1

Delivery Operations Jobs in Ohio (NOW HIRING)

Operations Supervisor

Columbus, OH · On-site

$65K - $85K/yr

Pickup and Delivery operations, dock operations, linehaul cut-times, claims prevention, determination of amount of manpower hours and staffing, service center physical plant and equipment maintenance ...

Operations Supervisor

Cincinnati, OH · On-site

$65K - $85K/yr

Pickup and Delivery operations, dock operations, linehaul cut-times, claims prevention, determination of amount of manpower hours and staffing, service center physical plant and equipment maintenance ...

Operations Supervisor

Richfield, OH · On-site

$65K - $85K/yr

Pickup and Delivery operations, dock operations, linehaul cut-times, claims prevention, determination of amount of manpower hours and staffing, service center physical plant and equipment maintenance ...

Operations Supervisor

Perrysburg, OH · On-site

$65K - $85K/yr

Pickup and Delivery operations, dock operations, linehaul cut-times, claims prevention, determination of amount of manpower hours and staffing, service center physical plant and equipment maintenance ...

Job Responsibilities and Essential Duties Contracts, Delivery Administration & Compliance * Own contract administration, operational readiness, and lifecycle coordination in partnership with Customer ...

Ensure appropriate resource allocation and workload balancing to maximize team productivity and morale Delivery & Operations * Manage new client implementations and participate in and facilitate post ...

You will lead initiatives to optimize delivery operations, enable productivity savings through operational improvements, develop process improvement projects, ensure regulatory compliance and enhance ...

You will lead initiatives to optimize delivery operations, enable productivity savings through operational improvements, develop process improvement projects, ensure regulatory compliance and enhance ...

Job Responsibilities and Essential Duties Contracts, Delivery Administration & Compliance * Own contract administration, operational readiness, and lifecycle coordination in partnership with Customer ...

next page

Showing results 1-20

Delivery Operations information

See Ohio salary details

$9

$22

$46

How much do delivery operations jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for delivery operations in Ohio is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $26.30 per hour, depending on experience, location, and employer.

What are some common challenges faced in a Delivery Operations role and how can they be managed?

In a Delivery Operations role, common challenges include coordinating between multiple stakeholders, handling last-minute changes, and managing tight delivery timelines. Effective communication and strong organizational skills are crucial for addressing these issues, as is the ability to prioritize tasks and adapt quickly to unexpected situations. Leveraging technology for real-time tracking and maintaining clear processes can also help streamline operations and minimize disruptions.

What are the key skills and qualifications needed to thrive in Delivery Operations, and why are they important?

To thrive in Delivery Operations, you need strong organizational skills, logistics knowledge, and problem-solving abilities, often supported by a degree in supply chain management or related experience. Familiarity with route optimization software, inventory management systems, and fleet tracking tools is commonly required. Excellent communication, adaptability, and leadership are crucial soft skills for managing teams and ensuring customer satisfaction. These skills enable efficient, on-time deliveries and help maintain high service standards in a fast-paced environment.

What is the best paying delivery company?

Delivery operations roles can vary in pay depending on the company, location, and experience. Generally, companies like Amazon Logistics, FedEx, and UPS offer higher wages and benefits compared to smaller or regional delivery firms. Factors such as overtime, tips, and delivery volume can also influence earnings for delivery drivers.

What are delivery operations?

Delivery operations refer to the processes and activities involved in ensuring that products or services reach customers efficiently and on time. This can include order processing, inventory management, route planning, dispatching drivers, tracking shipments, and handling returns or customer inquiries. Professionals in delivery operations work to optimize logistics, reduce delivery times, and maintain high customer satisfaction. Their role is essential to the supply chain and overall business success, especially in industries like retail, e-commerce, and logistics.

What jobs make $10,000 a month without a degree?

In delivery operations, high-earning roles such as independent courier or owner-operator can reach $10,000 monthly through multiple contracts or large delivery volumes, often requiring strong logistics skills and business management. Other high-paying delivery-related jobs include managing a fleet or running a delivery business, which depend on experience, efficiency, and scale rather than formal education.

What is the role of delivery operations?

Delivery operations involve managing the process of transporting goods from warehouses or suppliers to customers, ensuring timely and accurate deliveries. This role includes coordinating logistics, optimizing routes, and overseeing delivery staff or drivers to improve efficiency and customer satisfaction.

What is the highest paying delivery job?

The highest paying delivery jobs typically involve specialized roles such as medical or pharmaceutical delivery drivers, who often earn higher wages due to required certifications and handling sensitive items. Additionally, delivery drivers for luxury or high-value goods may earn more through tips and higher base pay, especially when working for premium services or during peak hours.

What is the difference between Delivery Operations vs Delivery Coordinator?

AspectDelivery OperationsDelivery Coordinator
ResponsibilitiesOversees entire delivery process, manages logistics, coordinates teams, ensures timely deliverySchedules deliveries, communicates with clients and drivers, tracks delivery status
Required SkillsLogistics management, problem-solving, leadership, communicationOrganization, communication, customer service, scheduling
Work EnvironmentWarehouse, distribution centers, logistics hubsOffice, on-site delivery locations, customer sites
Common Industry UsageLogistics companies, e-commerce, retailCourier services, delivery companies, retail

Delivery Operations roles focus on managing the entire delivery process, including logistics and team coordination, while Delivery Coordinators handle scheduling, communication, and tracking deliveries. Both roles are essential in logistics and delivery industries but differ in scope and responsibilities.

