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Desktop Help Desk Support Jobs (NOW HIRING)

Corps Solutions

Help Desk Support

Suffolk, VA · On-site

$17.75 - $24/hr

Corps Solutions is seeking a Help Desk Support professional to join their team in Suffolk, VA. The role involves providing technical troubleshooting for various devices and managing user accounts ...

Wunderlich-Malec

Help Desk Support

Hopkins, MN · Hybrid

$55K - $75K/yr

... k Support Specialist position available in Eden Prairie, MN. This person will provide a range of ... The ideal candidate will provide support via phone, email, remote desktop control, and desk-side ...

NuAxis Innovations

Help Desk Support Technician

Hadley, MA · On-site

$19.25 - $26/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis ... Key Responsibilities Deliver Tier 1 support for desktops, laptops, and peripherals Troubleshoot ...

NuAxis LLC

Help Desk Support Technician

Hadley, MA

$19.25 - $26/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis ... Deliver Tier 1 support for desktops, laptops, and peripherals * Troubleshoot hardware/software ...

NuAxis Innovations LLC

Help Desk Support Technician

Hadley, MA · On-site

$19.25 - $26/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis ... Deliver Tier 1 support for desktops, laptops, and peripherals * Troubleshoot hardware/software ...

Crestwood Behavioral Health

Help Desk Support II

Stockton, CA · On-site

$21 - $28.50/hr

Help Desk Support II Job Duties: The Help Desk Support II assists the Help Desk Supervisor with overall Help Desk customer satisfaction assurance, through production of metrics and ticket review.

NuAxis Innovations

Help Desk Support Technician

Hadley, MA

$19.25 - $26/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis ... Key Responsibilities Deliver Tier 1 support for desktops, laptops, and peripherals Troubleshoot ...

Wunderlich-Malec

Help Desk Support

Hopkins, MN · On-site

$55K - $75K/yr

... k Support Specialist position available in Eden Prairie, MN. This person will provide a range of ... The ideal candidate will provide support via phone, email, remote desktop control, and desk-side ...

Collabera

Help Desk Support

Columbia Heights, MN · On-site

$20.25 - $27.50/hr

Help Desk Support Duration: 6 month (may extend) Location: Columbia Heights, MN Responsibilites: Perform diagnostics on PC hardware failures and resolve any problems with software applications Work ...

TechFlow, Inc.

Help Desk Support

Montgomery, AL

TechFlow Inc. is seeking dedicated and skilled Help Desk Support professionals to join our dynamic team. In this role, you'll provide crucial Tier II and III support for the Enterprise Logistics ...

MM Media Inc.

Be Seen First

Help Desk Support

Woodstock, GA · Remote

$17 - $22/hr

Help Desk Support Tech - Level 1 Classification: Non-Exempt Status: Full-Time Location: Remote Compensation: Hourly Rate Pay Range $17.00 to $22.00 per hour, plus benefits. This position is also ...

Integrated Resources INC

Help desk Support

Secaucus, NJ · On-site

$20.75 - $28.50/hr

Solid understanding of Windows Operating Systems (Win 7, etc.) At least 3 years on related Service Desk (Level 1) Support (not call center) and 2 years Desktop support experience. This should include ...

Cuningham

Help Desk Support Tech I

Minneapolis, MN · On-site

$27 - $38/hr

The Help Desk Support Tech I supports a broad range of hardware, software, and collaboration ... Install, configure, and maintain desktop and laptop hardware, operating systems, and software ...

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Desktop Help Desk Support information

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How much do desktop help desk support jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for desktop help desk support in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Help Desk Support, and why are they important?

To thrive as a Desktop Help Desk Support, you need strong troubleshooting skills, knowledge of operating systems, hardware, and networking basics, typically supported by a relevant IT degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and basic scripting or command-line utilities is often required. Excellent communication, patience, and problem-solving abilities are crucial soft skills for effectively assisting users. These skills ensure timely and accurate resolution of technical issues, leading to higher user satisfaction and smooth business operations.

What is the difference between Desktop Help Desk Support vs Technical Support Specialist?

AspectDesktop Help Desk SupportTechnical Support Specialist
CertificationsCompTIA A+, HDI Support CenterCompTIA A+, Network+, Cisco certifications
Work EnvironmentHelp desks, corporate offices, remote supportCall centers, technical service centers, remote support
Industry UsageIT departments, small to large businessesIT service providers, tech companies, enterprise support

Desktop Help Desk Support primarily focuses on assisting users with hardware, software, and basic network issues within an organization. Technical Support Specialists often handle more complex technical problems, including network and system troubleshooting. While both roles require similar certifications and work environments, Technical Support Specialists typically deal with more advanced technical issues, making their role more specialized.

What is Desktop Help Desk Support?

Desktop Help Desk Support refers to professionals who provide technical assistance and troubleshooting for computer systems, software, and hardware, primarily for employees within an organization. They handle tasks such as resolving user issues, setting up equipment, installing software, and maintaining network connectivity. Their goal is to ensure that users experience minimal downtime and that IT resources are used effectively. These professionals may offer support in person, over the phone, or through remote access tools.

What are some common challenges faced by Desktop Help Desk Support professionals, and how can they be addressed?

Desktop Help Desk Support professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and assisting users with varying levels of technical knowledge. To address these challenges, it's important to prioritize tasks effectively, use clear communication, and stay updated on the latest technology and troubleshooting techniques. Building strong relationships with team members and leveraging knowledge bases or documentation can also help resolve issues more efficiently.
More about Desktop Help Desk Support jobs
What cities are hiring for Desktop Help Desk Support jobs? Cities with the most Desktop Help Desk Support job openings:
What states have the most Desktop Help Desk Support jobs? States with the most job openings for Desktop Help Desk Support jobs include:
What job categories do people searching Desktop Help Desk Support jobs look for? The top searched job categories for Desktop Help Desk Support jobs are:
Desktop Help Desk Support jobs near you
Infographic showing various Desktop Help Desk Support job openings in the United States as of June 2026, with employment types broken down into 100% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,766 per year, or $23 per hour.
Help Desk Support Technician

Help Desk Support Technician

NuAxis Innovations

Shepherdstown, WV

$16 - $21.50/hr

Full-time

Posted 8 days ago

Job description

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.

Technology is our Passion. People are our Purpose. 

We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. 

We believe happy employees do amazing work, so join our team NOW. We are currently seeking a Help Desk Support Technician for a Full-Time  position.

Overview

NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced environment supporting mission-critical operations.

Key Responsibilities

  • Deliver Tier 1 support for desktops, laptops, and peripherals

  • Troubleshoot hardware/software issues and coordinate repairs

  • Support network connectivity, VPN, and remote access tools

  • Perform system imaging and OS deployment (Windows 10/11)

  • Manage incidents through ticketing systems

  • Support antivirus/security protocols and endpoint protection

  • Provide user training and guidance

Required Qualifications

  • 1-3 years of technical support experience

  • CompTIA A+ or equivalent

  • Knowledge of networking fundamentals (TCP/IP, DNS, DHCP)

Preferred

  • Experience supporting government clients

  • Knowledge of endpoint security tools

Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!

Our Profile: 

We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed.Time after time, programs failed because the focus was on the tools and products and not the people using them.  Learn More.

NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!

Employment Type: Full time

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