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Desktop Support Engineer System Administrator Jobs in Texas

Sigma Information Group

System Administrator

Austin, TX · On-site +1

The System Administrator will have the opportunity to manage the technology infrastructures for ... This includes supporting and maintaining servers, desktops, firewalls, network equipment, software ...

Sigma Information Group

System Administrator

Austin, TX · On-site

The System Administrator will have the opportunity to manage the technology infrastructures for ... This includes supporting and maintaining servers, desktops, firewalls, network equipment, software ...

Cymertek

System Administrator

San Antonio, TX · On-site

SIMILAR CAREER TITLES Network Administrator, IT Administrator, Systems Engineer, Cloud Administrator, Infrastructure Administrator, Server Administrator, Database Administrator, Technical Support ...

Alleare Consulting

IT Support Engineer

Dallas, TX · On-site

... system-wide issues, along with execution of companywide technical initiatives. Prior involvement ... Work as Help Desk/Desktop Support staff to address reported issues and act as onsite support for ...

Alleare Consulting

IT Support Engineer

Dallas, TX · On-site

... system-wide issues, along with execution of companywide technical initiatives. Prior involvement ... Work as Help Desk/Desktop Support staff to address reported issues and act as onsite support for ...

Cymertek

Cloud System Administrator

San Antonio, TX · On-site

SIMILAR CAREER TITLES Cloud Engineer, Systems Administrator, DevOps Engineer, Cloud Infrastructure Engineer, Cloud Operations Specialist, IT Systems Administrator, Cloud Support Engineer, Cloud ...

clarkmhc

Desktop Support Analyst

Flower Mound, TX · On-site

$21.25 - $28.75/hr

Recommend usage strategies for systems; provide instruction on system/software operation and ... Recommends to the network/infrastructure administrator appropriate network configurations to meet ...

clarkmhc

Desktop Support Analyst

Flower Mound, TX · On-site

$21.25 - $28.75/hr

Recommend usage strategies for systems; provide instruction on system/software operation and ... Recommends to the network/infrastructure administrator appropriate network configurations to meet ...

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Desktop Support Engineer System Administrator information

What is a desktop support engineer system administrator?

A Desktop Support Engineer System Administrator is an IT professional who manages and supports the hardware, software, and network needs of an organization's computer systems. They provide technical support to users, troubleshoot issues with desktops, laptops, and peripherals, and ensure systems run efficiently and securely. Additionally, they may be responsible for installing and configuring operating systems, managing user accounts, and maintaining system backups. Their role is vital for minimizing downtime and keeping business operations running smoothly.

What are the key skills and qualifications needed to thrive as a desktop support engineer system administrator?

To thrive as a Desktop Support Engineer System Administrator, you need a solid understanding of computer hardware, operating systems, networking fundamentals, and commonly hold a degree in IT or relevant certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with tools such as Active Directory, remote desktop software, ticketing systems, and endpoint management platforms is typically required. Strong problem-solving skills, patience, and effective communication are essential soft skills for assisting users and collaborating with technical teams. These competencies ensure timely resolution of technical issues, maintain system reliability, and deliver excellent user support in business environments.

What are some typical challenges faced by desktop support engineer system administrators, and how can they be overcome?

Desktop Support Engineer System Administrators often encounter challenges such as managing diverse hardware and software issues, balancing multiple support requests, and ensuring minimal downtime for end-users. Staying up-to-date with the latest technologies and maintaining strong communication with both technical and non-technical staff can help address these challenges. Effective time management and prioritization are crucial, as is documenting solutions for recurring problems to streamline future troubleshooting. Collaborating closely with other IT team members also helps in resolving complex issues more efficiently.

What is the difference between Desktop Support Engineer System Administrator vs Network Administrator?

