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Desktop Services Manager Jobs in Boca Raton, FL (NOW HIRING)

TEKsystems

IT Deployment Technician

West Palm Beach, FL

$20 - $25/hr

Provide onsite desktop support by diagnosing and resolving hardware, software, network connectivity ... Familiarity with ticketing systems and IT service management processes. * Experience working in ...

TEKsystems

IT Deployment Technician

West Palm Beach, FL

$20 - $25/hr

Provide onsite desktop support by diagnosing and resolving hardware, software, network connectivity ... Familiarity with ticketing systems and IT service management processes. * Experience working in ...

HMG Careers

Sales Manager Remote

Lauderhill, FL · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Work closely with your manager to set goals and achieve them

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All JobsDesktop Services JobsDesktop Services Manager JobsDesktop Services Manager Jobs in Boca Raton, FL

Desktop Services Manager information

See Boca Raton, FL salary details

$19.9K

$79.3K

$119.6K

How much do desktop services manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for desktop services manager in Boca Raton, FL is $79,340.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $90,600.00 per year, depending on experience, location, and employer.

What does a desktop services manager do?

A Desktop Services Manager oversees the support and maintenance of an organization’s desktop computing environment. This includes managing teams that handle hardware and software installation, troubleshooting, and ensuring the security and efficiency of desktop operations. They work closely with IT departments to implement policies, manage asset inventories, and ensure smooth operation for end users. Additionally, they often collaborate with vendors and lead projects to upgrade or deploy new desktop technologies.

What are the key skills and qualifications needed to thrive as a desktop services manager, and why are they important?

To thrive as a Desktop Services Manager, you need expertise in IT support, hardware and software troubleshooting, and a relevant degree or certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with systems like Microsoft Endpoint Manager, Active Directory, and IT service management (ITSM) tools is typically required. Strong leadership, problem-solving, and communication skills help you guide teams and coordinate effectively with other departments. These skills ensure smooth end-user support, high system uptime, and efficient resolution of technical issues in dynamic business environments.

What are the main challenges a desktop services manager faces when overseeing a diverse and distributed user base?

A Desktop Services Manager often encounters challenges related to managing support for a wide range of devices, operating systems, and end-user needs, especially across multiple locations. Ensuring consistent service quality, maintaining security standards, and responding swiftly to incidents can be complex when users are geographically dispersed. To address these challenges, managers typically implement standardized processes, leverage remote management tools, and prioritize clear communication with both their team and end users. Building strong relationships with other IT departments is also crucial for seamless service delivery.

What is the difference between Desktop Services Manager vs Desktop Support Specialist?

AspectDesktop Services ManagerDesktop Support Specialist
CredentialsBachelor's degree in IT or related field, certifications like HDI or MicrosoftHigh school diploma or associate's, certifications like CompTIA A+
Work EnvironmentManagement of IT teams, strategic planning, overseeing desktop support operationsProviding technical support directly to end-users, troubleshooting hardware/software issues
Employer & IndustryIT departments in corporations, government agencies, large organizationsHelp desks, IT support firms, corporate IT departments

The Desktop Services Manager focuses on managing desktop support teams, planning IT strategies, and ensuring service quality. In contrast, the Desktop Support Specialist handles direct technical support tasks, troubleshooting user issues. Both roles require technical skills, but the manager role emphasizes leadership and planning, while the specialist role emphasizes hands-on support.

Is desktop services manager a good entry level job?

A desktop services manager is typically a mid- to senior-level role that involves overseeing IT support teams, managing hardware and software issues, and ensuring system reliability. It generally requires prior experience in IT support or related roles, along with skills in troubleshooting, network management, and certifications such as CompTIA A+ or Network+. As such, it is not considered an entry-level position.

What are popular job titles related to Desktop Services Manager jobs in Boca Raton, FL?

For Desktop Services Manager jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Desktop Services Manager jobs in Boca Raton, FL look for?

The top searched job categories for Desktop Services Manager jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Desktop Services Manager jobs?

Cities near Boca Raton, FL with the most Desktop Services Manager job openings:

Desktop Services Manager jobs near you

Student Technologist

15th Judicial Circuit Court

West Palm Beach, FL • On-site

$19.50 - $25/hr

Other

Re-posted 5 days ago

Job description

Computer Intern

This is skilled technical work administering support for a Windows based desktop environment. The Computer intern will provide end user technical support for Court Administration staff.

Essential Duties
  • Provides responsible technical support for a Microsoft Windows based desktop/tablet environment for Court Administration's computer users
  • Provides technical support for Windows tablets, non-Windows based tablet and smart phone devices
  • Performs technical support on all court electronic systems as required
  • Installs, supports and maintains desktop computers, laptops, tablets, mobile devices and peripherals ensure effective equipment operation
  • Assists users with problem resolution in the operation of computer hardware and software in the five Palm Beach County courthouses
  • Participates in large and small technology projects as needed
  • Establishes working relationships with judges, court personnel, attorneys, law enforcement, social services, witnesses, and the general public
  • Performs related work as required

The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.

Minimum Qualifications / Knowledge, Skills & Abilities

Must be current student of an accredited schooling program, university or college. Preferred:

  • IT desktop support background

Knowledge Skills And Abilities:

  • Customer service skills
Additional Information

Incomplete applications will not be considered. Applications will continue to be received until the position is filled. Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check. We are an Equal Opportunity Employer. We do not discriminate against any of the protected classes.

If you are a person with a disability who needs any accommodation in order to participate in the interviewing process once selected, you are entitled, at no cost to you, to the provision of certain assistance. Please contact the Americans with Disabilities Act Coordinator, Palm Beach County Courthouse, 205 North Dixie Highway West Palm Beach, Florida 33401; telephone number (561) 355-4380 at least 7 days before your scheduled either in-person or telephonic interview; if you are hearing or voice impaired, call "711."

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