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Desk Support Jobs in Minnesota (NOW HIRING)

TEKsystems

It Support Specialist

Eden Prairie, MN

$28 - $32/hr

Role Breakdown • 50% Help Desk / End User Support • 50% Systems Administration & Infrastructure Support Key Responsibilities • Provide Help Desk and desktop support • Troubleshoot hardware ...

Horwitz Inc

Front Desk Office Coordinator

New Hope, MN · On-site

$17 - $22/hr

Reception and Front Desk Support * * Greet visitors, clients, vendors, and employees in a professional, welcoming manner. * Answer and route incoming phone calls. * Receive, sort, and distribute ...

Horwitz

Front Desk Office Coordinator

Minneapolis, MN · On-site

Reception and Front Desk Support * * Greet visitors, clients, vendors, and employees in a professional, welcoming manner. * Answer and route incoming phone calls. * Receive, sort, and distribute ...

New

Horwitz Inc

Front Desk Office Coordinator

Minneapolis, MN · On-site

$17 - $22/hr

Horwitz Front Desk / Office Coordinator At Horwitz, we don't just offer jobs--we build careers. For ... This position is responsible for supporting daily office operations by creating a welcoming ...

New

Centrav Inc.

IT Support Specialist

Burnsville, MN · On-site

Centrav Inc. is currently seeking a qualified IT Support Specialist to be responsible for providing help desk support to end-users including support for hardware, software, telephone and other ...

Horwitz Inc

Front Desk Office Coordinator

New Hope, MN · On-site

$50K - $60K/yr

The Front Desk / Office Coordinator serves as the first point of contact for employees, visitors ... This position is responsible for supporting daily office operations by creating a welcoming ...

Horwitz

Front Desk Office Coordinator

New Hope, MN · On-site

$17.25 - $22.50/hr

The Front Desk / Office Coordinator serves as the first point of contact for employees, visitors ... This position is responsible for supporting daily office operations by creating a welcoming ...

New

TEKsystems

IT Support Specialist

Eden Prairie, MN

$28 - $32/hr

Top Skills' Details • Help Desk or IT Support experience • Microsoft 365 administration experience • Systems administration knowledge • Network troubleshooting/support experience • Strong ...

BCforward

Technical Support Specialist

Golden Valley, MN · On-site

$17 - $20/hr

Not looking for a help desk support person, need a Technical support person that deals with customers over the phone and through e-mail. *** Supporting the Thermostat group *** Need to have a ...

Robert Half

Receptionist

Saint Joseph, MN · On-site

$19 - $20/hr

We are looking for a personable and organized Receptionist to support daily front desk operations. This contract position is ideal for someone who enjoys creating a welcoming environment while ...

Spa Sweet

Massage Therapist

Minneapolis, MN · On-site

$50 - $150/hr

With front desk support to manage appointments and inquiries, you can focus on what you do best - providing exceptional massage therapy. Plus, gain access to a steady stream of new clients visiting ...

Spa Sweet

Massage Therapist

Minneapolis, MN · On-site

$50 - $150/hr

With front desk support to manage appointments and inquiries, you can focus on what you do best - providing exceptional massage therapy. Plus, gain access to a steady stream of new clients visiting ...

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Showing results 21-40

All JobsDesk Support JobsDesk Support Jobs in Minnesota

Desk Support information

See Minnesota salary details

$12

$22

$33

How much do desk support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for desk support in Minnesota is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a desk support specialist, and why are they important?

To thrive as a Desk Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and customer service, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are crucial for minimizing downtime, ensuring user satisfaction, and maintaining smooth IT operations.

What is a desk support?

Desk support jobs, often referred to as help desk or IT support roles, involve assisting users with technical issues related to hardware, software, and network systems. Desk support professionals troubleshoot problems, provide solutions, and guide users through technical processes, either in person, over the phone, or via email and chat. They are essential in ensuring that employees or customers can effectively use their technology and often escalate complex issues to higher-level IT staff. Strong communication and problem-solving skills are important in this role.

