IT Operations
Hazleton, PA · On-site
... desktop support * Communication Skills * PC Deployment Nice To Have Cable installation, cable ... Aids and train lower-level associates. Problems typically are not routine and require analysis to ...
IT Operations
Hazleton, PA · On-site
... desktop support * Communication Skills * PC Deployment Nice To Have Cable installation, cable ... Aids and train lower-level associates. Problems typically are not routine and require analysis to ...
... desktop and mobile devices. Will be responsible for working closely with multiple entities and ... completed degrees (Associate Degree = 2 years; Bachelor's Degree = 4 Years) (Required ...
... desktop and mobile devices. Will be responsible for working closely with multiple entities and ... completed degrees (Associate Degree = 2 years; Bachelor's Degree = 4 Years) (Required ...
Desktop Associate information
See Shamokin, PA salary details
$15.07 - $16.44
1% of jobs
$16.44 - $17.81
1% of jobs
$17.81 - $19.18
8% of jobs
$20.17 is the 25th percentile. Wages below this are outliers.
$19.18 - $20.55
20% of jobs
The median wage is $21.81 / hr.
$20.55 - $21.92
21% of jobs
$21.92 - $23.29
23% of jobs
$23.31 is the 75th percentile. Wages above this are outliers.
$23.29 - $24.66
17% of jobs
$24.66 - $26.03
3% of jobs
$26.03 - $27.40
1% of jobs
$27.40 - $28.76
2% of jobs
$28.76 - $30.13
2% of jobs
$15
$22
$30
How much do desktop associate jobs pay per hour?
As of May 28, 2026, the average hourly pay for desktop associate in Shamokin, PA is $22.33, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $23.51 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Desktop Associate, and why are they important?
To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.
What are some common challenges faced by Desktop Associates, and how can they be addressed?
Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.
What are Desktop Associates?
Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.
What cities near Shamokin, PA are hiring for Desktop Associate jobs? Cities near Shamokin, PA with the most Desktop Associate job openings:
Other
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Job description
Title: IT Operations
Pennsylvania 18202 United States, Onsite 50%
Must Have
Nice To Have
Cable installation, cable termination
Position Summary: Provides support to the organization's internal users of computer applications and hardware (e.g., PCs, servers, mainframes); answers questions regarding system procedures, online transactions, systems status and downtime procedures, and is typically located within a call center; collaborates with network services, software systems engineering and/or application development in order to restore service and/or identify problems; maintains a troubleshooting tracking log ensuring timely resolution of problems. This is full time onsite position during business hours currently and is subject to change at management discretion.
What you bring to the role: Seasoned individual contributor. Works under limited supervision for routine situations. Aids and train lower-level associates. Problems typically are not routine and require analysis to understand. Makes minor adjustments to working methods. Explains practices, procedures, and policies to reach agreement with others outside of the job area. Provides administrative or technical support at a senior level. Proficient in the various competencies relevant to their job. May act as a lead or mentor to administrative support personnel. Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations. Plus, the ability to lift a minimum of 50 lbs. Generally works independently within established procedures associated with the specific job function. Normally receives little instruction on daily work. Determines methods and procedures on new assignments. Ability to work at heights up to 30 feet on scissor lift.
Qualifications:
Two-year college degree or equivalent experience and minimum 2-year experience in functional area. OR High School Diploma or equivalent and 3 years functional experience. Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.
*This is not a complete listing of the job duties. It is a representation of the things you will be doing, and you may not perform all these duties.
Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.
Pennsylvania 18202 United States, Onsite 50%
Must Have
- basic troubleshooting
- desktop support
- Communication Skills
- PC Deployment
Nice To Have
Cable installation, cable termination
Position Summary: Provides support to the organization's internal users of computer applications and hardware (e.g., PCs, servers, mainframes); answers questions regarding system procedures, online transactions, systems status and downtime procedures, and is typically located within a call center; collaborates with network services, software systems engineering and/or application development in order to restore service and/or identify problems; maintains a troubleshooting tracking log ensuring timely resolution of problems. This is full time onsite position during business hours currently and is subject to change at management discretion.
What you bring to the role: Seasoned individual contributor. Works under limited supervision for routine situations. Aids and train lower-level associates. Problems typically are not routine and require analysis to understand. Makes minor adjustments to working methods. Explains practices, procedures, and policies to reach agreement with others outside of the job area. Provides administrative or technical support at a senior level. Proficient in the various competencies relevant to their job. May act as a lead or mentor to administrative support personnel. Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations. Plus, the ability to lift a minimum of 50 lbs. Generally works independently within established procedures associated with the specific job function. Normally receives little instruction on daily work. Determines methods and procedures on new assignments. Ability to work at heights up to 30 feet on scissor lift.
Qualifications:
Two-year college degree or equivalent experience and minimum 2-year experience in functional area. OR High School Diploma or equivalent and 3 years functional experience. Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.
*This is not a complete listing of the job duties. It is a representation of the things you will be doing, and you may not perform all these duties.
Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.
About Apex Informatics
Sourced by ZipRecruiter
Industry
It services
Company size
1 - 10 Employees
Headquarters location
Omaha, NE, US
Year founded
2014