Role: Deposit Operations Specialist
Employment Type: Full-Time
Location: White Bear Lake, MN
Job Summary:
We are seeking a highly skilled Deposit Operations Specialist with strong experience in core banking operations, fraud compliance, legal processing, and digital payment troubleshooting. This role requires mandatory UMACHA certifications and deep knowledge of banking operations, regulatory compliance, and operational risk management.
Key Responsibilities:
Perform core deposit operations and processing activities
Handle fraud compliance cases and operational risk investigations
Process legal requests including subpoenas, levies, and regulatory inquiries
Manage unclaimed property filings and dormant account monitoring
Support digital payment platforms and troubleshoot payment issues
Process ACH, wire transfers, and internal banking transactions under dual control
Perform ATM and teller reconciliation activities
Handle POS disputes, return mail research, and mobile deposit processing
Maintain compliance with banking regulations including BSA, OFAC, Regulation E, Regulation CC, Regulation DD, and Reg Flag
Ensure accurate documentation, file maintenance, and exception item processing
Serve as escalation point for operational and customer inquiries
Required Qualifications:
Mandatory UMACHA Accredited ACH Professional (AAP) certification
Mandatory UMACHA National Check Professional (NCP) certification
3-5+ years of banking operations experience
Strong experience in core processing and deposit operations
Experience in fraud compliance and banking risk management
Experience handling legal banking requests (subpoenas, levies, garnishments)
Experience with ACH processing and wire transfers under dual control
Strong knowledge of banking regulations (BSA, OFAC, Regulation E, CC, DD, Reg Flag)
Experience in digital payment platforms and troubleshooting
Strong attention to detail and operational accuracy in a regulated environment
Ability to work onsite full-time in White Bear Lake, MN
Work Schedule:
Monday - Friday
8:30 AM - 5:00 PM
Work Environment:
Onsite banking operations environment
Regulatory and compliance-driven role
High attention to detail required
Customer and internal escalation handling
Benefits:
Medical, Dental, Vision, Life Insurance, Paid Vacation, Paid Holidays, 401K