Develops desktop strategies and configuration alternatives to best meet customer needs ... Associate degree in technically related field preferred. * Experience providing computer and ...
New
Develops desktop strategies and configuration alternatives to best meet customer needs ... Associate degree in technically related field preferred. * Experience providing computer and ...
New
Proven technical expertise in desktop, network, server and peripheral device maintenance ... Bachelors or Associates degree in technology related field (Highly desirable) or equivalent ...
New
Proven technical expertise in desktop, network, server and peripheral device maintenance ... Bachelors or Associates degree in technology related field (Highly desirable) or equivalent ...
New
Assistant Manager
Erie, PA · On-site
$1.6K/wk
... all associates being monitored, and state and federal training being taken and being followed ... Desktop Computers/Laptop Computer and Tablets Required Education and Experience * High School ...
Assistant Manager
Erie, PA · On-site
$1.6K/wk
... all associates being monitored, and state and federal training being taken and being followed ... Desktop Computers/Laptop Computer and Tablets Required Education and Experience * High School ...
Assistant Manager
Erie, PA · On-site
$3.3K/wk
... all associates being monitored, and state and federal training being taken and being followed ... Desktop Computers/Laptop Computer and Tablets Required Education and Experience * High School ...
Assistant Manager
Erie, PA · On-site
$3.3K/wk
... all associates being monitored, and state and federal training being taken and being followed ... Desktop Computers/Laptop Computer and Tablets Required Education and Experience * High School ...
Assistant Manager
Erie, PA · On-site
$1.6K/wk
... all associates being monitored, and state and federal training being taken and being followed ... Desktop Computers/Laptop Computer and Tablets Required Education and Experience * High School ...
Assistant Manager
Erie, PA · On-site
$1.6K/wk
... all associates being monitored, and state and federal training being taken and being followed ... Desktop Computers/Laptop Computer and Tablets Required Education and Experience * High School ...
Store Manager
Girard, PA · On-site
... all associates being monitored, and state and federal training being taken and being followed ... Desktop Computers/Laptop Computer and Tablets Required Education and Experience * High School ...
Store Manager
Girard, PA · On-site
... all associates being monitored, and state and federal training being taken and being followed ... Desktop Computers/Laptop Computer and Tablets Required Education and Experience * High School ...
... all associates being monitored, and state and federal training being taken and being followed ... Desktop Computers/Laptop Computer and Tablets Required Education and Experience * High School ...
... all associates being monitored, and state and federal training being taken and being followed ... Desktop Computers/Laptop Computer and Tablets Required Education and Experience * High School ...
Desktop Associate information
See Erie, PA salary details
$15.37 - $16.77
1% of jobs
$16.77 - $18.17
1% of jobs
$18.17 - $19.56
8% of jobs
$20.57 is the 25th percentile. Wages below this are outliers.
$19.56 - $20.96
20% of jobs
The median wage is $22.25 / hr.
$20.96 - $22.36
21% of jobs
$22.36 - $23.76
23% of jobs
$23.78 is the 75th percentile. Wages above this are outliers.
$23.76 - $25.15
17% of jobs
$25.15 - $26.55
3% of jobs
$26.55 - $27.95
1% of jobs
$27.95 - $29.34
2% of jobs
$29.34 - $30.74
2% of jobs
$15
$22
$30
How much do desktop associate jobs pay per hour?
As of Jul 31, 2026, the average hourly pay for desktop associate in Erie, PA is $22.78, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $23.99 per hour, depending on experience, location, and employer.
What is the highest paying desk job?
For a Desktop Associate, the highest paying desk jobs typically include roles such as IT Manager, Network Administrator, or Systems Analyst, which require technical skills, certifications, and experience. These positions often offer higher salaries due to increased responsibilities and specialized knowledge in managing computer systems and networks.
What is a desktop support associate?
A desktop support associate is a professional who provides technical assistance for computer hardware, software, and network issues in an organization. They troubleshoot problems, install and configure systems, and may use tools like remote support software to resolve user issues efficiently.
What are the key skills and qualifications needed to thrive as a Desktop Associate, and why are they important?
To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.
What are Desktop Associates?
Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.
What jobs pay 4000 a week without a degree?
For a Desktop Associate, earning $4,000 a week without a degree is uncommon, as this role typically offers lower wages. High weekly earnings at this level are more often found in specialized fields such as sales, real estate, or skilled trades that may require certifications or experience rather than formal degrees. These roles often involve commission, bonuses, or performance-based pay structures.
What are some common challenges faced by Desktop Associates, and how can they be addressed?
Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.
What jobs pay 500,000 a year in the US?
While most desktop associate roles do not pay $500,000 annually, high-level executive positions in technology companies, such as Chief Technology Officers or senior IT executives, can reach or exceed this income level, especially with bonuses and stock options. These roles typically require extensive experience, advanced skills, and leadership responsibilities in large organizations.
What are the most commonly searched types of Desktop jobs in Erie, PA? The most popular types of Desktop jobs in Erie, PA are:
What cities near Erie, PA are hiring for Desktop Associate jobs? Cities near Erie, PA with the most Desktop Associate job openings:
Job description
Who we are:
We are Questeq and we stand for quality. Our technology teams possess the tools to make a real impact. Working with schools is our niche, making positive cultural changes towards digital transformation is our mission. We bridge the gap between technology and curriculum, which drives innovation in the classroom. Imagine what a school can accomplish where every student has the latest technology and is provided the means for total utilization. That is Questeq.
What you will be doing:The Information Technology Specialist (On-Site) will join the talented team at the Penncrest School District. You will provide support to our customers to ensure effective problem identification and resolution of software and hardware tools which include both desktop and laptop computers, mobile devices and printers used throughout the educational institution.
Essential Functions:- New computer setup which includes imaging, software installation, hardware upgrades and troubleshooting. Applies desktop updates, and configuration modifications.
- Conducts problem identification and resolution with a focus on help desk ticket resolution.
- Develops desktop strategies and configuration alternatives to best meet customer needs.
- Architects, create, deploy and maintain standard workstation images for desktops and laptops.
- Architects and implements patch distribution management (desktop).
- Ensures workstation operation system has the latest security updates (Microsoft and non-Microsoft products), service packs, and manages BIOS & driver maintenance.
- Understanding Active Directory group policies and maintaining application groups.
- Proven experience in desktop methodologies and best practices.
- Ability to interact with customers on the telephone and in person.
- Provides ongoing hardware and software support for all technologies.
- Addresses help desk tickets efficiently and in a timely manner.
- Troubleshoots and resolves technology failures, documenting required changes.
- Responsible for managing multiple priorities including tickets, projects and other assigned tasks.
- Keeps current with technology trends and changes related to position.
- PC Security Administration/Update experience.
- Active Directory experience.
- Mobile device experience.
- Microsoft and IOS experience
- Associate degree in technically related field preferred.
- Experience providing computer and network support.
- Exceptional written and oral communication skills.
- Must possess extensive troubleshooting skills.
- Ability to work well in a demanding and fast-paced environment.
- Excellent interpersonal skills for both internal and external communications.
- Act 151: Child Abuse History Clearance
- Act 34: Pennsylvania State Criminal History Clearance
- Act 114: Federal Criminal History Clearance
- Act 168: Required Employment History Review
- Act 24: Arrest/Criminal Conviction Report
About Questeq
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Coraopolis, PA, US
Year founded
1983