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Deduction Resolution Analyst Jobs in Virginia (NOW HIRING)

... resolution. • Monitor benefit plan administration, eligibility processing, enrollments ... deductions, and vendor eligibility files to ensure data integrity and compliance. • Support ...

... timely resolution. Monitor benefit plan administration, eligibility processing, enrollments ... Conduct regular audits of benefit enrollment data, payroll deductions, and vendor eligibility files ...

Payroll Administrator

Richmond, VA · On-site

$70K - $80K/yr

Strong analytical and problem-solving skills with the ability to research and resolve discrepancies ... Calculate changes in benefit deduction amounts due to employee leaves of absence. * Calculate and ...

Payroll Administrator

Richmond, VA · On-site

$70K - $80K/yr

Strong analytical and problem-solving skills with the ability to research and resolve discrepancies ... Calculate changes in benefit deduction amounts due to employee leaves of absence. * Calculate and ...

Support trade deduction analysis, reconciliation, workflow administration, and documentation in ... Manage customer post-audit claims, including undisputed claim resolution, disputed claim tracking ...

Support trade deduction analysis, reconciliation, workflow administration, and documentation in ... Manage customer post-audit claims, including undisputed claim resolution, disputed claim tracking ...

Validate timekeeping, deductions, benefits, and earnings for accuracy before payroll submission ... Generate and analyze payroll reports for Finance, HR, and leadership. * Assist in internal and ...

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Deduction Resolution Analyst information

What is a deduction resolution analyst?

Deduction Resolution Analysts are professionals responsible for investigating and resolving payment deductions taken by customers from invoices, often in accounts receivable departments. They analyze the validity of deductions, collaborate with internal teams and customers, and ensure that disputes are resolved in a timely manner. Their work helps companies maintain accurate financial records and recover revenue that may otherwise be lost due to unauthorized or incorrect deductions.

What are some common challenges faced by deduction resolution analysts and how are they typically addressed?

Deduction Resolution Analysts often encounter challenges such as resolving complex payment discrepancies, navigating incomplete documentation, and managing high volumes of disputed transactions. These issues are typically addressed through rigorous attention to detail, strong communication with both internal teams and external customers, and effective use of deduction management software. Analysts also rely on well-established processes and support from cross-functional departments like sales, accounts receivable, and customer service to resolve issues efficiently and minimize future deductions.

What are the key skills and qualifications needed to thrive as a deduction resolution analyst, and why are they important?

To thrive as a Deduction Resolution Analyst, you need strong analytical skills, attention to detail, and a background in finance, accounting, or business administration. Familiarity with ERP systems like SAP or Oracle, proficiency in Excel, and knowledge of claims management software are typically required. Effective communication, problem-solving ability, and perseverance are standout soft skills for this role. These skills ensure that deduction issues are accurately identified, investigated, and resolved efficiently, minimizing financial losses for the organization.

What is the difference between Deduction Resolution Analyst vs Accounts Receivable Specialist?

AspectDeduction Resolution AnalystAccounts Receivable Specialist
CredentialsTypically requires a high school diploma or equivalent; some roles prefer certifications in accounting or financeUsually requires a high school diploma; some roles benefit from accounting or finance certifications
Work EnvironmentOffice setting, handling deduction disputes and resolution processesOffice environment, managing invoicing, payments, and collections
Industry UsageCommon in retail, manufacturing, and distribution sectorsWidely used across various industries including retail, healthcare, and manufacturing

While both roles involve financial transactions, a Deduction Resolution Analyst primarily focuses on resolving deduction disputes and ensuring accurate account balances, whereas an Accounts Receivable Specialist manages invoicing, collections, and payment processing. The roles often overlap in skills and industry usage but differ in specific responsibilities and focus areas.

What job categories do people searching Deduction Resolution Analyst jobs in Virginia look for?

The top searched job categories for Deduction Resolution Analyst jobs in Virginia are:

What cities in Virginia are hiring for Deduction Resolution Analyst jobs?

