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Desktop Services Manager Jobs in Riverside, CA (NOW HIRING)

NTT DATA Services

Desktop Support Technician

Irvine, CA · On-site

$21.50 - $27.25/hr

The Desktop Support will be responsible for performing various managed client services for a strategic customer. These services include: Windows, IMAC, Break Fix, Desk Side Support, etc. This role ...

NTT DATA Services

Desktop Support Technician

Irvine, CA · On-site +1

$21.75 - $27.75/hr

The Desktop Support will be responsible for performing various managed client services for a strategic customer. These services include: Windows, IMAC, Break Fix, Desk Side Support, etc. This role ...

NTT DATA Services

Desktop Support Technician

Irvine, CA · On-site +1

$21.50 - $27.25/hr

The Desktop Support will be responsible for performing various managed client services for a strategic customer. These services include: Windows, IMAC, Break Fix, Desk Side Support, etc. This role ...

NTT DATA North America

Desktop Support Technician

Irvine, CA · On-site

$21.50 - $27.25/hr

This role involves providing managed client services, including installation, maintenance, and troubleshooting of desktops and associated peripherals, while ensuring high levels of customer service.

Impact Networking, LLC

IT Field Engineer

Riverside, CA · On-site

... management and maintenance • DNS, DHCP, and Remote Desktop Services • Understanding of VMWare, Hyper-V and other virtualization technologies • Storage solutions: SAN, NAS, and Shared Storage ...

Impact Networking

IT Field Engineer

Riverside, CA · On-site

Active Directory management and maintenance * DNS, DHCP, and Remote Desktop Services * Understanding of VMWare, Hyper-V and other virtualization technologies * Storage solutions: SAN, NAS, and Shared ...

Impact Networking

IT Field Engineer

Riverside, CA

Active Directory management and maintenance * DNS, DHCP, and Remote Desktop Services * Understanding of VMWare, Hyper-V and other virtualization technologies * Storage solutions: SAN, NAS, and Shared ...

Insight Global

Desktop Support Technician

Orange, CA · On-site

$25/hr

A+, Network+, Security+, CCNA • Strong written and verbal communication skills; customer-service ... management (MDM) / phone re-enrollment as required by migration • Perform endpoint ...

Insight Global

Desktop Support Technician

Orange, CA · On-site

$25/hr

Strong written and verbal communication skills; customer-service mindset The Desktop Support ... device management (MDM) / phone re-enrollment as required by migration * Perform endpoint ...

Monster Energy

System Administrator II

Corona, CA · On-site

Manage Omnissa Horizon virtual desktop infrastructure (VDI) pools and remote desktop services (RDS) * Resolve high tier incidents and requests escalated from other support tiers. * Leverage or build ...

OSI Digital

Field Desktop Support Tech

Anaheim, CA · On-site

$50K - $75K/yr

Field Desktop Support Tech- White Glove Support Location: Orange County, CA- Irvine or Fountain ... Experience in enterprise or financial services environments. * Familiarity with endpoint management ...

PacSun

Sr Mgr Service Desk

Anaheim, CA · On-site

$124K - $131K/yr

Managing the in-house service desk, including those in remote facilities. Administering hourly ... Provide level one support for the Support Services, Desktop Services and Store Services Groups in ...

OSI Digital

Field Desktop Support Tech

Orange, CA · On-site

$50K - $75K/yr

Field Desktop Support Tech- White Glove Support Location: Orange County, CA- Irvine or Fountain ... Experience in enterprise or financial services environments. * Familiarity with endpoint management ...

GDR Group

Desktop Support Technician

Irvine, CA · On-site

$18 - $20/hr

... management including deployment, collection, inventory, and reset/wipe procedures Customer Service ... desktop support or corporate helpdesk environment preferred * Technically inclined and eager to ...

GDR

Desktop Support Technician

Irvine, CA · On-site

$18 - $20/hr

... management including deployment, collection, inventory, and reset/wipe procedures Customer Service ... Qualifications * 1-2+ years in a desktop support or corporate helpdesk environment preferred

GDR Group

Desktop Support Technician

Irvine, CA · On-site

$18 - $20/hr

... management including deployment, collection, inventory, and reset/wipe procedures Customer Service ... desktop support or corporate helpdesk environment preferred * Technically inclined and eager to ...

GDR Group

Desktop Support Technician

Irvine, CA · On-site

$18 - $20/hr

... management including deployment, collection, inventory, and reset/wipe procedures Customer Service ... desktop support or corporate helpdesk environment preferred * Technically inclined and eager to ...

GDR Group

Desktop Support Technician

Irvine, CA · On-site

$18 - $20/hr

... management including deployment, collection, inventory, and reset/wipe procedures Customer Service ... desktop support or corporate helpdesk environment preferred * Technically inclined and eager to ...

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Desktop Services Manager information

See Riverside, CA salary details

$21.9K

$87.2K

$131.5K

How much do desktop services manager jobs pay per year?

