator?

A Desktop Support Engineer System Administrator is an IT professional who manages and supports the hardware, software, and network needs of an organization's computer systems. They provide technical support to users, troubleshoot issues with desktops, laptops, and peripherals, and ensure systems run efficiently and securely. Additionally, they may be responsible for installing and configuring operating systems, managing user accounts, and maintaining system backups. Their role is vital for minimizing downtime and keeping business operations running smoothly.

What are the key skills and qualifications needed to thrive as a desktop support engineer system administrator?

To thrive as a Desktop Support Engineer System Administrator, you need a solid understanding of computer hardware, operating systems, networking fundamentals, and commonly hold a degree in IT or relevant certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with tools such as Active Directory, remote desktop software, ticketing systems, and endpoint management platforms is typically required. Strong problem-solving skills, patience, and effective communication are essential soft skills for assisting users and collaborating with technical teams. These competencies ensure timely resolution of technical issues, maintain system reliability, and deliver excellent user support in business environments.

What are some typical challenges faced by desktop support engineer system administrators, and how can they be overcome?

Desktop Support Engineer System Administrators often encounter challenges such as managing diverse hardware and software issues, balancing multiple support requests, and ensuring minimal downtime for end-users. Staying up-to-date with the latest technologies and maintaining strong communication with both technical and non-technical staff can help address these challenges. Effective time management and prioritization are crucial, as is documenting solutions for recurring problems to streamline future troubleshooting. Collaborating closely with other IT team members also helps in resolving complex issues more efficiently.

What is the difference between Desktop Support Engineer System Administrator vs Network Administrator?

AspectDesktop Support Engineer System AdministratorNetwork Administrator
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentEnd-user support, troubleshooting hardware/software issuesNetwork infrastructure management, configuring routers/switches
ResponsibilitiesMaintaining desktops, user support, system updatesDesigning, implementing, and maintaining network systems

The Desktop Support Engineer System Administrator primarily focuses on end-user device support and system maintenance, while the Network Administrator specializes in managing network infrastructure. Both roles require similar certifications and work in IT environments, but their core responsibilities differ significantly, with the former centered on desktops and systems, and the latter on network hardware and connectivity.

What cities in Texas are hiring for Desktop Support Engineer System Administrator jobs?

Cities in Texas with the most Desktop Support Engineer System Administrator job openings:

Infographic showing various Desktop Support Engineer System Administrator job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Desktop Support Engineer

Houston, TX • On-site

Addison Group
See more jobs at Addison Groupexternal

$65/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 20 days ago

Job description

Desktop Support Engineer

Location: Ludington, MI

Assignment Type: Contract-to-Hire

Compensation: $65-85k - depending on experience

Work Schedule: Onsite

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About the Company

A large industrial organization is seeking a Desktop Support Engineer to provide dedicated onsite technology support for employees at a local facility. This role will serve as the primary point of contact for day-to-day end-user issues while supporting an active technology migration.

Job Description

The Desktop Support Engineer will provide hands-on technical support for laptops, virtual desktop environments, printers, applications, and user access. This position requires someone who can follow established procedures while independently troubleshooting issues when standard steps do not resolve the problem.

The ideal candidate combines strong desktop support fundamentals with excellent customer service and is comfortable assisting users in a busy onsite environment.

Key Responsibilities

  • Image and reimage Windows laptops using established deployment procedures.
  • Troubleshoot virtual desktop access and performance issues.
  • Provide frontline technical support for employees and onsite users.
  • Assist users with reconnecting to applications following system changes or migrations.
  • Troubleshoot application access through virtual desktop environments.
  • Configure local printers, printer queues, and network connectivity.
  • Support printer address changes and migration-related activities.
  • Assist with cloud-based print services as access and responsibilities expand.
  • Provide hypercare support during technology migrations and deployments.
  • Diagnose and resolve general desktop, hardware, software, and connectivity issues.
  • Document support activities and escalate complex problems when appropriate.
  • Deliver responsive, professional customer service to users across the facility.

Qualifications

  • Hands-on experience imaging or reimaging Windows laptops.
  • Experience with Windows deployment and desktop support.
  • Experience troubleshooting virtual desktop environments.
  • Experience supporting printers, printer queues, and local printer configurations.
  • Strong troubleshooting and problem-solving skills.
  • Experience providing direct technical support to end users.
  • Ability to follow documented procedures while adapting when unexpected issues arise.
  • Strong communication and customer-service skills.
  • Ability to work onsite in Ludington, Michigan.

Preferred Qualifications

  • Experience supporting cloud-based print services.
  • Experience providing technical support in a manufacturing or industrial environment.
  • Experience supporting technology migrations, deployments, or post-launch hypercare.
  • Familiarity with enterprise applications accessed through virtual desktop environments.

Additional Details

This is a contract-to-hire opportunity supporting a local facility. The position requires consistent onsite availability. Candidates who live elsewhere in Michigan may be considered if they can remain near the facility during the workweek.

Perks

  • Opportunity to become the dedicated onsite technology resource for a local user community.
  • Hands-on involvement in migration and modernization initiatives.
  • Broad exposure to desktop, virtual desktop, printing, and application-support technologies.
  • Long-term opportunity through contract-to-hire conversion.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.