ZipRecruiter

Log In

1

Delivery Operations Specialist Jobs (NOW HIRING)

Nasscomm

SourceOne Operations Specialist

Malvern, PA · On-site

Will likely extend) Source One Delivery/Operations Specialists. Experienced with knowledge of EMC Source One email and information archiving and eDiscovery product using Version 6.8 at a minimum, but ...

Adecco

Operations Specialist

Charlotte, NC

$22.12/hr

If Operations Specialist sounds like something you would be interested in, and you meet the ... delivering exceptional customer service and resolving inquiries • Investigate unsettled FX ...

Adecco

Operations Specialist

Phoenix, AZ

$22.12/hr

Access to Adecco's Aspire Academy with thousands of free upskilling courses This Operations Specialist position is being recruited for by one of our Centralized Delivery Teams and not your local ...

Adecco

Operations Specialist

Fernandina Beach, FL · Hybrid

$22.12 - $23.44/hr

If Operations Specialist sounds like something you would be interested in, and you meet the ... Ability to de-escalate situations and provide proper resolution for clients while delivering ...

Allen Marine Tours

Operations Specialist

Juneau, AK · On-site

$18 - $25/hr

Follow & Deliver Core Values (Operations Specialist) * Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. * World-Class ...

Forward Air

Operations Specialist

Groveport, OH · On-site

Position: Operations Specialist Schedule: Mon-Fri 8am - 5pm The Operations Specialist is ... Independently manage assigned customer accounts, coordinating pick-up and delivery schedules and ...

New Hire Solutions

Operations Specialist

Thomasville, GA · On-site

$16/hr

Our client company takes pride in the legendary client services they deliver which is why the Operations Specialist team member addition is a crucial role and asset for the company. Responsibilities

next page

Showing results 1-20

All JobsDelivery Operations Specialist Jobs

Delivery Operations Specialist information

See salary details

$11

$18

$25

How much do delivery operations specialist jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for delivery operations specialist in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.15 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Delivery Operations Specialist typically does not earn $10,000 a month without specialized experience or management responsibilities. High earnings in delivery roles usually require advanced logistics skills, leadership, or owning a successful business. Most delivery jobs pay hourly or per delivery, with top earners often supplementing income through tips or multiple jobs.

What are Delivery Operations Specialists?

Delivery Operations Specialists are professionals responsible for overseeing and managing the logistics and processes involved in delivering products or services to customers. They coordinate with various teams to ensure that deliveries are completed efficiently, on time, and in accordance with company standards. Their duties may include tracking shipments, resolving delivery issues, optimizing routes, and communicating with clients or vendors. Delivery Operations Specialists play a key role in maintaining customer satisfaction and streamlining the supply chain. They often use specialized software and tools to monitor deliveries and improve operational efficiency.

What is the highest paid delivery job?

The highest paid delivery jobs typically include specialized roles such as medical or pharmaceutical delivery drivers, who often earn higher wages due to required certifications and handling sensitive items. Additionally, delivery managers or fleet supervisors overseeing large operations can earn higher salaries than standard delivery drivers. Compensation varies based on experience, location, and company, with some roles offering bonuses or incentives for efficiency and safety.

What is the difference between Delivery Operations Specialist vs Logistics Coordinator?

AspectDelivery Operations SpecialistLogistics Coordinator
CredentialsTypically requires a high school diploma or equivalent; certifications like CDL or logistics certifications are a plusUsually requires a high school diploma; certifications in logistics or supply chain management are common
Work EnvironmentInvolves coordinating delivery routes, managing drivers, and ensuring timely deliveriesFocuses on planning, scheduling, and overseeing the movement of goods across supply chains
Employer & Industry UsageUsed in delivery service companies, e-commerce, and transportation firmsCommon in manufacturing, warehousing, and distribution centers

The Delivery Operations Specialist primarily manages delivery execution and driver coordination, while the Logistics Coordinator focuses on planning and overseeing the entire supply chain process. Both roles require logistics knowledge but differ in scope and daily responsibilities.

How does a Delivery Operations Specialist typically collaborate with other departments to ensure timely and accurate deliveries?

As a Delivery Operations Specialist, you will work closely with teams such as logistics, customer service, warehouse staff, and sometimes sales to coordinate the end-to-end delivery process. This often involves communicating order statuses, resolving delivery issues, and ensuring that customer expectations are met. Effective collaboration is essential for addressing any disruptions or delays quickly and maintaining a smooth workflow. You'll use various software tools and regular meetings to stay aligned with other departments, making strong communication and organizational skills key to success in this role.

