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Desktop Associate Jobs in Pennsylvania (NOW HIRING)

ConfigUSA

Deskside Technician

Penn, PA · On-site

$18 - $23/hr

Support Desktop Teams applications and mobile device configurations. Resolve incident and service ... Minimum Education - High School Diploma Preferred - Associate / Bachelor's in IT Depending upon TCS ...

FOREVER INC

Client Care Associate

Pittsburgh, PA · On-site +1

$17/hr

Client Care Associate Location: Open to Remote or Hybrid Department: Client Care Reports To ... Troubleshoot software and service issues across web, mobile, and desktop applications * Accurately ...

CROSSMARK1

Retail Data Collection Associate - PT

Camp Hill, PA · On-site

$15 - $17.25/hr

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... MUST HAVE DAILY ACCESS TO DESKTOP/LAPTOP WITH INTERNET ACCESS IN YOUR HOME! Additional Information ...

CROSSMARK1

Retail Data Collection Associate - PT

Camp Hill, PA · On-site

$15 - $17.25/hr

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... MUST HAVE DAILY ACCESS TO DESKTOP/LAPTOP WITH INTERNET ACCESS IN YOUR HOME! Additional Information ...

CROSSMARK1

Retail Data Collection Associate - PT

Camp Hill, PA · On-site

$15 - $17.25/hr

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... MUST HAVE DAILY ACCESS TO DESKTOP/LAPTOP WITH INTERNET ACCESS IN YOUR HOME! Additional Information ...

CROSSMARK1

Retail Data Collection Associate - PT

Camp Hill, PA · On-site

$15 - $17.25/hr

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... MUST HAVE DAILY ACCESS TO DESKTOP/LAPTOP WITH INTERNET ACCESS IN YOUR HOME! Additional Information ...

CROSSMARK1

Retail Data Collection Associate - PT

Camp Hill, PA · On-site

$15 - $17.25/hr

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... MUST HAVE DAILY ACCESS TO DESKTOP/LAPTOP WITH INTERNET ACCESS IN YOUR HOME! Additional Information ...

CROSSMARK1

Retail Data Collection Associate - PT

Camp Hill, PA · On-site

$15 - $17.25/hr

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... MUST HAVE DAILY ACCESS TO DESKTOP/LAPTOP WITH INTERNET ACCESS IN YOUR HOME! Additional Information ...

CROSSMARK1

Retail Data Collection Associate - PT

Camp Hill, PA · On-site

$15 - $17.25/hr

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... MUST HAVE DAILY ACCESS TO DESKTOP/LAPTOP WITH INTERNET ACCESS IN YOUR HOME! Additional Information ...

CROSSMARK1

Retail Data Collection Associate - PT

Camp Hill, PA · On-site

$15 - $17.25/hr

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... MUST HAVE DAILY ACCESS TO DESKTOP/LAPTOP WITH INTERNET ACCESS IN YOUR HOME! Additional Information ...

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Desktop Associate information

What are the key skills and qualifications needed to thrive as a Desktop Associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are some common challenges faced by Desktop Associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What are Desktop Associates?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.
What are the most commonly searched types of Desktop jobs in Pennsylvania? The most popular types of Desktop jobs in Pennsylvania are:
What are popular job titles related to Desktop Associate jobs in Pennsylvania? For Desktop Associate jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Desktop Associate jobs in Pennsylvania look for? The top searched job categories for Desktop Associate jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Desktop Associate jobs? Cities in Pennsylvania with the most Desktop Associate job openings:
Desktop Associate jobs near you
Infographic showing various Desktop Associate job openings in Pennsylvania as of May 2026, with employment types broken down into 2% As Needed, 4% Full Time, 90% Part Time, 2% Contract, and 2% Nights. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Associate, PC Consultant Williamsport

UPMC Senior Communities

Williamsport, PA • On-site

$23.24 - $34.18/hr

Full-time

Posted 9 days ago

Job description

UPMC Williamsport is hiring an Associate, PC Consultant for the team. You will have on call rotations with the team and travel to various sites as needed for the team. Under the direction of management and more senior members of the team, the PC Consultant Associate will provide day to day support for the UPMC community end user computing devices. This support could include hardware, application, and data communications troubleshooting.
Responsibilities:
  • Actively participate in technical mentorship by intermediate and senior level team members. Provide service to ISD client community, patients, families and visitors, while protecting the integrity and confidentiality of all data and information through physical and electronic measures. Assist with relocating standard desktop computers and devices within the UPMC end user community, as directed by the Manager of User Support, the PC Support Supervisor, and/or Senior PC Support Consultants. Provide second level support for problem requests escalated by the ISD Help Desk and coordinates with UPMC personnel and vendors to resolve issues. Report back to the ISD Help Desk and end user, regarding problem status until resolved. Document request status and resolution activities, as directed. Follow procedures for documentation of PC Support services to the UPMC end user community. Update all project management and time tracking tools accordingly. Ability to manage time, tickets, and workload under the direction of leadership.
  • Demonstrates appropriate, clear, concise, and effective written and oral communications. Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects. Successfully completes projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with team and offers feedback, where appropriate, to complete individual and group efforts. Shows the ability to adjust and be flexible to change by adapting approach when necessary. Responsible for continuous self-study, trainings, partnering with more senior members of team, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends. Seeks feedback from senior team members for development and effectively incorporates feedback into work and behaviors.*Performs in accordance with system-wide competencies/behaviors.*Performs other duties as assigned.

Qualifications:
  • Familiarity with desktop support and desktop support practices through education or practical experience.
  • Must be willing and able to report for work at various UPMC facilities. Ability to perform basic/standard IT procedures and protocols. Rely on buddy system/coach to demonstrate applied skills and to guide non-routine actions.
  • Ability to lift 50 pounds and walk up and down hills, to reach the various end user sites at UPMC. Additionally, this position may be required to maintain a stand by status as part of a rotation within the team.
  • This requires 24 hours per day, 7 days per week availability during the stand by period. The frequency varies based upon the number of colleagues in the rotation.
    Licensure, Certifications, and Clearances:
    UPMC is an Equal Opportunity Employer/Disability/Veteran

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