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Desktop Help Desk Support Jobs (NOW HIRING)

Kforce Inc

Help Desk Support

San Antonio, TX · On-site

Set up, configure, deploy, and maintain desktops, laptops, peripherals, and mobile devices * Create ... help desk, service desk, desktop support, or technical support environment * Experience with ...

Fennemore Craig

Help Desk Support

Seattle, WA · On-site

$70K - $85K/yr

Help Desk Support - Seattle, WA / Boise, ID Salary : $70,000-$85,000/yr., depending on location of candidate Total Rewards: * Competitive Base Salary + Annual Merit Increases * On-the-Spot Monthly ...

MV Transportation

Help Desk Support

Kent, WA · On-site

$37.80 - $40.95/hr

Responsibilities MV Transportation is seeking a SEATTLE-Help Desk Support . This individual shall ... This includes, but not limited to, desktop repair, desktop imaging, desktop security related ...

MV Transportation

Help Desk Support

Kent, WA · On-site

$37.80 - $40.95/hr

MV Transportation is seeking a SEATTLE-Help Desk Support . This individual shall be a self-starter ... This includes, but not limited to, desktop repair, desktop imaging, desktop security related ...

Prescient Edge

Help Desk Support Engineer

Doral, FL · On-site

Experience with IT help desk ticketing systems, remote desktop support, and incident response is required. Education: * An Associate's degree in Information Technology, Computer Science, or a related ...

Ampcus Inc

Help Desktop Support

$22.50 - $26.25/hr

We are in search of a highly motivated candidate to join our talented Team as Help Desktop Support ... Responsibilities : • Provides project coordination and help desk support to volunteers on ...

Essnova Solutions, Inc.

Help Desk Support

Washington, DC · On-site

$23.25 - $31.75/hr

The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...

Essnova Solutions, Inc.

Help Desk Support

Washington, DC · On-site

$23.25 - $31.75/hr

The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...

SourcePro Search, LLC

Help Desk Support

Newark, NJ · On-site

$21.50 - $29.25/hr

Required : • Basic level of familiarity with Windows technologies and virtual desktops • ... support and customer service • Providing technical assistance via e-mail, phone, help desk ...

US IT Solutions Inc

Help Desk Support

Denver, CO · On-site

$21 - $28.75/hr

Help Desk Support * Location: Denver, CO Short Description: Seeking a Helpdesk Analyst who will be responsible for assisting in the day-to-day activities surrounding break-fix activities.

Infojini Inc

Help Desk Support

Lakewood, CO · On-site

$20 - $27/hr

Installs, maintains and supports computer software on desktop computers following defined ... Share information and ideas, communicate constructively about issues and problems, and help to ...

Essnova Solutions, Inc.

Help Desk Support

Washington, DC · On-site

$23.25 - $31.75/hr

The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...

Integrated Resources INC

Help desk Support

Secaucus, NJ · On-site

$20.75 - $28.50/hr

Solid understanding of Windows Operating Systems (Win 7, etc.) At least 3 years on related Service Desk (Level 1) Support (not call center) and 2 years Desktop support experience. This should include ...

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Desktop Help Desk Support information

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How much do desktop help desk support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for desktop help desk support in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What is desktop help desk support?

Desktop Help Desk Support refers to professionals who provide technical assistance and troubleshooting for computer systems, software, and hardware, primarily for employees within an organization. They handle tasks such as resolving user issues, setting up equipment, installing software, and maintaining network connectivity. Their goal is to ensure that users experience minimal downtime and that IT resources are used effectively. These professionals may offer support in person, over the phone, or through remote access tools.

What are the key skills and qualifications needed to thrive as a desktop help desk support?

To thrive as a Desktop Help Desk Support, you need strong troubleshooting skills, knowledge of operating systems, hardware, and networking basics, typically supported by a relevant IT degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and basic scripting or command-line utilities is often required. Excellent communication, patience, and problem-solving abilities are crucial soft skills for effectively assisting users. These skills ensure timely and accurate resolution of technical issues, leading to higher user satisfaction and smooth business operations.

What are some common challenges faced by desktop help desk support professionals, and how can they be addressed?

Desktop Help Desk Support professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and assisting users with varying levels of technical knowledge. To address these challenges, it's important to prioritize tasks effectively, use clear communication, and stay updated on the latest technology and troubleshooting techniques. Building strong relationships with team members and leveraging knowledge bases or documentation can also help resolve issues more efficiently.

What is the difference between Desktop Help Desk Support vs Technical Support Specialist?

AspectDesktop Help Desk SupportTechnical Support Specialist
CertificationsCompTIA A+, HDI Support CenterCompTIA A+, Network+, Cisco certifications
Work EnvironmentHelp desks, corporate offices, remote supportCall centers, technical service centers, remote support
Industry UsageIT departments, small to large businessesIT service providers, tech companies, enterprise support

Desktop Help Desk Support primarily focuses on assisting users with hardware, software, and basic network issues within an organization. Technical Support Specialists often handle more complex technical problems, including network and system troubleshooting. While both roles require similar certifications and work environments, Technical Support Specialists typically deal with more advanced technical issues, making their role more specialized.

How much does a desktop help desk support technician make in the US?

The average salary for a desktop help desk support technician in the US is around $45,000 to $55,000 per year, depending on experience, location, and certifications. Entry-level positions typically start lower, while experienced technicians with certifications like CompTIA A+ or Microsoft Certified can earn higher wages. Many roles also offer benefits such as health insurance and opportunities for advancement.

Is desktop help desk support a good entry-level job?

Desktop help desk support is often considered a suitable entry-level position in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It typically requires basic knowledge of operating systems, networking, and common software tools, making it accessible for those starting their IT careers.
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For Desktop Help Desk Support jobs, the most frequently searched job titles are:

Desktop Help Desk Support jobs near you
Infographic showing various Desktop Help Desk Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.

Desktop Support Engineer

Frisco, TX • On-site

HAN IT Staffing Inc.
Recruiting and Staffing Services • 11 - 50 employees
Learn more about HAN IT Staffing Inc.external

Other

Posted 5 days ago

Job description

Role: Desktop Support Engineer
Job type: C2C/W2/1099
Location: Frisco, TX
Note: No (all visa workable)
Must have skills: 3–5 years of desktop, help desk, or IT support experience
Experience working in a ticket-driven support environment
Organized, detail-oriented, and reliable
• Windows and macOS operating systems
• Mobile devices (iOS and Android)
• Basic network connectivity troubleshooting
• Client patching and security controls
• Microsoft 365 applications

Han Staffing logo

About Han Staffing

Sourced by ZipRecruiter

HAN Staffing was born in 2012, out of the real world experience of individuals who worked in the trenches of the Recruitment Industry. Individuals who have staffed at some of the biggest names in Finance, Retail, Hospitality, Healthcare, Financial and Business Consulting as well as small Businesses. In the last five years, we have witnessed 200% growth and an always increasing roster of Satisfied Clients, thanks to our never say die Recruiting attitude. We are the only Staffing Company who stay by your side until the very end, with a leadership team that is available 24/7. Our goal is to work as a trusted adviser and partner to your business, adding value to your Recruitment efforts. Whether you are a large Corporation or a Small Business trying to find the perfect talent, we serve you with passion and perseverance to meet your needs with excellence.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Iselin, NJ, US

Year founded

2012

Social media

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