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Desktop Manager Jobs in Plattsburgh, NY (NOW HIRING)

Senior Software Engineer

Williston, VT · On-site

$95K - $120K/yr

Scrum/task management applications (e.g. Jira, Confluence) * Experience maintaining and extending legacy desktop applications * Excellent communication and interpersonal skills * Experience with Git ...

Senior Software Engineer

Williston, VT · On-site

$95K - $120K/yr

Scrum/task management applications (e.g. Jira, Confluence) * Experience maintaining and extending legacy desktop applications * Excellent communication and interpersonal skills * Experience with Git ...

IT Support Manager

Shelburne, VT · On-site

$60K - $65K/yr

Diagnosing and resolving hardware, software, and connectivity issues on desktops, laptops, mobile ... Managing and troubleshooting IT operating systems support, including identifying complex issues ...

New

IT Support Manager

Shelburne, VT · On-site

$60K - $65K/yr

Diagnosing and resolving hardware, software, and connectivity issues on desktops, laptops, mobile ... Managing and troubleshooting IT operating systems support, including identifying complex issues ...

New

Managers are responsible for networking with families who need part time or full time nannies. You ... Laptop / Desktop Benefits NannyPod Offers Excellent Benefits * 250 Shares per quarter in NannyPod ...

Managers are responsible for networking with families who need part time or full time nannies. You ... Laptop \/ Desktop \n \n \n Benefits NannyPod Offers Excellent Benefits \n \n * 250 Shares per ...

The position will also provide the time and training to allow for team project work and systems management/engineering responsibilities. Candidates with diverse experience with Windows Desktop/Mobile ...

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Showing results 1-20

Desktop Manager information

See Plattsburgh, NY salary details

$22.1K

$87.9K

$132.4K

How much do desktop manager jobs pay per year?

As of May 28, 2026, the average yearly pay for desktop manager in Plattsburgh, NY is $87,853.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $100,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What are some typical challenges a Desktop Manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What is a Desktop Manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What are the most commonly searched types of Desktop jobs in Plattsburgh, NY? The most popular types of Desktop jobs in Plattsburgh, NY are:
What are popular job titles related to Desktop Manager jobs in Plattsburgh, NY? For Desktop Manager jobs in Plattsburgh, NY, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Plattsburgh, NY look for? The top searched job categories for Desktop Manager jobs in Plattsburgh, NY are:
What cities near Plattsburgh, NY are hiring for Desktop Manager jobs? Cities near Plattsburgh, NY with the most Desktop Manager job openings:
Desktop Support Technician (Avangrid )

Desktop Support Technician (Avangrid )

ShiftCode Analytics

Plattsburgh, NY • On-site

$19.50 - $24.75/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

Lifecycle Desktop Support Technician

This role will require that you travel once a month one day to Plattsburgh and one day to Mechanicville NY.

This role is for someone with prior Lifecycle desktop support experience (Hardware Replacement, Windows Upgrades, PC Refresh, etc.) with experience supporting WIN7 / WIN10.

Key skills: Windows 7/10, Office 2013/O365, mobile device management.

Hardware would range from desktops/laptops/workstations/thin clients.

Knowledge of ticketing platforms is key and knowledge of ITIL fundamentals is a plus.

Prior experience Installing, configuring, and troubleshooting WIN7/10 desktops & laptops.

Excellent Customer Service skills.

Can manage small project teams.

Ability to build rapport with clients.

Strong troubleshooting and critical thinking skills.

Positive and professional demeanor.

Has 3-5 years of experience.

Provide technical assistance with computer hardware and software.

Resolve issues for clients via phone, in person, or electronically.

Recommend hardware and software improvements.

Track customer issues and resolutions.

Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network/desktop/laptop support, Printers, iPhone, and LAN cable drops.

Swap-Out and troubleshoot software issues.

Reimaging computers/hard drives.

IMACD function including installation and decommission.

Backing up and restoring user data.


ShiftCode Analytics logo

About ShiftCode Analytics

Sourced by ZipRecruiter

We specialize in solid end-to-end delivery of tailor-made technology solutions designed by the Top 1% Software Engineering teams. Our innate digital leadership identity powers transformation across every industry. We are always ready to drive meaningful change with a strategic vision for the future. We rigorously test for logical/mathematical reasoning skills, technical ability and soft skills in our interview process. Only those engineers who score highly across each of these areas are presented to our clients.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Tampa, FL, US

Year founded

2019