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Desktop Services Manager Jobs in Riverside, CA (NOW HIRING)

Stefanini Group

Deskside Technician I

Irvine, CA

$21.50 - $27.25/hr

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to ...

Stefanini Group

Deskside Technician I

Irvine, CA

$21.50 - $27.25/hr

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to ...

Stefanini Group

Deskside Technician I

Irvine, CA

$21.50 - $27.25/hr

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to ...

Stefanini Group

Deskside Technician II

Irvine, CA

$21.50 - $27.50/hr

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to ...

Stefanini Group

Deskside Technician II

Irvine, CA

$21.50 - $27.50/hr

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to ...

Stefanini Group

Deskside Technician I

Irvine, CA · On-site

$24 - $26/hr

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to ...

Stefanini Group

Deskside Technician II

Irvine, CA

$21.50 - $27.50/hr

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to ...

Stefanini Group

Deskside Technician II

Irvine, CA · On-site

$21.75 - $27.75/hr

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to ...

Stefanini Group

Deskside Technician II

Ontario, CA · On-site

$20.50 - $26.25/hr

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... Inventory management of IT assets including asset auditing * Ability to research and follow ...

Stefanini

Deskside Technician II

Irvine, CA · On-site

$21.75 - $27.75/hr

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to ...

Stefanini Group

Deskside Technician II

Ontario, CA

$20.50 - $26.25/hr

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... Inventory management of IT assets including asset auditing * Ability to research and follow ...

Stefanini Group

Deskside Technician II

Ontario, CA

$20.50 - $26.25/hr

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... Inventory management of IT assets including asset auditing * Ability to research and follow ...

Stefanini Group

Deskside Technician II

Ontario, CA

$20.50 - $26.25/hr

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... Inventory management of IT assets including asset auditing * Ability to research and follow ...

Stefanini

Deskside Technician II

Ontario, CA · On-site

$20.50 - $26.25/hr

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... management of IT assets including asset auditingAbility to research and follow appropriate KB ...

Stefanini

Deskside Technician II

Ontario, CA · On-site

$20.50 - $26.25/hr

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... management of IT assets including asset auditingAbility to research and follow appropriate KB ...

F2Onsite

Be Seen First

Desktop Support Technician

Ontario, CA · On-site

$20 - $22/hr

Perform IMAC (Install, Move, Add, and Change) services for end-user hardware and equipment ... Manage IT inventory, conduct asset audits, and maintain equipment records. * Utilize knowledge base ...

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Showing results 1-20

All JobsDesktop Services JobsDesktop Services Manager JobsDesktop Services Manager Jobs in Riverside, CA

Desktop Services Manager information

See Riverside, CA salary details

$21.9K

$87.2K

$131.5K

How much do desktop services manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for desktop services manager in Riverside, CA is $87,224.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $99,600.00 per year, depending on experience, location, and employer.

What does a desktop services manager do?

A Desktop Services Manager oversees the support and maintenance of an organization’s desktop computing environment. This includes managing teams that handle hardware and software installation, troubleshooting, and ensuring the security and efficiency of desktop operations. They work closely with IT departments to implement policies, manage asset inventories, and ensure smooth operation for end users. Additionally, they often collaborate with vendors and lead projects to upgrade or deploy new desktop technologies.

What are the key skills and qualifications needed to thrive as a desktop services manager, and why are they important?

To thrive as a Desktop Services Manager, you need expertise in IT support, hardware and software troubleshooting, and a relevant degree or certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with systems like Microsoft Endpoint Manager, Active Directory, and IT service management (ITSM) tools is typically required. Strong leadership, problem-solving, and communication skills help you guide teams and coordinate effectively with other departments. These skills ensure smooth end-user support, high system uptime, and efficient resolution of technical issues in dynamic business environments.

What are the main challenges a desktop services manager faces when overseeing a diverse and distributed user base?

A Desktop Services Manager often encounters challenges related to managing support for a wide range of devices, operating systems, and end-user needs, especially across multiple locations. Ensuring consistent service quality, maintaining security standards, and responding swiftly to incidents can be complex when users are geographically dispersed. To address these challenges, managers typically implement standardized processes, leverage remote management tools, and prioritize clear communication with both their team and end users. Building strong relationships with other IT departments is also crucial for seamless service delivery.