As of Jun 7, 2026, the average yearly pay for desktop services manager in Riverside, CA is $87,224.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $99,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Services Manager, and why are they important?

To thrive as a Desktop Services Manager, you need expertise in IT support, hardware and software troubleshooting, and a relevant degree or certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with systems like Microsoft Endpoint Manager, Active Directory, and IT service management (ITSM) tools is typically required. Strong leadership, problem-solving, and communication skills help you guide teams and coordinate effectively with other departments. These skills ensure smooth end-user support, high system uptime, and efficient resolution of technical issues in dynamic business environments.

What does a Desktop Services Manager do?

A Desktop Services Manager oversees the support and maintenance of an organization’s desktop computing environment. This includes managing teams that handle hardware and software installation, troubleshooting, and ensuring the security and efficiency of desktop operations. They work closely with IT departments to implement policies, manage asset inventories, and ensure smooth operation for end users. Additionally, they often collaborate with vendors and lead projects to upgrade or deploy new desktop technologies.

What is the difference between Desktop Services Manager vs Desktop Support Specialist?

AspectDesktop Services ManagerDesktop Support Specialist
CredentialsBachelor's degree in IT or related field, certifications like HDI or MicrosoftHigh school diploma or associate's, certifications like CompTIA A+
Work EnvironmentManagement of IT teams, strategic planning, overseeing desktop support operationsProviding technical support directly to end-users, troubleshooting hardware/software issues
Employer & IndustryIT departments in corporations, government agencies, large organizationsHelp desks, IT support firms, corporate IT departments

The Desktop Services Manager focuses on managing desktop support teams, planning IT strategies, and ensuring service quality. In contrast, the Desktop Support Specialist handles direct technical support tasks, troubleshooting user issues. Both roles require technical skills, but the manager role emphasizes leadership and planning, while the specialist role emphasizes hands-on support.

What are the main challenges a Desktop Services Manager faces when overseeing a diverse and distributed user base?

A Desktop Services Manager often encounters challenges related to managing support for a wide range of devices, operating systems, and end-user needs, especially across multiple locations. Ensuring consistent service quality, maintaining security standards, and responding swiftly to incidents can be complex when users are geographically dispersed. To address these challenges, managers typically implement standardized processes, leverage remote management tools, and prioritize clear communication with both their team and end users. Building strong relationships with other IT departments is also crucial for seamless service delivery.
What are popular job titles related to Desktop Services Manager jobs in Riverside, CA? For Desktop Services Manager jobs in Riverside, CA, the most frequently searched job titles are:
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What cities near Riverside, CA are hiring for Desktop Services Manager jobs? Cities near Riverside, CA with the most Desktop Services Manager job openings:
Desktop Services Manager jobs near you
Desktop Support Technician

Desktop Support Technician

NTT DATA Services

Irvine, CA • On-site

$21.50 - $27.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

NTT Data rating

7.3

Company rating: 7.3 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

107th of 203 rated it services

Job description

Req ID: 370750
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Desktop Support Technician to join our team in Irvine, California (US-CA), United States (US).
The Desktop Support will be responsible for performing various managed client services for a strategic customer. These services include: Windows, IMAC, Break Fix, Desk Side Support, etc. This role combines strong technical skills with an emphasis on delivery high level of customer service.
This position will be a Client based position working at a client site.
Job Responsibilities Include:
  • Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, and associated peripherals.
  • Windows, troubleshooting, diagnosing, imaging/deployment and software installation.
  • Serves as company liaison with customer on administrative and technical matters.
  • Provide technical support and incident management service desk functions (Service Now)
  • Reviews, troubleshoots, and approves operational quality desktops, notebooks, printers, and associated peripherals (Windows 7, 10 and Mac OS)
  • Installs, maintains and optimizes desktop /notebook configurations at customer sites (Windows 7, 10, 11 )
  • Diagnoses and resolves product performance problems.
  • Performs maintenance and repair services (basic break fix for desktops, laptops.)
  • Instructs customers in the operation and maintenance of basic Windows.

Basic Qualifications:
  • 3+ years desktop/technical Windows support experience

Preferred Skills:
  • ServiceNow ticketing system (or similar ticketing system)
  • Office 365 support
  • Windows troubleshooting, diagnosing, imaging/deployment and software installation.
  • Installation/Troubleshooting of Software/Hardware
  • Proven customer service background
  • Able to comprehend and follow verbal and written technical instructions and scripts.
  • A+ certification or equivalent skill set
  • Individual must have ability to receive calls during the normal business day and after hours.
  • Physically able to lift and move Enterprise and Client technology hardware in our customer environment.
  • Excellent verbal and written communication skills with emphasis in customer service
  • Excellent interpersonal skills and ability to work collaboratively in a team environment.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role will depend on the nature of the role offered and is expected to fall between $28.00 - $31.50 depending on if the role is hired as a temporary or full time position. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, lifeand AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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About NTT DATA

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NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

1967

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