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Desktop Support Associate Jobs in Atlanta, GA (NOW HIRING)

ADP

Associate Client Support Consultant

Alpharetta, GA · On-site

$21/hr

  • PTO

ADP is hiring an Associate Client Support Consultant. This is a hybrid role; working in the office ... desktop support tools to develop and maintain your ability to support our clients. * Organize. You ...

ADP

Associate Client Support Consultant

Alpharetta, GA · Hybrid

$21/hr

  • PTO

ADP is hiring an Associate Client Support Consultant. This is a hybrid role; working in the office ... desktop support tools to develop and maintain your ability to support our clients. * Organize. You ...

Acuity Brands, Inc.

Senior Desktop Engineer

Conyers, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www ... Engineer, deploy, and support enterprise endpoints using Microsoft Intune (Configuration Profiles ...

Acuity Brands

Senior Desktop Engineer

Conyers, GA

  • Medical

  • Dental

  • Vision

  • Retirement

The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www ... Engineer, deploy, and support enterprise endpoints using Microsoft Intune (Configuration Profiles ...

Acuity, Inc.

Senior Desktop Engineer

Conyers, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www ... Engineer, deploy, and support enterprise endpoints using Microsoft Intune (Configuration Profiles ...

Digital Insight

IT End User Support

Atlanta, GA · On-site

Deliver handson support for laptops, desktops, and highperformance engineering workstations ... Associate or Bachelor's degree in Computer Science or a related field. * Preferred: CompTIA A ...

NCR

IT End User Support

Atlanta, GA · On-site

Deliver handson support for laptops, desktops, and highperformance engineering workstations ... Associate or Bachelor's degree in Computer Science or a related field. * Preferred: CompTIA A ...

BECPOS

IT End User Support

Atlanta, GA · On-site

Deliver handson support for laptops, desktops, and highperformance engineering workstations ... Associate or Bachelor's degree in Computer Science or a related field. * Preferred: CompTIA A ...

Volantsoft Inc

IT Systems Analyst III

Lawrenceville, GA · On-site

... Associate's degree in Information Technology, Computer Science, or a related field and/or relevant experience. Preferred Experience: · 5+ years of enterprise-level desktop support experience · ...

NCR Corporation

IT End User Support

Atlanta, GA · On-site

Deliver hands-on support for laptops, desktops, and high-performance engineering workstations ... Associate or Bachelor's degree in Computer Science or a related field. * Preferred: CompTIA A ...

ADP

Client Support Consultant- Tax

Alpharetta, GA · On-site

  • PTO

... desktop support tools to develop and maintain your ability to support our clients. * You adhere to ... Best-in-class benefits start on Day 1 because healthy associates are happy ones. * Focus on your ...

ADP

Client Support Consultant- Tax

Alpharetta, GA · On-site

  • PTO

... desktop support tools to develop and maintain your ability to support our clients. * You adhere to ... Best-in-class benefits start on Day 1 because healthy associates are happy ones. * Focus on your ...

ADP

Client Support Consultant- Tax

Alpharetta, GA · On-site

  • PTO

... desktop support tools to develop and maintain your ability to support our clients. * You adhere to ... Best-in-class benefits start on Day 1 because healthy associates are happy ones. * Focus on your ...

The Reynolds and Reynolds Company

Proton IT Helpdesk

Atlanta, GA · On-site

$50K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... IT Helpdesk/Desktop Support role required; IT certifications or technical education required ... associates with the right balance between work and family. We offer a comprehensive benefits ...

AssuranceAmerica

Support Manager

Atlanta, GA · On-site

... to associates, customers, and consultants while collaborating with various teams to resolve hardware and system issues. Responsibilities : • Provide second-line support for desktops, laptops ...

ITA Group Inc

Service Desk Analyst - Tier I

Atlanta, GA · On-site

$20 - $27.50/hr

Participate in after-hours support rotation as needed. POSITION REQUIREMENTS * Associate degree in ... Familiarity with remote desktop support tools and ticketing systems. * Excellent communication ...

