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Delivery Operations information

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$49

How much do delivery operations jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for delivery operations in the United States is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.

What is delivery operations?

Delivery operations refer to the processes and activities involved in ensuring that products or services reach customers efficiently and on time. This can include order processing, inventory management, route planning, dispatching drivers, tracking shipments, and handling returns or customer inquiries. Professionals in delivery operations work to optimize logistics, reduce delivery times, and maintain high customer satisfaction. Their role is essential to the supply chain and overall business success, especially in industries like retail, e-commerce, and logistics.

What are the key skills and qualifications needed to thrive in delivery operations?

To thrive in Delivery Operations, you need strong organizational skills, logistics knowledge, and problem-solving abilities, often supported by a degree in supply chain management or related experience. Familiarity with route optimization software, inventory management systems, and fleet tracking tools is commonly required. Excellent communication, adaptability, and leadership are crucial soft skills for managing teams and ensuring customer satisfaction. These skills enable efficient, on-time deliveries and help maintain high service standards in a fast-paced environment.

What are some common challenges faced in a delivery operations role and how can they be managed?

In a Delivery Operations role, common challenges include coordinating between multiple stakeholders, handling last-minute changes, and managing tight delivery timelines. Effective communication and strong organizational skills are crucial for addressing these issues, as is the ability to prioritize tasks and adapt quickly to unexpected situations. Leveraging technology for real-time tracking and maintaining clear processes can also help streamline operations and minimize disruptions.

What is the difference between Delivery Operations vs Delivery Coordinator?

AspectDelivery OperationsDelivery Coordinator
ResponsibilitiesOversees entire delivery process, manages logistics, coordinates teams, ensures timely deliverySchedules deliveries, communicates with clients and drivers, tracks delivery status
Required SkillsLogistics management, problem-solving, leadership, communicationOrganization, communication, customer service, scheduling
Work EnvironmentWarehouse, distribution centers, logistics hubsOffice, on-site delivery locations, customer sites
Common Industry UsageLogistics companies, e-commerce, retailCourier services, delivery companies, retail

Delivery Operations roles focus on managing the entire delivery process, including logistics and team coordination, while Delivery Coordinators handle scheduling, communication, and tracking deliveries. Both roles are essential in logistics and delivery industries but differ in scope and responsibilities.

More about Delivery Operations jobs

What are the most commonly searched types of Delivery Operations jobs?

The most popular types of Delivery Operations jobs are:

What states have the most Delivery Operations jobs?

States with the most job openings for Delivery Operations jobs include:

What job categories do people searching Delivery Operations jobs look for?

The top searched job categories for Delivery Operations jobs are:

Delivery Operations jobs near you
Infographic showing various Delivery Operations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,239 per year, or $24.2 per hour.

Delivery Operations Coordinator

Turnberry Solutions

Minneapolis, MN • On-site

$19.50 - $26/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Job description

Business: Corporate
Duration: FTE
Location: MN-Minneapolis, PA-Philadelphia, or MO-St. Louis; Hybrid 3-4 days onsite
Overview: Turnberry Solutions is a business and technology consulting firm that believes brilliant strategy only matters when paired with excellent execution. Through a deep understanding of each client's challenges and opportunities, we deliver tailored solutions and premium talent for sustainable, meaningful, and fearless growth. With offerings in business excellence, digital design and build, platforms of innovation, and AI, data, and insights, we set the best teams, technologies, and solutions in motion.
As a Delivery Operations Coordinator, you will help keep Turnberry's Enterprise Delivery engine running - administering the systems, tracking, and governance our Consulting Delivery Organization relies on to deliver consistently for clients. You will partner across teams to gather requirements on loosely scoped work, maintain the project tracking and documentation that make our delivery repeatable and scalable, and report the KPIs that inform leadership forecasting and decision-making. You will also support pursuit governance and the client win/loss interview cadence, turning what we learn from clients into insight the business can act on. It is a role for someone who brings order to fast-moving work and treats process discipline as the foundation of excellent execution.
Responsibilities:
  • Serve as a cross-functional communication liaison - gather requirements and coordinate across teams on work that arrives with limited defined scope, confirming direction and priorities with your manager
  • Track and report on KPIs and metrics that support leadership decision-making, forecasting, and visibility into business trends
  • Administer core CDO systems (SharePoint, Smartsheet, Alchemer, and similar): monitor usage, document and troubleshoot issues, coordinate with IT on upgrades and integrations, maintain system documentation, run periodic access audits, and deliver end-user training
  • Set up and maintain solution project tracking - help define milestones and escalation points, and audit progress across the project lifecycle
  • Maintain accurate documentation, templates, and data in shared systems so processes stay consistent and scalable
  • Support pre-sales/pursuit governance: monitor incoming requests, triage and prioritize against established governance frameworks, and route them to the appropriate owners
  • Coordinate and facilitate the client win/loss interview cadence, scheduling sessions, and compiling reporting for CDO leadership review
  • Provide project-management support on end-to-end initiatives as assigned, including deliverable management, timelines, action logs, and follow-ups
  • Contribute to continuous improvement of CDO processes, including process mapping and documenting recommended improvements
Qualifications
  • 2-5 years of relevant experience in delivery operations, project coordination, PMO support, or business operations
  • Hands-on administration of collaboration and workflow platforms such as SharePoint and Smartsheet, plus survey tools such as Alchemer; comfortable troubleshooting and documenting issues
  • Track record of completing assignments with little direction while keeping a manager informed through regular checkpoints
  • Experience tracking and reporting metrics/KPIs, with proficiency in Excel or comparable reporting tools
  • Strong written and verbal communication, with confident peer-level interaction across teams and growing exposure to leadership audiences
  • Documentation discipline and detail orientation - able to maintain templates, trackers, and shared data accurately at scale
  • Ability to identify simple-to-moderate issues with limited direction, suggest process improvements, and escalate complex issues appropriately
  • Bachelor's degree or equivalent practical experience; PMP/CAPM, Smartsheet, or Agile certifications a plus

The salary range for this role is $50,000 to $75,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, a utilization bonus, 401(k) with match, flexible time off for salaried employees, parental leave for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.
At Turnberry, we are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.
Americans with Disabilities Act (ADA)
Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at turnberryhr@turnberrysolutions.com .

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