What are the key skills and qualifications needed to thrive as a Delivery Operations Specialist, and why are they important?

To thrive as a Delivery Operations Specialist, you need strong organizational skills, attention to detail, and experience in logistics or supply chain management, often supported by a relevant degree or equivalent work experience. Familiarity with transportation management systems (TMS), inventory software, and common office applications is typically required. Excellent problem-solving abilities, effective communication, and adaptability help you manage changing priorities and coordinate across teams. These skills ensure timely, accurate deliveries and efficient operations, which are critical for customer satisfaction and business success.

What does a delivery operations specialist do?

A delivery operations specialist manages and coordinates the delivery process to ensure timely and accurate order fulfillment. They analyze logistics data, optimize routes, and collaborate with drivers and other teams to improve efficiency and customer satisfaction. Strong organizational skills and familiarity with delivery management tools are often required for this role.

What jobs pay 2000 a day?

Delivery Operations Specialists typically do not earn $2,000 a day; such high daily earnings are usually associated with specialized roles like high-level consultants, executive contractors, or entrepreneurs. These roles often require extensive experience, advanced skills, or ownership of a business, and earnings can vary widely based on performance and industry.
More about Delivery Operations Specialist jobs
What job categories do people searching Delivery Operations Specialist jobs look for? The top searched job categories for Delivery Operations Specialist jobs are:
Delivery Operations Specialist jobs near you
Infographic showing various Delivery Operations Specialist job openings in the United States as of June 2026, with employment types broken down into 59% Full Time, 38% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $37,547 per year, or $18.1 per hour.
Delivery Operations Specialist

Delivery Operations Specialist

Bob's Discount Furniture

Shorewood, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Bob's Discount Furniture rating

7.5

Company rating: 7.5 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

14th of 58 rated furniture retailers

Job description

Job Title
Delivery Operations Specialist
Job Overview
The Delivery Operations Specialist plays a vital role in ensuring efficient, reliable, and customer-focused delivery operations. This position serves as a key liaison between Customer Support, Delivery Operations, Regional Delivery Managers, and Depot/Store teams to resolve escalated delivery issues and optimize routing performance.
The Specialist is responsible for managing and resolving complex delivery escalations, including loyalty recovery efforts, DOD concerns, go-back requests, add-on requests, zone exceptions, and certificate of insurance requests. In parallel, the role supports routing and logistics operations by processing delivery modifications, analyzing routes, troubleshooting issues, and ensuring system accuracy to maximize delivery performance.
Working cross-functionally, the Delivery Operations Specialist investigates root causes of service failures, coordinates corrective actions, and drives timely resolutions that balance customer satisfaction with operational efficiency. Success in this role requires strong analytical and problem-solving skills, clear and professional communication, attention to detail, and a customer-first mindset, along with the ability to navigate logistics systems and collaborate effectively across teams.
Key Responsibilities
  • Manage escalated delivery issues, including Customer Escalations, DOD concerns, and Go Back requests, ensuring prompt and effective resolution.
  • Communicate and collaborate with Customer Support, Regional Delivery Managers, and Depot employees to align solutions and maintain operational consistency.
  • Use Map Business to research distance to areas outside of the delivery footprint and determine if delivery will be profitable
  • Act as a liaison between customers and carriers for needed certificate of insurances.
  • Analyze existing delivery and service runs using Dispatch Track to accommodate additional stop requests while also following depot guidelines and keeping within DOT compliance
  • Unlock or remove customers from existing delivery and service runs upon request
  • Create delivery runs in Dispatch Track by utilizing any unused delivery trucks post original routing
  • Accurately document cases and communications in accordance with departmental standards.
  • Provide guidance and support to Customer Support advocates and internal team members during escalations or complex inquiries.
  • Partner cross-functionally to resolve operational challenges and improve end-to-end delivery performance.
  • Manage multiple priorities effectively in a fast-paced environment, maintaining strong organization and time management.
  • Identify trends, recurring issues, and root causes to support corrective and preventative actions.
  • Assist department leadership with escalations, reporting, and continuous improvement initiatives.
  • Promote a positive company culture by modeling teamwork, accountability, and customer-focused values.
  • All other duties as assigned.