What are popular job titles related to Delivery Operations jobs in Ohio? For Delivery Operations jobs in Ohio, the most frequently searched job titles are:
Infographic showing various Delivery Operations job openings in Ohio as of June 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, and 3% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $47,762 per year, or $23 per hour.
Operations Supervisor

Operations Supervisor

Ward Trucking, LLC

Columbus, OH • On-site

$65K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Ward Transport & Logistics rating

7.9

Company rating: 7.9 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

71st of 341 rated logistics


Job description

JOB TITLE: Service Center Operations Supervisor
REPORTS TO: Service Center Manager / Operations Manager
OVERVIEW OF ROLE: To ensure the customer is always serviced first. To assist in achieving our growth goals and contribution dollar goals while balancing costs to generate a profit. To create and implement the service center Operations plan in accordance with service center's Desired State.
WARD IS ACCEPTING APPLICATIONS FOR FUTURE EMPLOYMENT OPPORTUNITIES IN THIS AREA OF INTEREST
DUTIES AND RESPONSIBILITIES:
  • Plan, direct and control freight operations in line with our intent of always servicing the customer first.
  • Create and update action steps on the service center tension chart in accordance with operational goals.
  • Attain specific operational goals as outlined on the service center tension chart in the areas of overall MPI Performance, missed pickups, on-time service, clerical support overtime, Weight and Inspection goals, and Safety and Operations Audits score. Work with audit results to ensure service center is in compliance with both Safety standards and Operations standards. Empower and hold management team accountable to achieve same goals.
  • Coordinate and/or delegate the work of local operations in the areas of: Pickup and Delivery operations, dock operations, linehaul cut-times, claims prevention, determination of amount of manpower hours and staffing, service center physical plant and equipment maintenance and risk management.
  • Effectively use Computerized Dispatch System, prepare routes and dispatch local P & D drivers. Ensure all freight is out for delivery according to service standards and customer requirements.
  • Handle phone calls from customers in accordance with Ward's telephone etiquette and customer service standards. Assist service center office staff with customer service phone calls regarding scheduling appointment freight, tracing, customer problem resolution, etc.
  • Support both Operations and Sales efforts within the service center as well as across service center lines.
  • Control service center costs to keep them within plan, including risk minimization for the company in all areas such as claims and safety.
  • Participate in monthly Business Development meeting with Sales Leader and other appropriate supervisory staff members in order to identify problems and / or progress with regard to achieving service center goals. Accountable to update and / or make additions to the service center tension chart based on output of monthly meeting. Must be prepared to discuss output with Vice President of Operations and Director of Regional Sales at quarterly review.
  • Work closely with Safety Department to ensure compliance with Safety audit, company policy and external regulations.
  • Recognize and/or reward employee contributions (through verbal acknowledgement, mention in the Driving Force Newsletter, gift certificate, letter from you, etc.). Confront negative or inappropriate behavior, resolving the issue.
  • Properly communicate company policies and plans to all associates and communicate employee feedback to the appropriate department / service center.
  • Ensure the work environment within the service center is customer focused, positive and based on trust and respect thus ensuring we maintain a non-union status at the service center.
  • Hold effective weekly meetings with management team.
  • Pursue personal development opportunities and encourage others along the same path.
  • Work closely with Human Resources Department to ensure compliance with company policy and external regulations.
  • Understand current role and shift's expectations and assist in adhering to the Ward SC audit standards.
  • Assist in filling in for SCM duties while the SCM is out of office or unavailable, as directed.

Job Requirements:
REQUIREMENTS:
  • Three to five years working experience in the motor carrier industry preferred, including knowledge of operations, clerical procedures, and DOT and HAZMAT regulations.
  • Must have basic understanding of customer service and desire to support Ward's quest to always service the customer first.
  • Must have proven track record of effective supervision performance.
  • Must have knowledge of all local geographical areas covered direct by service center.
  • Must be physically able to walk the dock and in trailers on surfaces that may be slippery and wet at times, be able to move freight with or without aid of freight handling equipment, be able to bend, twist, climb and move about in small spaces, and able to lift and reach objects.
  • Must have previous management experience and ability to work well with and direct others.
  • Must possess strong communication and leadership skills with the ability to foster open, honest two-way communication both internally and externally.
  • Must be organized and able to work with PC.
  • Must be able to work hours as required and travel if necessary.
  • Must be prepared to assume shift operations with little or some advance notice.
  • Must be able to perform all job duties of a supervisor including AS400 (computer) functions as well as deal with other General Office departments as required.

GENERAL BENEFIT LISTING:
As a family-owned and -operated business that believes in treating its employees like family. This is why we offer our full-time employees a long list of benefits.
  • Direct Deposit
  • On Demand Pay
  • Paid Time Off
  • Paid Holidays
  • 401(k) Plan with Company Match
  • Employee Assistance Program (EAP)
  • Medical, Prescription, Dental and Vision Insurance
  • Telemedicine
  • Health Savings Account
  • Flexible Spending Account
  • Wellness Program with Health Reimbursement Account
  • Group Life and AD&D Insurance
  • Company-Provided Short-Term Disability
  • Voluntary Worksite Benefits
  • Home, Auto and Pet Insurance
  • 529 College Savings Plan
  • Credit Union

This job description does not necessarily represent an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the job, management reserves the right to revise the job or to require that other or different tasks be performed as circumstances change.

What Ward Transport & Logistics employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom