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Default Supervisor Jobs (NOW HIRING)

Default Supervisor

Sandy, UT · On-site

$28.25 - $36/hr

Summary The Mortgage Servicing Default Supervisor is responsible for overseeing the day-to-day operations of the default servicing department, including delinquency management, loss mitigation ...

Position Summary The Default Management Accounts Payable Supervisor is a key leadership role within the Default Management organization, responsible for overseeing the timely, accurate, and compliant ...

... supervisory experience. * Working knowledge of CFPB mortgage servicing rules, FDCPA, SCRA, and investor/GSE default guidelines (FNMA/FHLMC). * Hands-on experience with a major servicing platform;

Monitors funds within Default unapplied buckets, reviews Charge Off Reports and processes Charge ... SUPERVISORY RESPONSIBILITIES: None MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: .High school ...

Monitors funds within Default unapplied buckets, reviews Charge Off Reports and processes Charge ... SUPERVISORY RESPONSIBILITIES: None MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: .High school ...

Position Summary The Senior Default Business Analyst performs activities related to the company ... Work closely with VP, Managers, Supervisors and Business Analysts on system fixes and project ...

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Default Supervisor information

See salary details

$24.5K

$59.5K

$116K

How much do default supervisor jobs pay per year?

As of Jul 28, 2026, the average yearly pay for default supervisor in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Default Supervisor, and why are they important?

To thrive as a Default Supervisor, you need a solid understanding of loan servicing, default management, and regulatory compliance, typically backed by experience in banking or finance. Familiarity with loan management systems, collections software, and relevant compliance certifications like FDCPA is often required. Strong leadership, problem-solving abilities, and excellent communication skills help in managing teams and resolving borrower issues effectively. These skills are crucial for minimizing financial risk, ensuring regulatory adherence, and maintaining positive client relationships.

What is the difference between Default Supervisor vs Security Supervisor?

AspectDefault SupervisorSecurity Supervisor
Required CredentialsTypically requires supervisory experience, sometimes certifications in management or specific industry knowledgeOften requires security-specific certifications (e.g., SORA, CPP), security training, and experience in security operations
Work EnvironmentOffice settings, retail, manufacturing, or service industries overseeing staffSecurity sites, such as buildings, events, or facilities, overseeing security personnel
Employer & Industry UsageUsed across various industries including retail, manufacturing, and logisticsPrimarily used in security firms, property management, and facilities management

The Default Supervisor and Security Supervisor roles share supervisory responsibilities but differ mainly in industry focus and required certifications. The Default Supervisor oversees general staff in various industries, while the Security Supervisor specializes in security operations, often requiring specific security credentials and training.

What are Default Supervisors?

Default Supervisors are professionals responsible for overseeing the management of accounts that are in default, typically within financial institutions such as banks or loan servicing companies. They supervise teams handling delinquent accounts, ensure compliance with regulatory requirements, and coordinate efforts to recover overdue payments or resolve outstanding debts. Default Supervisors also analyze trends in defaults, develop strategies to minimize losses, and report on portfolio performance to senior management. Their role is crucial in mitigating financial risk and maintaining the institution's financial health.

What are some common challenges Default Supervisors face when managing a team, and how can they address them?

Default Supervisors often encounter challenges such as balancing workload distribution, ensuring compliance with company policies, and maintaining team morale under strict deadlines. To address these, successful supervisors prioritize clear communication, provide regular feedback, and foster a supportive environment that encourages collaboration. Regular meetings and transparent goal-setting can also help align the team’s efforts and resolve issues proactively, leading to more efficient operations and a positive work culture.
More about Default Supervisor jobs
Infographic showing various Default Supervisor job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, 1% Contract, and 1% Summer. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.
Default Supervisor

$28.25 - $36/hr

Other

Posted 28 days ago


Job description

Position Description: Summary The Mortgage Servicing Default Supervisor is responsible for overseeing the day-to-day operations of the default servicing department, including delinquency management, loss mitigation, foreclosure, bankruptcy, property preservation, and investor compliance activities. This role leads a team of default servicing specialists to ensure timely resolution of delinquent accounts while maintaining compliance with federal, state, investor, and company guidelines. The supervisor drives operational efficiency, employee development, customer service excellence, and risk mitigation. Duties and Responsibilities Leadership and Team Management Supervise, coach, and develop a team of default servicing professionals. Monitor employee performance through quality reviews, productivity metrics, and regular feedback sessions. Conduct performance evaluations and create development plans for team members. Foster a culture of accountability, compliance, and customer-focused service. Assist with workforce planning, scheduling, and workload distribution. Default Servicing Operations Oversee delinquency management activities from early-stage delinquency through foreclosure resolution. Monitor loss mitigation efforts. Ensure timely processing and administration of foreclosure and bankruptcy accounts. Review escalated borrower issues and provide resolution support. Compliance & Risk Management Ensure adherence to applicable regulations, including CFPB, RESPA, FDCPA, FCRA, state servicing requirements, and investor guidelines. Monitor departmental compliance with agency, investor, and company policies. Identify operational risks and implement corrective action plans as needed. Maintain accurate documentation and reporting to support compliance requirements. Performance Management Track and analyze key performance indicators (KPIs), including delinquency rates, loss mitigation effectiveness, foreclosure timelines, and service levels. Prepare management reports and operational summaries. Identify process improvement opportunities and implement workflow enhancements. Partner with senior management to achieve departmental goals and strategic initiatives. Customer Experience Ensure professional and compliant borrower interactions. Handle escalated customer complaints and regulatory inquiries. Promote solutions that help borrowers avoid foreclosure when appropriate. Support initiatives focused on borrower retention and customer satisfaction. Qualifications Education Bachelor's degree in business, Finance, Accounting, or related field preferred. An equivalent combination of education and mortgage servicing experience may be considered. Experience5+ years of mortgage servicing experience. 2+ years of supervisory or leadership experience within default servicing. Strong knowledge of delinquency management, loss mitigation, foreclosure, bankruptcy, and investor requirements. Experience working with agency, government, and private investor portfolios preferred. Knowledge, Skills, & Abilities Comprehensive understanding of mortgage servicing regulations and compliance requirements. Strong leadership, coaching, and employee development skills. Excellent analytical and problem-solving abilities. Effective communication and conflict resolution skills. Proficiency with mortgage servicing platforms and reporting tools. Ability to manage multiple priorities in a fast-paced environment. Strong attention to detail and commitment to operational excellence. $28.25 - $36.00 Hourly