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Desktop Services Manager Jobs in Riverside, CA (NOW HIRING)

RAVE Aerospace LLC

Senior Desktop Specialist

Brea, CA · On-site

$83K - $94K/yr

Summary The Senior Desktop Specialist is the primary lead responsible for troubleshooting issues ... Manage ticket queue, triage, assignment and escalation using Jira Service Management tickets

RAVE Aerospace LLC

Senior Desktop Specialist

Brea, CA · On-site

$83K - $94K/yr

Summary The Senior Desktop Specialist is the primary lead responsible for troubleshooting issues ... Manage ticket queue, triage, assignment and escalation using Jira Service Management tickets

PacSun

Systems Engineer

Anaheim, CA · On-site

$84K - $102K/yr

Manage and maintain Anti-Virus and Anti-Malware solutions for the Enterprise * Assist in managing ... Provide level-three support for the Support Services, Desktop Services, and Store Services Groups ...

Clevanoo LLC

Be Seen First

Entry Level Tech Support

Irvine, CA · On-site

$21 - $25/hr

Immediate The Desktop Integration Specialist is responsible for planning, executing, and supporting ... Deliver exceptional customer service. * Manage work queue in company ticketing system. * Additional ...

New

Kore1

Network Architect (Aruba Experience)

Orange, CA

$69.25 - $92.75/hr

Reporting to the Technical Services Manager, this position is responsible for designing, supporting ... Skilled in working with desktop devices (PC's, printers, VTs) & windows operating system.

SYNCREON

IT Field Services Technician

Rialto, CA · On-site

Desktops, WAN, LAN, and Servers as well as capture site specific network, server, and end device ... management activities in the plant and problem and change management activities for the site ...

DP World

IT Field Services Technician

Rialto, CA

$31.12 - $36.81/hr

Desktops, WAN, LAN, and Servers as well as capture site specific network, server, and end device ... Provide first level support to the incident management activities in the plant and problem and ...

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Desktop Services Manager information

See Riverside, CA salary details

$21.9K

$87.2K

$131.5K

How much do desktop services manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for desktop services manager in Riverside, CA is $87,224.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $99,600.00 per year, depending on experience, location, and employer.

What is the role of a desktop services manager?

A desktop services manager oversees the deployment, maintenance, and support of desktop computers, laptops, and related hardware and software within an organization. They coordinate IT support teams, ensure system security, and manage upgrades to ensure efficient daily operations. Strong technical knowledge, leadership skills, and familiarity with management tools are essential for this role.

What is the highest paying digital job?

In the digital field, roles such as Chief Technology Officer (CTO), Solutions Architect, and Data Scientist tend to have the highest salaries, often exceeding six figures annually. These positions typically require advanced technical skills, certifications, and experience in areas like cloud computing, cybersecurity, or data analysis.

What are the key skills and qualifications needed to thrive as a Desktop Services Manager, and why are they important?

To thrive as a Desktop Services Manager, you need expertise in IT support, hardware and software troubleshooting, and a relevant degree or certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with systems like Microsoft Endpoint Manager, Active Directory, and IT service management (ITSM) tools is typically required. Strong leadership, problem-solving, and communication skills help you guide teams and coordinate effectively with other departments. These skills ensure smooth end-user support, high system uptime, and efficient resolution of technical issues in dynamic business environments.

What jobs pay 10,000 a month without a degree?

A Desktop Services Manager typically earns less than $10,000 a month, but some high-paying roles such as sales managers, real estate brokers, or certain IT specialists can reach or exceed this level without a degree, often relying on experience, certifications, or skills. These jobs may require strong technical knowledge, sales ability, or industry-specific expertise, and often involve leadership or specialized responsibilities.

What jobs pay 2000 a day?

Jobs that pay around $2,000 a day typically include specialized roles such as senior software engineers, management consultants, or high-level executive positions. These roles often require advanced skills, extensive experience, and sometimes certifications, and may involve consulting, project management, or leadership responsibilities. Such high daily rates are more common in industries like finance, technology, or consulting firms for experienced professionals.

What does a Desktop Services Manager do?

A Desktop Services Manager oversees the support and maintenance of an organization’s desktop computing environment. This includes managing teams that handle hardware and software installation, troubleshooting, and ensuring the security and efficiency of desktop operations. They work closely with IT departments to implement policies, manage asset inventories, and ensure smooth operation for end users. Additionally, they often collaborate with vendors and lead projects to upgrade or deploy new desktop technologies.

What is the difference between Desktop Services Manager vs Desktop Support Specialist?