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Showing results 21-40

All JobsDesktop Support Associate JobsDesktop Support Associate Jobs in Atlanta, GA

Desktop Support Associate information

See Atlanta, GA salary details

$15

$22

$30

How much do desktop support associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for desktop support associate in Atlanta, GA is $22.61, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Associate vs Help Desk Technician?

AspectDesktop Support AssociateHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, in-office support for end-usersHelp desk, remote or on-site support for users
Employer & Industry UsageIT departments in various industries, corporate settingsIT support centers, corporate, and government agencies
Common Search & ComparisonYesYes

Both roles involve supporting end-users with hardware and software issues, often requiring similar certifications like CompTIA A+. The main difference lies in the work environment: Desktop Support Associates typically work on-site assisting users directly, while Help Desk Technicians may handle remote support or work in a help desk setting. Understanding these distinctions can help job seekers find the right role based on their skills and preferences.

What are the key skills and qualifications needed to thrive as a desktop support associate, and why are they important?

To thrive as a Desktop Support Associate, you need strong troubleshooting skills, a solid understanding of computer hardware and software, and typically a degree or certification in information technology or a related field. Familiarity with operating systems (like Windows and macOS), ticketing systems, remote desktop tools, and basic networking is essential. Excellent communication, patience, and customer service skills help you resolve user issues efficiently and foster positive interactions. These abilities are crucial for minimizing downtime, ensuring user productivity, and maintaining smooth IT operations.

How do I get into a desktop support associate?

To become a desktop support associate, candidates typically need a high school diploma or equivalent, along with technical skills in operating systems, hardware, and software troubleshooting. Relevant certifications such as CompTIA A+ can improve job prospects, and experience with tools like remote support software is often preferred. Entry-level roles may require basic customer service skills and the ability to work in a fast-paced environment.

What are some common challenges faced by desktop support associates, and how can they effectively address them?

Desktop Support Associates often encounter challenges such as managing multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and balancing remote and in-person support. To address these, it's important to prioritize tasks based on urgency, utilize organizational knowledge bases, and develop strong communication skills to clearly explain solutions to non-technical users. Additionally, staying updated on the latest hardware and software trends helps associates resolve issues more efficiently and provide proactive support.

Is desktop support a good entry level job?

Desktop Support Associate is often considered a good entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical problem-solving. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for those starting their IT careers.

What does a desktop support associate do?

A Desktop Support Associate is responsible for providing technical assistance and support related to computer systems, hardware, and software. They respond to user queries, troubleshoot issues, and help resolve problems with desktops, laptops, and peripherals. Their duties often include installing updates, configuring new devices, and maintaining IT documentation. They play a key role in ensuring that employees have reliable access to the technology they need to do their jobs efficiently.

What are the most commonly searched types of Desktop Support jobs in Atlanta, GA?

The most popular types of Desktop Support jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Desktop Support Associate jobs?

Cities near Atlanta, GA with the most Desktop Support Associate job openings:

Infographic showing various Desktop Support Associate job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, and 7% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $47,022 per year, or $22.6 per hour.

Associate Client Support Consultant

ADP

Alpharetta, GA • On-site

$21/hr

Full-time

PTO

Re-posted 18 days ago

Job description

ADP is hiring an Associate Client Support Consultant. This is a hybrid role; working in the office 3 days a week and working from home 2 days a week.
  • Are you ready to join a company offering career advancement opportunities throughout your career journey?
  • Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
  • Are you looking for an inclusive environment with a culture of collaboration and belonging?

If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change -- your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP,watch here: https://adp.careers/Client_Services_Videos
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
  • Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience.
  • Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients.
  • Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.

TO SUCCEED IN THIS ROLE:Required Qualifications
  • At least one year of experience in a customer service or call center environment or as an HR/HRIS practitioner with systems experience.
  • You can work overtime hours during peak seasons.
  • A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
    • Experience noted above, OR
    • Military experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
  • Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
  • Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
  • Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
  • Continuously learn through ongoing training, development, and mentorship opportunities.
  • Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being.We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
  • Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply now!
#LI-Hybrid
$21.00 / hour
ADP logo

About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

Social media

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