LeadSales Associate
Location:Rochester MI
Pay:$16.73 - $21 per hour
Job Type:Full-time
Schedule: 40 hours per week, including evenings, weekends, and holidays as scheduled
About the Role
At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community.We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.
What You'll Do
Sales & Operations
- Support management with product sales and acquisition
- Implement store opening and closingprocedures
- Handle banking and daily deposits
- Execute strategies to meet product acquisition, production and salesgoals
- Manage product rotation process and inventoryturnover
Customer Experience & Store Maintenance
- Create an enjoyable shopping experience with positive customer serviceskills
- Handle customer complaints asneeded
- Support store maintenance and appearance
- Maintain displays and floor layoutplans
- Identify ways to improve storeappeal
Leadership & Communication
- Provide direction to staff in absence ofmanagement
- Communicate effectively with store management regardingoperations
- Support implementation of policies and procedures
- Document and report concerns in behavior or attitude
- Assist others with basic register problemsolving
What We Offer
- Opportunity to make a positive impact in yourcommunity
- Professional development and growth opportunities
- Supportive and mission-driven work environment
- Comprehensive benefits package
Training Provided
- Paid training on register and store procedures
- Ongoing coaching and support from store leadership
- Opportunity to build retail and customer serviceskills
- Professional development and growth opportunities
Why Join Us
- Mission-driven work that supports programs in your community
- Team-oriented environment
- Employee Discount, Employee Assistance Program, and more!