Cities in Virginia with the most Deduction Resolution Analyst job openings:

Analyst, Benefits

Chesapeake, VA • On-site

Dollar Tree
Retail • 10K+ employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Dollar Tree rating

4.5

Company rating: 4.5 out of 10

Based on 2,553 frontline employees who took The Breakroom Quiz


Job description

General Summary
The Benefits Analyst supports the administration, compliance, analysis, communication, and continuous improvement of the Company's employee benefit programs. This role partners with the Benefits Manager, internal stakeholders, consultants, and external vendors to ensure associate benefit programs are administered efficiently, remain compliant with applicable federal, state, and local regulations, and provide a competitive and engaging employee experience.
The Benefits Analyst serves as a subject matter expert for health and welfare benefits, retirement programs, leave and time away policies, wellness initiatives, and educational assistance programs. This position is responsible for benefit data analysis, vendor and plan administration, compliance reporting, associate communications, and support of strategic benefit initiatives that attract, retain, and engage associates.
Principal Duties & Responsibilities
Health & Welfare Benefits Administration
• Administer and support Company-sponsored health and welfare benefit programs including medical, prescription drug, dental, vision, life insurance, disability, flexible spending accounts (FSA), health savings accounts (HSA), employee assistance programs (EAP), voluntary benefits, and other employee benefit offerings.
• Serve as primary point of contact for complex benefit inquiries and escalated employee issues, partnering with vendors to ensure timely resolution.
• Monitor benefit plan administration, eligibility processing, enrollments, qualifying life events, terminations, and payroll deductions.
• Conduct regular audits of benefit enrollment data, payroll deductions, and vendor eligibility files to ensure data integrity and compliance.
• Support implementation of new benefit programs, vendor transitions, and enhancement initiatives.
• Coordinate annual benefit plan renewals and work with carriers, brokers, consultants, payroll, finance, and HR teams throughout the renewal process.
• Prepare and analyze benefit utilization, enrollment, participation, and cost reports to identify trends and recommend improvements.
• Assist with benchmarking studies and market analyses to ensure benefit offerings remain competitive.
Annual Enrollment & Employee Communications
• Coordinate and administer Annual Enrollment activities, including project planning, testing, associate communications, vendor coordination, enrollment audits, and post-enrollment reporting.
• Develop and maintain benefit communication materials, presentations, FAQs, guides, and educational resources.
• Partner with Corporate Communications to ensure consistent and effective communication of benefits, wellness resources, retirement programs, and time away benefits.
• Promote employee understanding and engagement through benefit education campaigns, webinars, meetings, and training sessions.
• Support ongoing communication strategies to increase participation and maximize value of Company-sponsored benefit programs.
Retirement & Financial Well-Being Programs
• Support administration of the Company's 401(k) and other retirement savings programs.
• Partner with recordkeepers, trustees, payroll, and third-party administrators to ensure accurate and timely processing of contributions, loans, distributions, enrollments, and eligibility changes.
• Assist in monitoring retirement plan compliance and support annual audits, nondiscrimination testing, and required reporting activities.
• Coordinate employee education efforts related to retirement readiness, financial wellness, and savings opportunities.
• Analyze participation and contribution trends and provide recommendations to improve associate engagement and plan utilization.
Time Away Programs
• Serve as subject matter expert for Company paid time off, vacation, sick leave, personal leave, holiday, bereavement, and other time away programs.
• Ensure compliance with federal, state, and local leave requirements including paid sick leave and paid family leave regulations.
• Partner with Leave Administration vendors and Human Resources teams to support Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), military leave, and other protected leave programs.
• Assist with development and maintenance of leave policies, procedures, and employee communications.
Wellness & Well-Being Programs
• Coordinate and implement wellness and well-being initiatives designed to support associate health, engagement, and productivity.
• Plan and organize wellness events, health screenings, educational campaigns, financial wellness programs, and employee engagement activities.
• Manage wellness vendor relationships and monitor program participation and effectiveness.
• Analyze wellness program metrics and recommend opportunities to improve employee participation and outcomes.
Compliance & Governance
• Support the Company's compliance obligations for associate benefit and retirement programs.
• Coordinate preparation, review, and distribution of required associate benefit notices and disclosures, including Summary Plan Descriptions (SPDs), Summaries of Benefits and Coverage (SBCs), annual notices, and other legally required communications.
• Partner with consultants, legal counsel, auditors, and vendors to ensure compliance with ERISA, ACA, HIPAA, COBRA, Internal Revenue Code requirements, and applicable federal, state, and local regulations.
• Support annual compliance filings, including but not limited to:
o Form 5500 filings
o PCORI filings
o Health & Welfare Plan filings
o Severance Plan filings
o Nondiscrimination testing support
• Monitor regulatory changes affecting benefits and retirement plans and provide recommendations regarding required actions.
Projected Salary Range: $81,000-$95,000/yr
Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
Full time
510 Volvo Parkway,Chesapeake,Virginia 23320
Total Rewards
Family Dollar

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About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US