ZipRecruiter

Log In

1

Desktop Support Technician I Jobs (NOW HIRING)

Prosum Inc.

Desktop Support Technician I

Los Angeles, CA · On-site

$24 - $28/hr

Desktop Support Technician I Pay Range: $24-$28 per hour Position Summary The Desktop Support Technician I provides technical support to end users and is responsible for diagnosing, troubleshooting ...

AA2IT

Desktop Support Technician I

Bothell, WA · On-site

$23 - $29.25/hr

AA2IT is a company providing IT support services, and they are seeking a Desktop Support Technician I. The primary responsibilities include troubleshooting Dell laptops and desktops, working directly ...

AA2IT

Desktop Support Technician I

Minneapolis, MN · On-site

$21.25 - $27/hr

AA2IT is seeking a Desktop Support Technician I to assist customers with general inquiries and support-related tasks. The primary responsibilities include managing phone communications, handling ...

Useready Technology

Desktop Support Technician

Boston, MA · On-site

$22 - $28/hr

Job Title: Desktop Support Technician L2 Location: Boston, MA Duration: 12+ months contract Note: L2 Desktop Support Technician who has prior experience in desktop support, including troubleshooting ...

New

Useready Technology

Desktop Support Technician

Boston, MA · On-site

$20 - $23/hr

Job Title: Desktop Support Technician L2 Location: Boston, MA Duration: 12+ months contract Note: L2 Desktop Support Technician who has prior experience in desktop support, including troubleshooting ...

New

Quantam

Desktop Support Technician

Frankfort, KY · On-site

$17.50 - $22.25/hr

We are currently seeking a Desktop Support Technician. We're seeking a knowledgeable Desktop Support Technician with a high aptitude for customer service. Candidate will work on installation ...

Empower AI Inc.

Desktop Support Technician I

Washington, DC · On-site

$23 - $29.25/hr

I. Jobs. This designation reflects the company's commitment to hiring and supporting active-duty ... Responsibilities SUMMARY DIGIT is seeking a Deskside Support Technician to provide technical ...

Empower AI Inc.

Desktop Support Technician I

Chicago, IL · On-site

$21 - $26.50/hr

I. Jobs. This designation reflects the company's commitment to hiring and supporting active-duty ... Responsibilities SUMMARY DIGIT is seeking a Deskside Support Technician to provide technical ...

Empower AI Inc.

Desktop Support Technician I

Chicago, IL · On-site

$21 - $26.50/hr

I. Jobs. This designation reflects the company's commitment to hiring and supporting active-duty ... Responsibilities SUMMARY DIGIT is seeking a Deskside Support Technician to provide technical ...

next page

Showing results 1-20

All JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsDesktop Support Technician I Jobs

Desktop Support Technician I information

See salary details

$13

$22

$32

How much do desktop support technician i jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for desktop support technician i in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Technician I vs Help Desk Technician?

AspectDesktop Support Technician IHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+, ITIL Foundation (sometimes preferred)
Work EnvironmentOn-site, hands-on hardware and software supportRemote or on-site, primarily troubleshooting via phone or remote tools
Employer UsageIT departments in various industries, corporate, educationHelp desks, IT support centers, customer service roles

The main difference is that Desktop Support Technician I typically involves direct hardware and software support on-site, while Help Desk Technicians often handle remote troubleshooting and customer inquiries. Both roles require similar certifications and are used across many industries, but their daily tasks and work environments differ slightly.

What cities are hiring for Desktop Support Technician I jobs?

Cities with the most Desktop Support Technician I job openings:

What states have the most Desktop Support Technician I jobs?

States with the most job openings for Desktop Support Technician I jobs include:

What are popular job titles related to Desktop Support Technician I jobs?

For Desktop Support Technician I jobs, the most frequently searched job titles are:

Infographic showing various Desktop Support Technician I job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.

Desktop Support Technician I

Los Angeles, CA • On-site

Prosum Inc.
Recruiting and Staffing Services • 201 - 500 employees
Learn more about Prosum Inc.external

$24 - $28/hr

Contractor

Posted 26 days ago

Job description

Job Description
Desktop Support Technician I
Pay Range: $24-$28 per hour
Position Summary
The Desktop Support Technician I provides technical support to end users and is responsible for diagnosing, troubleshooting, maintaining, and repairing desktop hardware, software, peripherals, and related technology.
This role supports users both onsite and remotely and assists with workstation deployments, equipment moves, network connectivity, printer installation, and other IT support activities. The ideal candidate has strong customer service skills, a practical approach to troubleshooting, and the ability to work effectively in a fast-paced enterprise environment.
Key Responsibilities
  • Provide technical support and troubleshooting assistance to end users for desktop hardware, software, peripherals, and other technology-related issues.
  • Image and deploy PCs, laptops, and Macs using enterprise management and imaging tools such as SCCM and Casper.
  • Analyze, maintain, troubleshoot, and repair desktop and laptop hardware, software, and peripherals.
  • Install and configure printers and other workstation peripherals.
  • Activate network ports and perform desktop patching in telecommunications/IDF areas.
  • Provide support to remote users and remote locations, including assistance with departmental and user moves.
  • Assist with the installation, repair, and maintenance of workstations across multiple locations.
  • Diagnose and escalate technical issues when appropriate to ensure timely resolution.
  • Communicate customer service issues and technical concerns to management as needed.
  • Identify opportunities to improve IT support processes and recommend solutions to the Client Services team.
  • Prepare defective hardware and parts for shipment to manufacturers.
  • Maintain records and inventory of spare equipment and replacement parts.
  • Participate in vendor training and technical workshops to maintain proficiency with workstation and peripheral equipment.
  • Participate in an on-call support rotation as required.
  • Perform other duties as assigned.
Required QualificationsEducation
  • High school diploma or equivalent required.
  • Associate's degree in Information Technology, Computer Science, or a related field preferred.
Experience
  • At least 6 months of IT experience, with up to 2 years of experience preferred.
  • Previous desktop support experience preferred.
  • Familiarity with enterprise IT environments and end-user support.
Technical Exposure
Experience with or exposure to the following is preferred:
  • SCCM
  • Casper
  • Cerner or similar enterprise healthcare applications
  • FootPrints or similar IT service management/ticketing systems
  • Kronos or similar workforce management systems
  • Desktop and laptop hardware troubleshooting
  • Printer and peripheral installation
  • Network connectivity and basic network troubleshooting
Skills and Competencies
  • Strong troubleshooting and problem-solving abilities.
  • Excellent customer service and communication skills.
  • Ability to prioritize and manage multiple support requests.
  • Ability to work independently as well as collaboratively with an IT support team.
  • Strong attention to detail and documentation skills.
  • Ability to communicate technical information clearly to non-technical users.
  • Willingness to learn new technologies and participate in ongoing training.
  • Ability to work across multiple locations and respond to onsite and remote support needs.
  • Ability to participate in on-call support as required.
Work Environment
This position may require working across multiple office, clinical, or operational locations and providing support to both onsite and remote users. The role may involve handling computer equipment, traveling between work areas, and responding to urgent technical support needs.
Please view our Privacy Policy.

Apply