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Front Desk Manager Jobs in Alaska (NOW HIRING)

mcr

Senior Front Desk Manager

Twin Hills, AK · On-site

$18.25 - $23.75/hr

TWA Hotel The Senior Front Desk Manager will be responsible for the management of all Front Desk functions and team members. This role directs, implements, and maintains a service and management ...

Columbia Sussex

Front Desk Supervisor

Anchorage, AK · On-site

$17.50 - $22.50/hr

This includes managing the front desk staff, ensuring excellent customer service, and maintaining a clean and organized front desk area. Responsibilities: * Supervise and train front desk staff

Walters & Associates Insurance

Be Seen First

Front Desk Representative

Kenai, AK · On-site

$17 - $20/hr

... manage outgoing mail; keep postage account full and available Monitor, sort and forward emails, faxes and voicemails Monitor front desk supplies, advise when necessary to reorder Update customer ...

Columbia Sussex

Front Desk Supervisor

Anchorage, AK · On-site

$17.50 - $22.50/hr

Hilton Anchorage is seeking an energetic, service-driven Front Desk Supervisor to lead our Front ... Perform Manager on Duty responsibilities as assigned. What We're Looking For We are looking for ...

Hyatt Place, Anchorage - ANCZA

Front Desk

Anchorage, AK · On-site

$15 - $17/hr

Description The Front Desk Agent serves as the first point of contact for guests, delivering ... Proficiency with computers and reservation/property management systems (PMS experience a plus)

PEG Companies

Front Desk

Anchorage, AK · On-site

$14.50 - $18.50/hr

The Front Desk Agent serves as the first point of contact for guests, delivering exceptional ... Proficiency with computers and reservation/property management systems (PMS experience a plus)

PEG

Front Desk

Anchorage, AK · On-site

$15 - $17/hr

The Front Desk Agent serves as the first point of contact for guests, delivering exceptional ... Proficiency with computers and reservation/property management systems (PMS experience a plus)

TDL Staffing, Inc.

Front Desk Agent

Anchorage, AK · On-site

$16/hr

Front Desk Agent Location: Anchorage, AK Pay: $16.00/hour Schedule: Full-Time | Evening Shift | 3 ... Manage reservations, room assignments, and guest requests * Provide information about hotel ...

HYATT Hotels

Front Desk Agent

Anchorage, AK · On-site

$18 - $20/hr

Front Desk Agent Join the team at Alaska's premier boutique hotel as a Front Desk Agent! At The ... The role requires handling reservations, guest inquiries, and managing check-outs in an efficient ...

Rose International

Front Desk Receptionist

Anchorage, AK · On-site

$15.25 - $19.75/hr

This role requires a polished, professional individual who can manage front desk operations, provide exceptional customer service, and support general office functions. Job Duties * Serve as the ...

The Wildbirch Hotel

Front Desk Agent

Anchorage, AK · On-site

$14.50 - $18.50/hr

Front Desk Agent At The Wildbirch Hotel, our Front Desk Agents serve as the welcoming face of our ... The role requires handling reservations, guest inquiries, and managing check-outs in an efficient ...

Crestview Management, LLC

Front Desk Agent

Anchorage, AK · On-site

$14.50 - $18.50/hr

Homewood Suites is looking for a Front Desk agent who is the first point of contact. They're ... Manage online and phone reservations. * Inform customers about payment methods and verify their ...

Peak Trust Company

Front Desk Receptionist

Anchorage, AK · On-site

$15.25 - $19.75/hr

Front Desk Location: Anchorage, AK Reports to: People & Workplace Coordinator Employment Type ... Document Management: Consistently and timely scan documents into online depository. * Professional ...

Columbia Sussex

Front Desk Agent

Anchorage, AK · On-site

$16/hr

Front Desk Agent Location: Marriott Anchorage Downtown The Front Desk Agent will be responsible for providing exceptional customer service to guests, checking them in and out of the hotel, answering ...

Chena Hot Springs Resort

Front Desk Agent

Fairbanks, AK · On-site

$14/hr

Hotel Front Desk Agent Job with Free Housing + Meals Chena Hot Springs, Fairbanks, Alaska We are a medium-sized resort located sixty miles North-East of Fairbanks, Alaska. Notable for our Hot Springs ...

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Front Desk Manager information

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How much do front desk manager jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for front desk manager in Alaska is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $22.79 per hour, depending on experience, location, and employer.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average salary of around $40,000 to $55,000 per year, depending on experience, location, and the size of the organization. They often require strong customer service skills, organizational abilities, and familiarity with reservation or management software.

Is a front desk manager a stressful job?

A front desk manager role can be stressful due to the need to handle guest complaints, manage multiple tasks simultaneously, and ensure smooth operations. The job often requires strong communication, problem-solving skills, and the ability to work in a fast-paced environment, which can contribute to stress levels.
More about Front Desk Manager jobs

What are the most commonly searched types of Front Desk jobs in Alaska?

The most popular types of Front Desk jobs in Alaska are:

What are popular job titles related to Front Desk Manager jobs in Alaska?

For Front Desk Manager jobs in Alaska, the most frequently searched job titles are:

What job categories do people searching Front Desk Manager jobs in Alaska look for?

The top searched job categories for Front Desk Manager jobs in Alaska are:

What cities in Alaska are hiring for Front Desk Manager jobs?

Cities in Alaska with the most Front Desk Manager job openings:

Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Alaska as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,074 per year, or $20.7 per hour.

Senior Front Desk Manager

mcr

Twin Hills, AK • On-site

$18.25 - $23.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

TWA Hotel
 
The Senior Front Desk Manager will be responsible for the management of all Front Desk functions and team members. This role directs, implements, and maintains a service and management philosophy that serves as a guide to respective team members.
 
Responsibilities:
•Encourage and building mutual trust, respect, and cooperation among team members
•Develop specific goals and plans to prioritize, organize, and accomplish work
•Handle complaints, settle disputes, and resolve grievances and conflicts
•Participate in department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results
•Observe staffing levels to ensure that guest service, operational needs, and financial objectives are met
•Support and train team members on adherence to all credit policies and procedures to reduce bad debts and rebates
•Promote same day selling procedures to maximize room revenue and occupancy
•Understand the impact of Front Office operations on the overall hotel success
•Improve service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
•Encourage team members to provide excellent customer service within guidelines
•Interact with guests to obtain feedback on product quality and service levels
•Identify the developmental needs of team and coach, mentor, or otherwise help others to improve their knowledge or skills
•Utilize interpersonal and communication skills to lead, influence, and encourage others
•Advocate sound financial and business decision making
•Demonstrate honesty and integrity, lead by example
•Establish and maintain open, collaborative relationships with team members
•Ensure recognition of team members is taking place across areas of responsibility

Requirements:
•High school diploma or equivalent
•2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major preferred
•Previous Front Office management experience is required
•Excellent verbal and written English communication skills, second language helpful
•Ability to access, retrieve, and leverage information from the hotel PMS system
•Ability to multitask and prioritize
•Excellent problem solving and creative thinking skills
•Ability to maintain the confidentiality of information
•Strong leadership and communication skills
•An aptitude for self-motivation
•A can-do attitude and a hands-on approach
•Strong computer skills
•A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel
•Effective listening skills to understand and clarify concerns from team members and guests

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