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Desktop Support Engineer System Administrator Jobs in Texas

Apptad, Inc.

Desktop Support

Houston, TX · On-site

Attempt Data Recovery on failed systems * Troubleshoot Encryption issues * Troubleshoot Password ... Desktop Support Engineers * Escalate issues and involve experts wherever required in order to ...

Addison Group

Desktop Support

Houston, TX · On-site

Title - Desktop Support Engineer Location - Houston - 5 days a week on-site Salary $60,000-$70,000. Benefits - Medical, Dental, Vision, eligible for PTO and discretionary bonus Our client is seeking ...

Addison Group

Desktop Support

Houston, TX · On-site

Title - Desktop Support Engineer Location - Houston - 5 days a week on-site Salary $60,000-$70,000. Benefits - Medical, Dental, Vision, eligible for PTO and discretionary bonus Our client is seeking ...

Apexon

IT System Engineer (Desktop Support)

Austin, TX · On-site

Job Title: IT Systems Engineer (IT Desktop Engineer) Location: Austin, TX (Day 1 Onsite) Description: Description: We are seeking a skilled IT System Engineer to support and maintain both virtual and ...

Echo IT Solutions

Desktop Support

Dallas, TX · On-site

... Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent ... supporting and resolving diverse PC desktop software and hardware issues • 3-5 years experience ...

Sigma Information Group

System Administrator

Austin, TX · On-site +1

The System Administrator will have the opportunity to manage the technology infrastructures for ... This includes supporting and maintaining servers, desktops, firewalls, network equipment, software ...

Sigma Information Group

System Administrator

Austin, TX · On-site

The System Administrator will have the opportunity to manage the technology infrastructures for ... This includes supporting and maintaining servers, desktops, firewalls, network equipment, software ...

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Desktop Support Engineer System Administrator information

What is a desktop support engineer system administrator?

A Desktop Support Engineer System Administrator is an IT professional who manages and supports the hardware, software, and network needs of an organization's computer systems. They provide technical support to users, troubleshoot issues with desktops, laptops, and peripherals, and ensure systems run efficiently and securely. Additionally, they may be responsible for installing and configuring operating systems, managing user accounts, and maintaining system backups. Their role is vital for minimizing downtime and keeping business operations running smoothly.

What are the key skills and qualifications needed to thrive as a desktop support engineer system administrator?

To thrive as a Desktop Support Engineer System Administrator, you need a solid understanding of computer hardware, operating systems, networking fundamentals, and commonly hold a degree in IT or relevant certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with tools such as Active Directory, remote desktop software, ticketing systems, and endpoint management platforms is typically required. Strong problem-solving skills, patience, and effective communication are essential soft skills for assisting users and collaborating with technical teams. These competencies ensure timely resolution of technical issues, maintain system reliability, and deliver excellent user support in business environments.

What are some typical challenges faced by desktop support engineer system administrators, and how can they be overcome?

Desktop Support Engineer System Administrators often encounter challenges such as managing diverse hardware and software issues, balancing multiple support requests, and ensuring minimal downtime for end-users. Staying up-to-date with the latest technologies and maintaining strong communication with both technical and non-technical staff can help address these challenges. Effective time management and prioritization are crucial, as is documenting solutions for recurring problems to streamline future troubleshooting. Collaborating closely with other IT team members also helps in resolving complex issues more efficiently.

What is the difference between Desktop Support Engineer System Administrator vs Network Administrator?

AspectDesktop Support Engineer System AdministratorNetwork Administrator
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentEnd-user support, troubleshooting hardware/software issuesNetwork infrastructure management, configuring routers/switches
ResponsibilitiesMaintaining desktops, user support, system updatesDesigning, implementing, and maintaining network systems

The Desktop Support Engineer System Administrator primarily focuses on end-user device support and system maintenance, while the Network Administrator specializes in managing network infrastructure. Both roles require similar certifications and work in IT environments, but their core responsibilities differ significantly, with the former centered on desktops and systems, and the latter on network hardware and connectivity.

What cities in Texas are hiring for Desktop Support Engineer System Administrator jobs?

Cities in Texas with the most Desktop Support Engineer System Administrator job openings:

Infographic showing various Desktop Support Engineer System Administrator job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Desktop Support

Houston, TX • On-site

Apptad, Inc.
IT Services • 501 - 1,000 employees
Learn more about Apptad, Inc.external

Contractor

Posted 11 days ago

Job description

Desktop Support
Houston TX
  • Dealing with hardware and application support queries and issues reported to the

support desk and escalated to the Desktop Support Engineers
  • Use diagnostic tools to troubleshoot problems associated with network
  • Connectivity, and workstation hardware/software
  • Troubleshoot consumer replaceable hardware, BIOS, Driver, OS, FedEx Software
  • Installing Printer drivers, IP Printing/Cloud Printing
  • OneDrive Setup and migrations w/ OneNote Cloud Sharing
  • Attempt Data Recovery on failed systems
  • Troubleshoot Encryption issues
  • Troubleshoot Password issues
  • Windows / MacOS troubleshooting, applying OS updates, encryption, and Office for Mac 2016 for employees using iPlanet and O365
  • Windows / Mac LAN / WAN connectivity troubleshooting
  • Ready and assist with video conferencing equipment
  • Networking - Troubleshoot, cross-connects, monitor port utilization, Wireless AP swap-out, Switch Install/Swap-out
  • Take ownership and responsibility of queries, issues and problems assigned to
  • the Desktop Support Engineers
  • Escalate issues and involve experts wherever required in order to resolve issues
  • as quickly as possible.
  • Ability to maintain composure with challenging customers
  • Cell support - tech setup/troubleshooting of cell phones (non mgmt. included)
  • Setup and troubleshoot Apple Devices (iPhone, iPad, MacBook, iMac, MacMini)
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About Apptad

Sourced by ZipRecruiter

Apptad offers strategic consulting, enterprise information management and digital transformation services. With globally connected offices in US and India along with a team of trained and certified IT resources, Apptad ensures quick and effective delivery to its customers.Apptad is relentlessly reinventing the outlook of how companies leverage data. With an effort to enable our customers the ability to solve biggest problems within their organization. We perceive our clients’ problems and respond with custom solutions instead of handing over boilerplate responses.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Reston, VA, US

Year founded

2018

Social media

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