AspectDesktop Services ManagerDesktop Support Specialist
CredentialsBachelor's degree in IT or related field, certifications like HDI or MicrosoftHigh school diploma or associate's, certifications like CompTIA A+
Work EnvironmentManagement of IT teams, strategic planning, overseeing desktop support operationsProviding technical support directly to end-users, troubleshooting hardware/software issues
Employer & IndustryIT departments in corporations, government agencies, large organizationsHelp desks, IT support firms, corporate IT departments

The Desktop Services Manager focuses on managing desktop support teams, planning IT strategies, and ensuring service quality. In contrast, the Desktop Support Specialist handles direct technical support tasks, troubleshooting user issues. Both roles require technical skills, but the manager role emphasizes leadership and planning, while the specialist role emphasizes hands-on support.

What are the main challenges a Desktop Services Manager faces when overseeing a diverse and distributed user base?

A Desktop Services Manager often encounters challenges related to managing support for a wide range of devices, operating systems, and end-user needs, especially across multiple locations. Ensuring consistent service quality, maintaining security standards, and responding swiftly to incidents can be complex when users are geographically dispersed. To address these challenges, managers typically implement standardized processes, leverage remote management tools, and prioritize clear communication with both their team and end users. Building strong relationships with other IT departments is also crucial for seamless service delivery.
What are popular job titles related to Desktop Services Manager jobs in Riverside, CA? For Desktop Services Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Desktop Services Manager jobs in Riverside, CA look for? The top searched job categories for Desktop Services Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Desktop Services Manager jobs? Cities near Riverside, CA with the most Desktop Services Manager job openings:
Desktop Services Manager jobs near you

Senior Desktop Specialist

RAVE Aerospace LLC

Brea, CA • On-site

$83K - $94K/yr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Summary
The Senior Desktop Specialist is the primary lead responsible for troubleshooting issues with computer hardware, software, and providing general IT assistance. They serve a key role to ensure that service levels are achieved in line with agreed service level agreements while tracking incidents and service requests from creation to resolution, ensuring they meet IT and quality standards. This individual performs day-to-day operations in the IT department in an effective and timely manner and works with team members to ensure Service Desk tickets and IT generated alerts are dealt with correctly and in a timely fashion.
Requirements
Core Responsibilities
  • Configure, install, and support desktop computers, laptops, printers, monitors, phones and other general peripherals
  • Maintain constant communication with service desk team and customers so SLAs are met
  • Manage ticket queue, triage, assignment and escalation using Jira Service Management tickets
  • Ensure tickets are kept updated daily with progress and status updates
  • Collaborate with Service Desk team members to transfer and diversify skills
  • Provide technical support for hardware and software systems, and engage third-party suppliers and partners where relevant
  • Manage IT equipment and perform MACs (move, add, change)
  • Provide end-user software troubleshooting for company supported applications
  • Configure IT devices for secure operation, including installation of security software, software updates, and other configurations as required
  • Provide onsite and remote assistance sessions for users
  • Maintaining a professional attitude and appearance while always providing excellent customer service that includes maintaining a good work ethic and assisting other team members
  • Create and maintain documentation and procedures in Confluence
  • Be responsible for coordinating with the HR Department for changes and/or approvals to staffing and employee access
  • Initiates escalation of trouble tickets per departmental policies and best practices
  • Be responsible for implementing new IT projects as needed
  • Perform other job-related duties as assigned

Core Qualifications
  • Bachelor's degree in technical field, preferably computer information systems
  • 5-10 years of experience working in a similar role
  • Ability to provide timely resolution for all end-user requests and root cause analysis for issues
  • Experience providing helpdesk and desktop support for laptops and PCs in an enterprise environment
  • Proficient in the use of required operating systems, programs and backup programs/devices
  • Experience with LANs, VPNs, Windows 10/11, Windows Server 2012, 2016 or higher
  • Knowledge and experience working with helpdesk ticketing systems and change management
  • Experience with Office/Microsoft 365, Exchange, Active Directory and Azure/Entra
  • Experience with Mobile Device Management (MDM) and Single Sign-On (SSO) SaaS based tools
  • Experience with deploying and managing mobile devices
  • General education in computer systems or related certifications or training
  • Microsoft, Cisco, EMC, VMware, Apple and CompTIA certifications a plus
  • ITIL certification

Benefits
The starting pay range for this position is $83,000 - $94,000 per year however, the base pay offered may vary depending on the level of the position, skills, experience, job-related knowledge, and location.
In addition to a comprehensive package of health benefits that include company contributions, RAVE Aerospace offers a variety of additional benefits and perks to enhance your work-life balance experience including but not limited to:
  • A home allowance to elevate your home workspace
  • Discretionary bonus program
  • Future financial security with a 401(k) program with a company match
  • Paid time off covering vacations, personal time off, and sick days, capped off by an exciting year-end holiday shutdown
  • Embraced flexibility with our alternative work schedule (9/80) to navigate your workweeks with every other Friday off

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