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Desktop It Support Jobs in Nevada (NOW HIRING)

Amperesand

IT Support Specialist-III

Reno, NV · On-site

About the Role Amperesand is looking for an IT Support Specialist to join our IT team in Reno, NV ... Provide onsite technical support for desktops, laptops, printers, mobile devices, and peripherals

AA2IT

Desktop Support Technician - Henderson, NV

Henderson, NV · On-site

$18.50 - $23.50/hr

The role involves providing high-level desktop and IT support while ensuring exceptional customer service and effective troubleshooting. Responsibilities : • Paid Training. • Provide exceptional ...

Astound Group LLC

IT Support

Las Vegas, NV · On-site

$20.25 - $27.75/hr

JOB SUMMARY: IT Support is responsible for monitoring the IT Helpdesk and addressing the issues in order of priority. They will also assist in the handling of day-to-day operations of the department ...

Jerritt Canyon

IT Support Specialist

Elko, NV · On-site

The OpportunityThe IT Support Specialist is responsible for providing reliable, responsive, and high-quality technical support to users at the Jerritt Canyon site. This role delivers Tier 2 and Tier ...

Jerritt Canyon

IT Support Specialist

Elko, NV · On-site

The Opportunity The IT Support Specialist is responsible for providing reliable, responsive, and high-quality technical support to users at the Jerritt Canyon site. This role delivers Tier 2 and Tier ...

Jerritt Canyon

IT Support Specialist

Elko, NV · On-site

$55 - $85/hr

The Opportunity The IT Support Specialist is responsible for providing reliable, responsive, and high-quality technical support to users at the Jerritt Canyon site. This role delivers Tier 2 and Tier ...

Jerritt Canyon Gold

IT Support Specialist

Elko, NV · On-site

The Opportunity The IT Support Specialist is responsible for providing reliable, responsive, and high-quality technical support to users at the Jerritt Canyon site. This role delivers Tier 2 and Tier ...

Amperesand

IT Support Specialist-III

Reno, NV · On-site

About the Role Amperesand is looking for an IT Support Specialist to join our IT team in Reno, NV ... Provide onsite technical support for desktops, laptops, printers, mobile devices, and peripherals

KLS LA

IT Support & Systems Coordinator

Las Vegas, NV · On-site

Qualifications * 1-3 years of IT support, help desk, desktop support, or similar experience preferred. * Strong troubleshooting and problem-solving skills. * Comfortable working directly with ...

Infojini Inc

IT Support

Las Vegas, NV

$20.50 - $28.25/hr

Provide support assistance with technical problem solving, equipment deployment, hardware and ... Additional Information All your information will be kept confidential according to EEO guidelines.

Golden Nugget

IT Support Technician

Laughlin, NV · On-site

$19.75 - $27/hr

Overview The IT Support Technician is responsible for working across a broad range of technologies and communicating across multiple areas of the business to support user incidents and perform ...

Desert IT Solutions

Be Seen First

IT Technician

Las Vegas, NV · On-site

$50K - $70K/yr

Minimum of 2 years in a customer service role within an IT support team. * Thorough knowledge of all Windows server and desktop operating systems * Thorough knowledge of Word, Excel, PowerPoint ...

New Deantronics

IT Specialist - Help Desk

Sparks, NV · On-site

$25 - $28/hr

Description: IT Specialist - Help Desk Location: Sparks, NV Status: Full-Time | Onsite Join New ... Provide support for remote and on-site employees, addressing issues related to laptops, desktops ...

Fragrance.com

Desktop Support Technician

Reno, NV · On-site

$55K - $60K/yr

Desktop Support Technician I (Entry-Level) Department: IT - Infrastructure Services Reports to: Manager of IT Classification: Hourly OVERVIEW: The Desktop Support Technician I is the front line of ...

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All JobsDesktop It Support JobsDesktop It Support Jobs in Nevada

Desktop It Support information

See Nevada salary details

$10

$24

$38

How much do desktop it support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for desktop it support in Nevada is $24.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $27.64 per hour, depending on experience, location, and employer.

What is desktop IT support?

Desktop IT Support professionals are responsible for assisting users with issues related to computer hardware, software, and network connectivity on desktop systems. They diagnose and resolve technical problems, install and configure new equipment, and provide guidance on using various applications. Their goal is to ensure that employees can work efficiently by minimizing downtime and addressing IT-related concerns promptly. Desktop IT Support staff often work both remotely and on-site to maintain and improve the overall IT environment within an organization.

