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Desk Manager Jobs in Alaska (NOW HIRING)

mcr

Senior Front Desk Manager

Twin Hills, AK · On-site

$18.25 - $23.75/hr

TWA Hotel The Senior Front Desk Manager will be responsible for the management of all Front Desk functions and team members. This role directs, implements, and maintains a service and management ...

Columbia Sussex

Front Desk Supervisor

Anchorage, AK · On-site

$17.50 - $22.50/hr

This includes managing the front desk staff, ensuring excellent customer service, and maintaining a clean and organized front desk area. Responsibilities: * Supervise and train front desk staff

Columbia Sussex

Front Desk Supervisor

Anchorage, AK · On-site

$17.50 - $22.50/hr

Hilton Anchorage is seeking an energetic, service-driven Front Desk Supervisor to lead our Front ... Perform Manager on Duty responsibilities as assigned. What We're Looking For We are looking for ...

Walters & Associates Insurance

Be Seen First

Front Desk Representative

Kenai, AK · On-site

$17 - $20/hr

... manage outgoing mail; keep postage account full and available Monitor, sort and forward emails, faxes and voicemails Monitor front desk supplies, advise when necessary to reorder Update customer ...

Hyatt Place, Anchorage - ANCZA

Front Desk

Anchorage, AK · On-site

$15 - $17/hr

Description The Front Desk Agent serves as the first point of contact for guests, delivering ... Proficiency with computers and reservation/property management systems (PMS experience a plus)

PEG Companies

Front Desk

Anchorage, AK · On-site

$14.50 - $18.50/hr

The Front Desk Agent serves as the first point of contact for guests, delivering exceptional ... Proficiency with computers and reservation/property management systems (PMS experience a plus)

PEG

Front Desk

Anchorage, AK · On-site

$15 - $17/hr

The Front Desk Agent serves as the first point of contact for guests, delivering exceptional ... Proficiency with computers and reservation/property management systems (PMS experience a plus)

C3EL

Senior Help Desk Technician

Anchorage, AK

$20.50 - $27.50/hr

Manage and track incidents through Altiris Help Desk and Remedy ticketing systems. * Perform system imaging and OS deployment using Altiris Deployment Solution (DS) or SCCM. * Administer and maintain ...

Crestview Management, LLC

Front Desk Agent

Anchorage, AK · On-site

$14.50 - $18.50/hr

Homewood Suites is looking for a Front Desk agent who is the first point of contact. They're ... Manage online and phone reservations. * Inform customers about payment methods and verify their ...

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All JobsDesk JobsDesk Manager JobsDesk Manager Jobs in Alaska

Desk Manager information

See Alaska salary details

$32.3K

$137.6K

$172.3K

How much do desk manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for desk manager in Alaska is $137,629.00, according to ZipRecruiter salary data. Most workers in this role earn between $107,700.00 and $169,100.00 per year, depending on experience, location, and employer.

What is a desk manager?

Desk Managers are professionals responsible for overseeing the operations and staff at a specific desk or department, commonly found in industries like hospitality, finance, or customer service. They ensure that customer service standards are met, coordinate team activities, and handle any issues that arise during their shift. Desk Managers often supervise front desk staff, manage schedules, and serve as the main point of contact for both employees and clients. Their role is crucial in maintaining smooth daily operations and enhancing customer satisfaction.

What are the key skills and qualifications needed to thrive as a desk manager, and why are they important?

To thrive as a Desk Manager, you need strong organizational abilities, customer service expertise, and usually a background in hospitality or office administration. Familiarity with reservation systems, office management software, and sometimes property management systems is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to multitask make someone stand out in this role. These skills and qualities are crucial for ensuring smooth daily operations, positive client experiences, and efficient team coordination.

How does a desk manager typically collaborate with other departments to ensure smooth daily operations?

As a Desk Manager, you play a central role in coordinating between various departments, such as housekeeping, security, and maintenance, to address guest needs and resolve issues promptly. You’ll often communicate guest feedback or concerns to the relevant teams and ensure follow-up actions are completed efficiently. Regular meetings and clear communication channels are key to maintaining seamless operations and delivering a positive experience for both guests and staff. This collaboration not only helps in problem-solving but also fosters a supportive work environment.

What is the difference between Desk Manager vs Receptionist?

AspectDesk ManagerReceptionist
CredentialsHigh school diploma; experience in customer service or managementHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or front desk, overseeing staff and operationsFront desk, greeting visitors and handling calls
Employer & IndustryHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Common TasksSupervising front desk staff, managing schedules, handling escalationsWelcoming visitors, answering phones, scheduling appointments

The main difference between a Desk Manager and a Receptionist is that the Desk Manager oversees front desk operations and staff, often handling managerial responsibilities, while the Receptionist primarily focuses on greeting visitors and managing communication. Both roles are essential in customer service environments, but the Desk Manager typically has more leadership duties and experience requirements.

What are the most commonly searched types of Desk jobs in Alaska?

The most popular types of Desk jobs in Alaska are:

What are popular job titles related to Desk Manager jobs in Alaska?

For Desk Manager jobs in Alaska, the most frequently searched job titles are:

What job categories do people searching Desk Manager jobs in Alaska look for?

The top searched job categories for Desk Manager jobs in Alaska are:

What cities in Alaska are hiring for Desk Manager jobs?

Cities in Alaska with the most Desk Manager job openings:

Desk Manager jobs near you

Senior Front Desk Manager

mcr

Twin Hills, AK • On-site

$18.25 - $23.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

TWA Hotel
 
The Senior Front Desk Manager will be responsible for the management of all Front Desk functions and team members. This role directs, implements, and maintains a service and management philosophy that serves as a guide to respective team members.
 
Responsibilities:
•Encourage and building mutual trust, respect, and cooperation among team members
•Develop specific goals and plans to prioritize, organize, and accomplish work
•Handle complaints, settle disputes, and resolve grievances and conflicts
•Participate in department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results
•Observe staffing levels to ensure that guest service, operational needs, and financial objectives are met
•Support and train team members on adherence to all credit policies and procedures to reduce bad debts and rebates
•Promote same day selling procedures to maximize room revenue and occupancy
•Understand the impact of Front Office operations on the overall hotel success
•Improve service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
•Encourage team members to provide excellent customer service within guidelines
•Interact with guests to obtain feedback on product quality and service levels
•Identify the developmental needs of team and coach, mentor, or otherwise help others to improve their knowledge or skills
•Utilize interpersonal and communication skills to lead, influence, and encourage others
•Advocate sound financial and business decision making
•Demonstrate honesty and integrity, lead by example
•Establish and maintain open, collaborative relationships with team members
•Ensure recognition of team members is taking place across areas of responsibility

Requirements:
•High school diploma or equivalent
•2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major preferred
•Previous Front Office management experience is required
•Excellent verbal and written English communication skills, second language helpful
•Ability to access, retrieve, and leverage information from the hotel PMS system
•Ability to multitask and prioritize
•Excellent problem solving and creative thinking skills
•Ability to maintain the confidentiality of information
•Strong leadership and communication skills
•An aptitude for self-motivation
•A can-do attitude and a hands-on approach
•Strong computer skills
•A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel
•Effective listening skills to understand and clarify concerns from team members and guests

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