AspectDesktop Support Engineer System AdministratorNetwork Administrator
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentEnd-user support, troubleshooting hardware/software issuesNetwork infrastructure management, configuring routers/switches
ResponsibilitiesMaintaining desktops, user support, system updatesDesigning, implementing, and maintaining network systems

The Desktop Support Engineer System Administrator primarily focuses on end-user device support and system maintenance, while the Network Administrator specializes in managing network infrastructure. Both roles require similar certifications and work in IT environments, but their core responsibilities differ significantly, with the former centered on desktops and systems, and the latter on network hardware and connectivity.

What cities in Texas are hiring for Desktop Support Engineer System Administrator jobs?

Cities in Texas with the most Desktop Support Engineer System Administrator job openings:

Infographic showing various Desktop Support Engineer System Administrator job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

System Administrator

Austin, TX • On-site, Remote

Sigma Information Group
IT Services • 11 - 50 employees
Learn more about Sigma Information Groupexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Key responsibilities

  • Manage, maintain, and upgrade servers, networks, and desktops.

  • Deploy complex technology solutions and coordinate resources and vendors.

  • Maintain communication with customers, understand their business goals, and recommend technology solutions.

Job description

The System Administrator will have the opportunity to manage the technology infrastructures for multiple clients in a variety of different industries. This includes supporting and maintaining servers, desktops, firewalls, network equipment, software applications, backup systems, and more. We are looking for a technologically-savvy, detail-oriented, and self-motivated achiever who can provide outstanding service for our clients.
A Sigma System Administrator must have excellent interpersonal communication skills and be able to support multiple clients, projects, and deadlines while maintaining the ability to handle unexpected situations. Additionally, he/she must have a high level of autonomy while being able to work with and contribute to the rest of the team.
About Sigma
Sigma Information Group, Inc. has been providing the highest level of technology services to clients in Austin and throughout the US since 2000. We provide a variety of technical solutions for small and medium-sized businesses including managed IT services, project management, managed cloud services, backup and disaster recovery solutions, and web and application development. If it has an on/off switch, we manage it for our customers.
The Sigma team consists of intelligent and motivated individuals from a variety of backgrounds that each contribute equally to the success of the company. System Administrators at Sigma are excellent problem solvers with a unique ability to explain technical details to non-technical customers. Our customers expect a high level of service and professionalism and our administrators ensure that they receive it while managing realistic expectations.
Responsibilities
  • Deploy complex solutions involving a variety of technologies, such as Exchange, VMWare and Windows Server.
  • Coordinate internal and external resources and vendors.
  • Build new network and server environments.
  • Manage, maintain and upgrade existing servers, networks and desktops.
  • Maintain healthy working relationships with multiple customers, manage customer expectations, and regularly communicate status updates to customer contacts.
  • Understand customer business processes and goals and recommend technology solutions to improve those processes or achieve those goals.
  • Solve complex technical problems including, software deployments, server and desktop hardware issues and software problems.

Requirements
  • Bachelor's degree or 2-3 years of IT management experience
  • Minimum 1 year as a network/system administrator, IT manager or IT consultant
  • Prior experience handling multiple customers at an IT consultancy or MSP a big plus
  • Knowledge of common business operating systems and applications, including Windows, Windows Server and Office
  • Solid understanding of network technology and related concepts, such as LAN/WAN, TCP/IP, DNS, DHCP, VPN, SMTP, etc
  • Strong interpersonal communication skills, both written and verbal
  • Ability to interface professionally with customer executives and employees
  • Ability to see problems through to resolution and communicate progress and results to customers

Preferred Skills/Knowledge
  • Microsoft Exchange
  • VMware
  • Hyper-V
  • Remote Desktop Services
  • Windows Server
  • SQL Server
  • Firewalls (Fortinet, Palo Alto, etc)
  • Active Directory
  • Group Policy
  • Client Operating Systems
  • Networking
  • Microsoft Azure
  • Office 365
  • Amazon Web Services (AWS)

Benefits
  • Medical, dental, and vision insurance
  • Life insurance
  • Long-term disability
  • Paid vacation
  • Paid holidays
  • Simple IRA for eligible employees
  • Stocked Snack Bar
  • Company-sponsored outings
  • Fitness center onsite

Apply