What are the key skills and qualifications needed to thrive as a desktop IT support specialist?

To thrive as a Desktop IT Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows and macOS), and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and basic networking concepts is also important. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience in any organization.

What are some common challenges faced by desktop IT support professionals, and how can they be overcome?

Desktop IT Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. To overcome these, it's important to develop strong organizational skills, keep up-to-date with the latest technologies, and practice clear, patient communication. Building strong relationships with team members and end users also helps in creating a supportive environment where problems can be resolved more efficiently.

What is the difference between Desktop IT Support vs Help Desk Technician?

AspectDesktop IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, customer support
Employer & Industry UsageIT departments, corporate, small businessesIT support centers, service providers
Common Search & ComparisonYesYes

Desktop IT Support and Help Desk Technician roles often overlap, but Desktop IT Support typically involves hands-on hardware and software troubleshooting on-site, while Help Desk Technicians may handle remote support and customer inquiries. Both roles require similar certifications and are essential in IT support environments, but their focus and work settings differ slightly.

How to get into desktop IT support?

To enter desktop IT support, gaining relevant certifications such as CompTIA A+ and developing skills in troubleshooting hardware and software issues are essential. Entry-level positions often require basic knowledge of operating systems, networking, and customer service, with some employers valuing hands-on experience or internships.

What are popular job titles related to Desktop It Support jobs in Nevada?

For Desktop It Support jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Desktop It Support jobs in Nevada look for?

The top searched job categories for Desktop It Support jobs in Nevada are:

Desktop It Support jobs near you
Infographic showing various Desktop It Support job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,529 per year, or $24.8 per hour.

IT Support Specialist-III

Amperesand

Reno, NV • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

About the Role

Amperesand is looking for an IT Support Specialist to join our IT team in Reno, NV. This is an onsite position covering the full range of general helpdesk responsibilities, supporting employees across hardware, software, accounts, and connectivity issues. You will be the first point of contact for technical support requests and will play a key role in keeping our staff productive and our systems running smoothly.

Key Responsibilities

  • Serve as the primary point of contact for incoming helpdesk tickets, and walk-up requests
  • Provide onsite technical support for desktops, laptops, printers, mobile devices, and peripherals
  • Troubleshoot and resolve issues related to Windows and macOS operating systems
  • Support Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive
  • Assist with user account management in Entra ID, including password resets, group membership, and access requests
  • Set up and configure new employee workstations, including imaging, software installation, and account provisioning
  • Manage device enrollment and compliance through Intune and jamf
  • Support conference room technology, video conferencing equipment, and general office IT needs
  • Diagnose and escalate network connectivity issues involving switches, wireless access points, and VPN access
  • Track, prioritize, and document all support requests in the ticketing system through to resolution
  • Maintain accurate records of hardware inventory, software licenses, and asset assignments
  • Assist with onboarding and offboarding tasks for employees, including equipment setup and account deactivation
  • Follow established procedures for data security and confidentiality
  • Identify recurring issues and recommend improvements to reduce future support volume
  • Provide friendly, clear, and patient communication to staff of all technical skill levels

Qualifications

  • 3+ years of experience in a helpdesk, desktop support, or similar IT support role
  • Working knowledge of Windows and macOS environments
  • Familiarity with Microsoft 365 administration and Entra ID user management
  • Basic understanding of networking concepts such as DHCP, DNS, and Wi Fi troubleshooting
  • Experience with ticketing systems such as Jira Service Management is a plus
  • Strong problem-solving skills and attention to detail
  • Excellent communication skills and a customer focused approach
  • Ability to lift and move IT equipment as needed
  • Ability to work onsite in Reno, NV five days per week

Preferred Qualifications

  • Associate degree or certification in Information Technology, such as CompTIA A+ or Network+
  • Experience supporting Intune managed devices
  • Exposure to Meraki networking equipment
  • Prior experience in a growing or fast paced company environment
Pay Disclosure & Benefits Compensation will be determined based on experience, location, and other factors permitted by law. The benefits outlined below apply exclusively to employees located in the United States. Competitive Salary + Incentive Stock Options Medical, vision, and dental benefits for employees and their dependents, effective from the start of hire Company paid Basic Life, AD&D, short-term and long-term disability insurance 401k retirement savings plan through Empower Employees receive paid time off (PTO), paid sick days, and paid company holidays Commuter Benefits 100% paid maternal leave (12 weeks) and paternal leave (6 weeks) Singapore-based employees receive benefits in accordance with local government provisions. Equal Employment Opportunity
Amperesand is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Amperesand is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

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