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Desktop Help Desk Support Jobs (NOW HIRING)

Prescient Edge

Help Desk Support Engineer

Doral, FL · On-site

Experience with IT help desk ticketing systems, remote desktop support, and incident response is required. Education: * An Associate's degree in Information Technology, Computer Science, or a related ...

Infojini Inc

Help Desk Support

Lakewood, CO

$20 - $27/hr

Installs, maintains and supports computer software on desktop computers following defined ... Share information and ideas, communicate constructively about issues and problems, and help to ...

Essnova Solutions, Inc.

Help Desk Support

Washington, DC

$23.25 - $31.75/hr

The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...

Essnova Solutions, Inc.

Help Desk Support

Washington, DC · On-site

$23.25 - $31.75/hr

The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...

Essnova Solutions, Inc.

Help Desk Support

Washington, DC · On-site

$23.25 - $31.75/hr

The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...

Pacer Group

Help Desk Support

Tucson, AZ · On-site

$19 - $25.50/hr

Job Title - Help Desk Support Duration - 5+ months Shift -Standard Location - Tucson, AZ 85706 ... Prior Service Desk or Desktop Support experience required Incident Management experience Basic user ...

Pacer Group

Help Desk Support

Tucson, AZ · On-site

$19 - $25.50/hr

Job Title - Help Desk Support Duration - 5+ months Shift -Standard Location - Tucson, AZ 85706 ... Prior Service Desk or Desktop Support experience required Incident Management experience Basic user ...

Nüvitek

Help Desk Support Specialist

Arlington, VA · On-site +1

Help Desk Support Specialist Department: Delivery Employment Type: Full Time Location: Remote ... Provide technical support for COTS products and customized desktop applications, web applications ...

SOSi

Help Desk Support Engineer

FL · Remote

SOSi is seeking a Help Desk Support Engineer to provide technical assistance and support to end ... Experience providing remote desktop support. * Experience supporting incident response activities.

US IT Solutions Inc

Help Desk Support

Denver, CO

$21 - $28.75/hr

Help Desk Support * Location: Denver, CO Short Description: Seeking a Helpdesk Analyst who will be responsible for assisting in the day-to-day activities surrounding break-fix activities.

NuAxis Innovations

Help Desk Support Technician

Hadley, MA · On-site

$19.25 - $26/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis ... Deliver Tier 1 support for desktops, laptops, and peripherals * Troubleshoot hardware/software ...

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Desktop Help Desk Support information

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How much do desktop help desk support jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for desktop help desk support in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Help Desk Support, and why are they important?

To thrive as a Desktop Help Desk Support, you need strong troubleshooting skills, knowledge of operating systems, hardware, and networking basics, typically supported by a relevant IT degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and basic scripting or command-line utilities is often required. Excellent communication, patience, and problem-solving abilities are crucial soft skills for effectively assisting users. These skills ensure timely and accurate resolution of technical issues, leading to higher user satisfaction and smooth business operations.

What is the difference between Desktop Help Desk Support vs Technical Support Specialist?

AspectDesktop Help Desk SupportTechnical Support Specialist
CertificationsCompTIA A+, HDI Support CenterCompTIA A+, Network+, Cisco certifications
Work EnvironmentHelp desks, corporate offices, remote supportCall centers, technical service centers, remote support
Industry UsageIT departments, small to large businessesIT service providers, tech companies, enterprise support

Desktop Help Desk Support primarily focuses on assisting users with hardware, software, and basic network issues within an organization. Technical Support Specialists often handle more complex technical problems, including network and system troubleshooting. While both roles require similar certifications and work environments, Technical Support Specialists typically deal with more advanced technical issues, making their role more specialized.

What is Desktop Help Desk Support?

Desktop Help Desk Support refers to professionals who provide technical assistance and troubleshooting for computer systems, software, and hardware, primarily for employees within an organization. They handle tasks such as resolving user issues, setting up equipment, installing software, and maintaining network connectivity. Their goal is to ensure that users experience minimal downtime and that IT resources are used effectively. These professionals may offer support in person, over the phone, or through remote access tools.

What are some common challenges faced by Desktop Help Desk Support professionals, and how can they be addressed?

Desktop Help Desk Support professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and assisting users with varying levels of technical knowledge. To address these challenges, it's important to prioritize tasks effectively, use clear communication, and stay updated on the latest technology and troubleshooting techniques. Building strong relationships with team members and leveraging knowledge bases or documentation can also help resolve issues more efficiently.
More about Desktop Help Desk Support jobs
What cities are hiring for Desktop Help Desk Support jobs? Cities with the most Desktop Help Desk Support job openings:
What states have the most Desktop Help Desk Support jobs? States with the most job openings for Desktop Help Desk Support jobs include:
What job categories do people searching Desktop Help Desk Support jobs look for? The top searched job categories for Desktop Help Desk Support jobs are:
Desktop Help Desk Support jobs near you
Infographic showing various Desktop Help Desk Support job openings in the United States as of June 2026, with employment types broken down into 100% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,766 per year, or $23 per hour.
Help Desk Support Specialist

Help Desk Support Specialist

West Advanced Technologies (WATI)

Elk Grove, CA • On-site

Full-time

Posted 14 days ago

Job description

Help Desk Support Specialist
Elk Grove, CA / Sacramento, CA
12+ months
Experience required:
Basic networking concepts, (such as DHCP, DNS, printer queues, VPN)
Basic knowledge of Active Directory
Knowledge and experience with installation and administration of desktop, laptop, and mobile end user
devices.
Knowledge of desktop and network security (such as encryption, VPN)
Ability to understand and make changes to group policies, login scripts
Basic PC BIOS setup
Imaging techniques using Ghost or other like products
Operating system installation and configuration
Desktop application installation
Asset and inventory tracking skills
The following certifications may be required:
A+ certification
Microsoft Certified Systems Engineer (M.C.S.E.)
Microsoft Certified System Administrator (MCSA)
Microsoft Certified Professional (MCP) in Windows 7 and Windows 10
Microsoft Certified Desktop Support Technician (MSDST)
Regards
Naresh Damagalla
West Advanced Technologies, Inc
E: naresh.d@wati.com D: 279-666-5838
Serving government agencies for 22 Years
www.wati.com

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