Schedule: Tuesday - Saturday, 1:30pm - 10:00pm
What You'll Bring to Bob's
At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, problem-solving abilities, behavioral and leadership skills, and customer focus. If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact, this is the perfect opportunity for you!
Key Skills for Success
To excel in this role, you will need to demonstrate strengths in the following skill areas:
Core Competencies & Expertise
  • Execution and Results: Demonstrated ability to meet deadlines and manage multiple time-sensitive requests. Capable of operating with minimal supervision and driving daily task completion.
  • Sound Judgment: Makes decisions within standard routing practices using provided tools and guidelines.
  • Communication: Ability to communicate proactively and effectively including comprehending and communicating detailed instructions, reading and writing, and having knowledge of commonly used concepts, practices, and procedures as required by the position.
  • Complex Problem Analysis: Ability to evaluate routes and depot capacity to determine viable delivery solutions.
  • Adaptability and Flexibility: Thrives in a fast-paced environment with shifting priorities and time-sensitive requests.
  • Attention to Detail: Highly accurate in data entry, form processing, and routing calculations.
  • Technical Proficiency: Proficient in Microsoft Outlook, Excel, and SharePoint and a working knowledge of: DispatchTrack, Bob's Connect, SAP, Map Business, EWM, Citrix.
  • Customer Satisfaction: Focused on delivering timely and accurate solutions to enhance customer experience.
  • Process Improvement: Identifies trends or recurring issues in routing workflows and communicates improvement opportunities to leadership.
  • System Navigation: Demonstrates comfort navigating between multiple platforms and screens to ensure accurate routing.

Preferred Competencies and Skills
  • Prior experience with transportation management systems or delivery scheduling software.
  • Knowledge of DOT compliance as it relates to routing limitations.
  • Advanced proficiency in Excel functions (sorting, filtering, basic formulas).

Who We Are
At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.
How We Will Support Your Success
We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement.
Compensation
  • Starting hourly pay at $18.00 - $22.00/hour (based on experience)

Benefits & Perks
  • Competitive Medical, Dental, and Vision Insurance
  • Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
  • 401(k) Profit Sharing Plan with a generous company match
  • Pet Insurance and employer-paid Life Insurance options
  • Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
  • Employee Discount starting on Day 1, plus exclusive partner discounts
  • And so much more!

Our Culture & Core Values
At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun-guide everything we do. We're not just a workplace; we're a team that supports and celebrates each other!
Minimum Qualifications
  • High School Diploma or equivalent experience.
  • 1+ year of experience in a logistics, administrative, or routing support role preferred.
  • Ability to type 35-40 WPM and navigate multiple systems simultaneously.
  • Familiarity with standard office software and web-based communication tools.
  • Must be at least 18 years old to be considered for employment with Bob's

Physical Demands
  • Able to sit, walk, stand, bend, stoop, kneel, reach, twist, push, pull, climb, balance, crouch, push and handle and move items weighing up to 50 lbs without assistance.
  • Ability to move throughout all areas of the distribution center.
  • Sit, stand and walk continuously to perform job functions.
  • Standing, walking, lifting, and arranging product: 15%
  • Sitting, Desk or phone work: 85%

Work Environment
  • Hybrid Remote-primarily home-based, offering flexibility to work from a home office.
  • Frequent virtual collaboration through email, phone, and conferencing platforms such as Microsoft Teams.
  • May Require in-person meetings at routing centers or corporate office.
  • The role requires strong individual accountability and attention to detail while working independently under tight deadlines.

Diversity is a Core Value at Bob's
At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are.
We are committed to creating a place as diverse as the communities we serve.
Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:
$18.00 - $22.00/hour (based on experience)
It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteam@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

What Bob's Discount Furniture employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Bob's Discount Furniture logo

About Bob's Discount Furniture

Sourced by ZipRecruiter

Bob's Discount Furniture is a retail furniture chain known for offering affordable and value-oriented furniture and home decor. Founded in 1991 by Bob Kaufman, the company has grown to become one of the largest furniture retailers in the United States. Bob's Discount Furniture aims to provide customers with a wide selection of quality furniture at discounted prices. Their product range includes living room furniture, bedroom sets, dining room sets, mattresses, and various home accessories. They offer a mix of styles, from contemporary to traditional, to cater to different tastes and preferences. The company operates a network of stores across several states, primarily in the northeastern and mid-Atlantic regions of the United States. Additionally, they have an online presence, allowing customers to browse and purchase furniture conveniently from their website.

Industry

Retail

Company size

1,001 - 5,000 Employees

Headquarters location

Manchester, CT, US

Year founded

1991

Social media

FacebookTwitter

View All Bob's Discount Furniture Jobs

Apply