What are some common challenges faced by desk support professionals, and how can they be effectively managed?

Desk Support professionals often encounter challenges such as managing a high volume of requests, troubleshooting diverse technical issues, and communicating effectively with users of varying technical skills. Staying organized and prioritizing tasks is key to handling multiple tickets efficiently. Building strong communication skills helps in translating technical solutions into easy-to-understand language for end users. Ongoing learning about new technologies and company systems also ensures you can solve issues quickly and support colleagues effectively.

What is the difference between Desk Support vs Help Desk Technician?

AspectDesk SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOffice, on-siteHelp desk, remote or on-site
Primary ResponsibilitiesHardware setup, troubleshooting, user supportTechnical support, issue resolution, ticket management

Desk Support and Help Desk Technicians both provide technical assistance, but Desk Support typically focuses on hardware and on-site support, while Help Desk Technicians handle a broader range of issues, often remotely. Both roles require similar certifications and are essential in IT support teams, but their work environments and specific duties differ slightly.

What are popular job titles related to Desk Support jobs in Minnesota? For Desk Support jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Desk Support jobs in Minnesota look for? The top searched job categories for Desk Support jobs in Minnesota are:
Desk Support jobs near you
Infographic showing various Desk Support job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,162 per year, or $22.7 per hour.

IT Support Specialist

Christensen Group Inc

Eden Prairie, MN

$56K - $70K/hr

Full-time

Posted 27 days ago

Job description

Description

 We are growing our IT team and are looking for a contractor IT Support Specialist who is passionate about technology and enjoys helping people. This role will help support us in our 4 C's: Clients, Carriers, Community, and Coworkers and is ideal for someone who is friendly, approachable, and can build positive relationships while delivering exceptional technical support. 


This role is primarily in-office and combines Help Desk support with systems administration. Approximately 50% of the role focuses on providing technical support to employees, while the other 50% involves supporting our IT infrastructure, Microsoft 365 administration, network administration, device management, security, and IT projects. 


We're looking for a proactive problem solver who communicates effectively, enjoys working with people, and thrives in a collaborative environment. 


Essential Duties and Responsibilities 

End User Support (50%) 

  • Provide Help Desk support, resolving approximately 50% of daily technical support requests. 
  • Troubleshoot hardware, software, networking, Microsoft 365, and connectivity issues. 
  • Perform user onboarding and offboarding, including account creation, access management, and equipment provisioning. 
  • Image, deploy, and manage laptops and other IT hardware. 

Systems & Infrastructure 

  • Manage and maintain network infrastructure, servers, devices, and core IT systems. 
  • Administer support through the Microsoft 365 Admin center including, Entra ID, Intune Endpoint Manager, Exchange online, Azure AD, etc. 
  • Perform preventative maintenance and participate in infrastructure improvements and IT projects. 

Security & Documentation 

  • Respond to security incidents, implement remediation, and support cybersecurity initiatives. 
  • Create and maintain technical documentation, knowledge base articles, and standard operating procedures. 
  • Participate in a rotating on-call schedule to provide after-hours support when needed. 

Requirements

Qualifications  

  • Associate degree in Information Technology (or equivalent experience). 
  • 3+ years of IT support or systems administration experience. 
  • Strong troubleshooting, communication, and customer service skills. 
  • Self-motivated, collaborative, and eager to learn new technologies. 

Preferred Experience 

  • Networking fundamentals (DNS, DHCP, VLANs, routing) 
  • Microsoft 365, Exchange Online, Intune, Azure, and Entra ID 
  • Active Directory and Group Policy 
  • Wireless: Ruckus Firewall: WatchGuard Endpoint protection: Panda, Huntress Backup: Barracuda 

Preferred Certifications 

  • CompTIA A+, Network+, or Security+ 
  • Microsoft 365 Certified: Enterprise Administrator Expert 
  • Microsoft Certified: Azure Administrator Associate 
  • Microsoft Certified: Security Administrator Associate 

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