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Desktop Intern Jobs in Pennsylvania (NOW HIRING)

Intern, Desktop Support

Pittsburgh, PA

$14 - $18.75/hr

Provide high level technical support for back-office desktops. Perform routine hardware and software upgrades. Receive professional training and mentoring that will lead to transferable work ...

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IT Endpoint Intern

University Park, PA · On-site

$14.75 - $19.50/hr

Assisting in end-user desktop customization and delivery * Assisting with equipment inventory and auditing * Technical writing * Assisting in the development of process and equipment documentation

$14.75 - $19.75/hr

Assisting in end-user desktop customization and delivery * Assisting with equipment inventory and auditing * Technical writing * Assisting in the development of process and equipment documentation

Intern, Service Desk

Pittsburgh, PA · Hybrid

$14 - $18.75/hr

Provide support to all Dollar Bank branches and departmental back offices related to but not limited to telephones, desktop devices, laptops, ATMs, video conferencing, and connectivity issues ...

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Desktop Intern information

What are the key skills and qualifications needed to thrive as a Desktop Intern, and why are they important?

To thrive as a Desktop Intern, you need a basic understanding of computer hardware, operating systems (like Windows or macOS), and troubleshooting principles, often supported by coursework in IT or computer science. Familiarity with remote desktop tools, ticketing systems, and basic networking concepts is typically expected. Strong problem-solving skills, attention to detail, and the ability to communicate clearly with end-users set outstanding interns apart. These skills and qualities are vital for efficiently resolving technical issues and supporting seamless business operations.

What types of projects or tasks can a Desktop Intern expect to work on during their internship?

As a Desktop Intern, you will typically assist with troubleshooting hardware and software issues, setting up workstations, and maintaining computer systems within an organization. You'll often collaborate with IT support teams to resolve user problems, perform software installations, and help with system upgrades or migrations. This hands-on experience is valuable for building technical troubleshooting skills and gaining exposure to real-world IT environments, while also learning how to communicate effectively with end users and team members.

What is a Desktop Intern?

A Desktop Intern is an entry-level position, often held by students or recent graduates, that assists IT teams with maintaining, troubleshooting, and supporting desktop computers and related hardware in an organization. Their duties typically include installing software, setting up new workstations, resolving technical issues, and providing basic user support. This role provides hands-on experience in IT support and helps interns develop practical skills for a career in information technology.

What is the difference between Desktop Intern vs Desktop Support Technician?

AspectDesktop InternDesktop Support Technician
Required CredentialsTypically pursuing or recent graduate, some technical courseworkHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentInternship setting, supervised, learning-focusedFull-time or part-time support role, troubleshooting in office or remote environments
Employer & Industry UsageInternships in IT departments, tech companies, or organizationsIT support teams across various industries, including corporate, education, and healthcare

The main difference is that a Desktop Intern is typically a student or recent graduate gaining hands-on experience, while a Desktop Support Technician is a more experienced role responsible for ongoing technical support and troubleshooting. Interns focus on learning, whereas technicians handle day-to-day support tasks.

What are the most commonly searched types of Desktop jobs in Pennsylvania? The most popular types of Desktop jobs in Pennsylvania are:
What job categories do people searching Desktop Intern jobs in Pennsylvania look for? The top searched job categories for Desktop Intern jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Desktop Intern jobs? Cities in Pennsylvania with the most Desktop Intern job openings:
Infographic showing various Desktop Intern job openings in Pennsylvania as of May 2026, with employment types broken down into 50% Internship, and 50% Part Time. Highlights an 100% In-person job distribution.

$14 - $18.75/hr

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Job description

This is a year-round internship where you may be scheduled to work 20 - 25 hours a week, Monday through Friday. This internship is designed to give you real life work experience as you will work alongside experienced IT professionals. This is an in-person position.
Qualifications:
Completion of 1 year of college/technical school with an IT related major.
Experience in PC repair strongly preferred.
A working knowledge of Ethernet and TCP/IP.
A strong commitment to customer service.
Occasional availability to work after hours and weekends.
Occasional overtime may be necessary to accomplish group goals.
Must be able to lift 20 pounds.
Principal Activities and Duties:
Install and configure PCs for use in the back office.
Assist with the installation of hardware in the back office.
First level technical support may include, but not be limited to: cloning workstations, racking hardware, and moving computer equipment.
Troubleshoot, diagnose, and resolve hardware and software problems.
Provide high level technical support for back-office desktops.
Perform routine hardware and software upgrades.
Receive professional training and mentoring that will lead to transferable work experience.
Work in a supportive, team-oriented environment.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions