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Desktop Manager Jobs in Colorado (NOW HIRING)

Desktop Support Technician Location: Primary assignment at a designated client site located in ... Perform basic mobile device management including deployment, collection, inventory, and reset/wipe ...

... management including deployment, collection, inventory, and reset/wipe procedures Customer Service Deliver prompt and courteous user support via: o Wolken ticketing system (incident resolution and ...

Desktop Support Technician Location: Primary assignment at a designated client site located in ... Perform basic mobile device management including deployment, collection, inventory, and reset/wipe ...

... management including deployment, collection, inventory, and reset/wipe procedures Customer Service Deliver prompt and courteous user support via: Wolken ticketing system (incident resolution and ...

... management including deployment, collection, inventory, and reset/wipe procedures Customer Service • Deliver prompt and courteous user support via: o Wolken ticketing system (incident resolution ...

... device management including deployment, collection, inventory, and reset/wipe procedures Customer Service · Deliver prompt and courteous user support via: o Wolken ticketing system (incident ...

... device management including deployment, collection, inventory, and reset/wipe procedures Customer Service · Deliver prompt and courteous user support via: o Wolken ticketing system (incident ...

... management inventory in relation to provisioning, labeling, deploying, and maintaining all end user systems and software • Able to follow set policies, processes and procedures and contribute to ...

Desktop Support

Denver, CO

$20.75 - $26.50/hr

Desktop Support Location: Denver, CO Duration: 4 months (Locals Only) Description: This contractor will be responsible for assisting in the day-to-day activities surrounding break-fix activities.

Desktop Technician

Denver, CO · On-site

$20.75 - $26.50/hr

... Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing ... Job Title: Desktop Technician Location: Denver, CO 80225 Duration: 6 months (could go beyond ...

DESKTOP SUPPORT

Denver, CO · On-site

$20.75 - $26.50/hr

DENVER,CO Duration: : 1 year (with possible extension) Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors. provide remote O365 ...

Showing results 21-40

Desktop Manager information

See Colorado salary details

$22.1K

$87.9K

$132.5K

How much do desktop manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for desktop manager in Colorado is $87,914.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,100.00 and $100,400.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network administration. Certifications like CompTIA A+ can enhance job prospects in this field.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What are the most commonly searched types of Desktop jobs in Colorado? The most popular types of Desktop jobs in Colorado are:
What are popular job titles related to Desktop Manager jobs in Colorado? For Desktop Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Colorado look for? The top searched job categories for Desktop Manager jobs in Colorado are:
What cities in Colorado are hiring for Desktop Manager jobs? Cities in Colorado with the most Desktop Manager job openings:
Infographic showing various Desktop Manager job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $87,914 per year, or $42.3 per hour.

Desktop Support Technician

GDR Group

Colorado Springs, CO • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Job description

We kindly ask that recruiters, agencies, and third parties do not contact us regarding this role. We are only considering applications submitted directly by candidates.


Job Title: Desktop Support Technician Location: Primary assignment at a designated client site located in Colorado Springs, CO

This role may support additional nearby client locations within the same city or region, as needed by the business.


Schedule: Monday–Friday; 8am - 5pm

Hourly Range: $18 - $20


We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment. You will be part of a supportive IT team focused on delivering reliable technology solutions and exceptional user experiences.

Key Responsibilities

Technical Support

•Provide timely support for hardware and software issues for both Windows and Mac environments

•Troubleshoot remotely using VNC and KVM switch

•Reimage systems, install OS and standard software (onsite and remote)

•Coordinate warranty support with Dell and schedule onsite service when needed

•Resolve common technical issues, including:

  Network connectivity

  System crashes/blue screens

  Printing problems

  Virus removal

•Basic administration and troubleshooting of:

  DHCP / DNS

  Active Directory

  VPN and remote access tools

  Windows domain account issues

  Wireless connectivity and hotspots

•Collaborate with the network team on basic troubleshooting tasks

•Provide Tier 1 support for Google Workspace, MS Office, Box, Logitech video systems, and Zoom

•Perform basic mobile device management including deployment, collection, inventory, and reset/wipe procedures

Customer Service

•Deliver prompt and courteous user support via:

  Wolken ticketing system (incident resolution and device lifecycle tasks)

  Google Chat and Gmail (Outlook familiarity is a plus)

  Zoom Calling and Zoom video conferencing

•Maintain a positive user experience with clear communication and professionalism

Asset & Inventory Management

•Maintain accurate records of hardware assets

•Ensure timely deployment, collection, and tracking of end-user devices

Special Projects & Additional Duties

•Assist with software and process testing and validation

•Create clear, user-friendly technical documentation

•Provide 1:1 or group technical training (remote or in-person)

•Support office signage placement and daily ticket review/assignment tasks

•May require occasional travel to other office locations


Work Schedule & Benefits

•Monday–Friday, 8:00 AM – 5:00 PM (1-hour lunch)

•No weekend or after-hours support expected (exceptions for special projects)

•Benefits include:

  Paid holidays, vacation, and sick leave

  401(k) plan

  Medical, dental, and vision insurance

  Structured onboarding and training

  Modern workspaces and innovative technology

  Supportive, team-oriented culture with strong work-life balance

Work Location Flexibility

•This position primarily supports users at a designated client office but may also be assigned to provide onsite support at other client locations within the same city or region when business needs require it.

Travel Expectations

•Travel for this role is rare and only occurs on a limited, as-needed basis for special projects or during acquisition-related transitions.


Qualifications

  • 1–2+ years in a desktop support or corporate helpdesk environment preferred
  • Technically inclined and eager to learn new tools and platforms
  • Clear and concise communicator with the ability to explain technical concepts to non-technical users
  • Familiar with Windows 10/11; Mac OS experience is a plus
  • Skilled in teamwork and conflict resolution in a professional setting
  • Self-starter with strong follow-through and attention to process
  • Able to work independently while following team procedures and protocols

Company Description

GDR Group, a growing, dynamic and innovative IT Solutions Provider head quartered in Irvine, California. We provide business to business technology solutions for today's technology dependent businesses.