What is the difference between Desktop Services Manager vs Desktop Support Specialist?

AspectDesktop Services ManagerDesktop Support Specialist
CredentialsBachelor's degree in IT or related field, certifications like HDI or MicrosoftHigh school diploma or associate's, certifications like CompTIA A+
Work EnvironmentManagement of IT teams, strategic planning, overseeing desktop support operationsProviding technical support directly to end-users, troubleshooting hardware/software issues
Employer & IndustryIT departments in corporations, government agencies, large organizationsHelp desks, IT support firms, corporate IT departments

The Desktop Services Manager focuses on managing desktop support teams, planning IT strategies, and ensuring service quality. In contrast, the Desktop Support Specialist handles direct technical support tasks, troubleshooting user issues. Both roles require technical skills, but the manager role emphasizes leadership and planning, while the specialist role emphasizes hands-on support.

Is desktop services manager a good entry level job?

A desktop services manager is typically a mid- to senior-level role that involves overseeing IT support teams, managing hardware and software issues, and ensuring system reliability. It generally requires prior experience in IT support or related roles, along with skills in troubleshooting, network management, and certifications such as CompTIA A+ or Network+. As such, it is not considered an entry-level position.

What are popular job titles related to Desktop Services Manager jobs in Riverside, CA?

For Desktop Services Manager jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Desktop Services Manager jobs in Riverside, CA look for?

The top searched job categories for Desktop Services Manager jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Desktop Services Manager jobs?

Cities near Riverside, CA with the most Desktop Services Manager job openings:

Desktop Services Manager jobs near you

Deskside Technician I

Stefanini Group

Irvine, CA

$21.50 - $27.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Who we are
Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia.
 
What will you do?

* Troubleshooting and repairing hardware issues; 

* Urgent break/fix replacements (e.g., hardware failure troubleshooting and replacement) in accordance with Knowledge Base Articles and work instructions; 

* Preventative maintenance (e.g., lifecycle);  

* Troubleshooting HW issues on end user devices; 

* Proper utilization of ServiceNow;  

* ServiceNow queue management and Ticket follow-up; 

* Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party;  

* Critical project support that involves hardware and/or high-touch user experience;

* Perform comprehensive site hardware asset inventory;  

* Maintain consumable device inventory count; 

* Conduct spare part and loaner pool management; 

* Support IMACR/D requests; 

* Engage OEM for warranty repairs and follow up on status; 

* Escort OEM technicians onsite when needed. 

* Assist client with physical support for incidents related to network, datacenter, and other activities as requested.  

* Work on child ticket as assigned by Level 2/3 client-provided technical staff.


What you need to succeed:

  • Knowledge of multiple manufacturers and operating systems.
  • Excellent troubleshooting capability.
  • Ability to work in a team environment as well as independently.
  • Ability to communicate technical information -technical audiences.
  • Excellent verbal and written communication skills.
  • Ability to complete assignments with no supervision.
  • Ability to search internally/externally for support information.
  • Customer-oriented attitude.
  • Ability to travel locally and in-state to support other sites, if applicable.
  • Valid driver's license and proof of auto insurance, if travel is required.
  • Attendance and schedule adherence are requirements of this position.
  • This position includes continuous walking, bending and lifting equipment sometimes up to 50 pounds and engaging in labor related duties of connecting computer equipment.
  •  Knows and applies fundamental concepts, practices and procedures of particular field of specialization.



 

 

1 year min. experience with:

*  Corporate desk side support with strong emphasis supporting Windows and MacOS and corresponding applications;

*  Troubleshooting and replacing hardware on PCs and Mac laptops and desktops;

*  Active Directory

* Deploying IT equipment (Windows, Mac); 

* Imaging and staging PCs;

* Managing the equipment inventory and lifecycle;

* Migrating End User data;

* Moving in scope IT equipment; 

* Collecting and coordinating disposal of in scope IT equipment;

* Facilitating third-party vendor on-site presence for Onsite Lifecycle Management


What you'll get
  • Work with brilliant minds, often within a global capacity;
  • Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
  • Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as well.
 
Why we're different 
  • Brazilian and privately owned company;
  • Agility, flexibility, and innovation are in our DNA;
  • Flat organizational structure which enables faster communication and decision making.

#LI-ONSITE 
#LI-KG1
Education:Bachelor (BA, BS...)Employment Type: FULL_TIME

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