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Desk Manager Jobs in Alaska (NOW HIRING)

Front Desk Agent

Anchorage, AK · On-site

$14.50 - $18.50/hr

Homewood Suites is looking for a Front Desk agent who is the first point of contact. They're ... Manage online and phone reservations. * Inform customers about payment methods and verify their ...

Front Desk AgentLocation: Marriott Anchorage Downtown The Front Desk Agent will be responsible for providing exceptional customer service to guests, checking them in and out of the hotel, answering ...

Front Desk Agent

Anchorage, AK · On-site

$18 - $20/hr

Front Desk Agent Join the team at Alaska's premier boutique hotel as a Front Desk Agent! At The ... The role requires handling reservations, guest inquiries, and managing check-outs in an efficient ...

Front Desk Agent

Anchorage, AK · On-site

$14.50 - $18.50/hr

Front Desk Agent At The Wildbirch Hotel, our Front Desk Agents serve as the welcoming face of our ... The role requires handling reservations, guest inquiries, and managing check-outs in an efficient ...

L3 MSP Technician

Anchorage, AK · On-site

$100K - $125K/yr

Technicians operating consistently at this level are the first considered for future leadership and specialization opportunities--including roles like Onboarding Manager, Help Desk Manager ...

Help Desk Technician I

Wasilla, AK · On-site

$18 - $27/hr

Report issues to the Service Desk for escalation ... Manage PC setup and deployment for new employees using standard hardware, images, and software,

Front Desk Full-Time Associate

Wasilla, AK · On-site

$13.75 - $17.75/hr

Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service. Qualifications * Previous customer service ...

Front Desk Part-Time Associate

Wasilla, AK · On-site

$13.75 - $17.75/hr

Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service. Qualifications: * Previous customer service ...

Front Desk / Host

Anchorage, AK · On-site

$14.25 - $19.25/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Notifies Manager of any Guest that is perceived to be unhappy. * Assists other Team Members as ...

Showing results 21-40

Desk Manager information

See Alaska salary details

$32.3K

$137.6K

$172.3K

How much do desk manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for desk manager in Alaska is $137,629.00, according to ZipRecruiter salary data. Most workers in this role earn between $107,700.00 and $169,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a desk manager, and why are they important?

To thrive as a Desk Manager, you need strong organizational abilities, customer service expertise, and usually a background in hospitality or office administration. Familiarity with reservation systems, office management software, and sometimes property management systems is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to multitask make someone stand out in this role. These skills and qualities are crucial for ensuring smooth daily operations, positive client experiences, and efficient team coordination.

How does a desk manager typically collaborate with other departments to ensure smooth daily operations?

As a Desk Manager, you play a central role in coordinating between various departments, such as housekeeping, security, and maintenance, to address guest needs and resolve issues promptly. You’ll often communicate guest feedback or concerns to the relevant teams and ensure follow-up actions are completed efficiently. Regular meetings and clear communication channels are key to maintaining seamless operations and delivering a positive experience for both guests and staff. This collaboration not only helps in problem-solving but also fosters a supportive work environment.

What is a desk manager?

Desk Managers are professionals responsible for overseeing the operations and staff at a specific desk or department, commonly found in industries like hospitality, finance, or customer service. They ensure that customer service standards are met, coordinate team activities, and handle any issues that arise during their shift. Desk Managers often supervise front desk staff, manage schedules, and serve as the main point of contact for both employees and clients. Their role is crucial in maintaining smooth daily operations and enhancing customer satisfaction.

What is the difference between Desk Manager vs Receptionist?

AspectDesk ManagerReceptionist
CredentialsHigh school diploma; experience in customer service or managementHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or front desk, overseeing staff and operationsFront desk, greeting visitors and handling calls
Employer & IndustryHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Common TasksSupervising front desk staff, managing schedules, handling escalationsWelcoming visitors, answering phones, scheduling appointments

The main difference between a Desk Manager and a Receptionist is that the Desk Manager oversees front desk operations and staff, often handling managerial responsibilities, while the Receptionist primarily focuses on greeting visitors and managing communication. Both roles are essential in customer service environments, but the Desk Manager typically has more leadership duties and experience requirements.

What are the most commonly searched types of Desk jobs in Alaska? The most popular types of Desk jobs in Alaska are:
What cities in Alaska are hiring for Desk Manager jobs? Cities in Alaska with the most Desk Manager job openings:

$14.50 - $18.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago


Job description

About the Job
Are you the one we are looking for? We want someone who embodies Hilton Values:
  • H - Hospitality.
  • I - Integrity.
  • L - Leadership.
  • T - Teamwork.
  • O - Ownership.
  • N - Now.
Homewood Suites is looking for a Front Desk agent who is the first point of contact. They're responsible for checking guests in and out with a welcoming disposition, confirming group reservations and providing assistance as needed. A great Hotel Front Desk Agent has a talent for customer service and previous work experience in the hotel industry. They are pleasant and helpful, welcoming and professional, knowing these traits represent the hotel's standing. They are ready to greet with a smile and offer necessary assistance to hotel guests.
Responsibilities:
  • Perform all check-in and check-out tasks.
  • Manage online and phone reservations.
  • Inform customers about payment methods and verify their credit card data.
  • Register guests collecting necessary information (like contact details and exact dates of their stay).
  • Welcome guests upon their arrival and assign rooms.
  • Provide information about our hotel, available rooms, rates and amenities.
  • Respond to clients' complaints in a timely and professional manner.
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests' needs.
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.
  • Upsell additional facilities and services, when appropriate.
  • Maintain updated records of bookings and payments.
Benefits:
  • Enjoy a discount on Hilton Brand hotel stays.
  • There is also medical, dental, vision, 401k, paid time off, Flexible Spending Accounts, and more.