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Dedicated Account Representative Jobs (NOW HIRING)

We expect Account Representatives to be helpful and dedicated to our customers and coworkers. This role may often be challenging so you should be able to remain calm and polite in tough situations.

We are dedicated and devoted to consistently improving the culture of our team, and focus on ... Patient Account Representative - Schedule: Monday - Friday 8a-4:30p Patient Account Representative ...

Account Representative

Rochester, NY · On-site

$58K - $62K/yr

GG Media is seeking a dedicated and results-oriented Account Representative to serve as a key point of contact between the company and its clients. This role focuses on maintaining strong ...

Account Representative Date: May 22, 2026 Location: Amherst, New York, US Requisition ID: 21732 ... To achieve this, we are dedicated to taking affirmative action to employ and advance in employment ...

With a team of dedicated professionals, we are committed to delivering exceptional customer service and building lasting relationships with our clients. Join us and be a part of our mission to make ...

We are dedicated and devoted to consistently improving the culture of our team, and focus on ... Patient Account Representative - Schedule: Monday - Friday 8a-4:30p Patient Account Representative ...

OR · Hybrid

Job Details The Dedicated Accounts Specialist works closely with health system leadership ... Partners appropriately with external client representatives and internal Cencora support to ensure ...

Job Title: Account Representative Industry: Nonprofit / Association Management Location (city ... Our client is a well-established nonprofit organization dedicated to supporting education, research ...

We are seeking a dedicated and detail-oriented Customer Account Representative to serve as a key point of contact for our clients. In this role, you will manage customer accounts, ensure high levels ...

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Dedicated Account Representative information

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$26K

$56.4K

$92K

How much do dedicated account representative jobs pay per year?

As of Jun 6, 2026, the average yearly pay for dedicated account representative in the United States is $56,411.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $70,500.00 per year, depending on experience, location, and employer.

How does a Dedicated Account Representative typically collaborate with other departments to resolve client issues?

As a Dedicated Account Representative, you’ll work closely with teams such as customer support, sales, operations, and sometimes product development to ensure client needs are addressed efficiently. When a client encounters an issue, you’ll coordinate with the relevant department to gather information, relay updates, and advocate for timely solutions. This role often requires strong communication and organizational skills to manage multiple stakeholders and keep clients informed throughout the resolution process. Building positive working relationships internally is key to delivering excellent service and maintaining client satisfaction.

What is the difference between Dedicated Account Representative vs Customer Service Representative?

AspectDedicated Account RepresentativeCustomer Service Representative
CredentialsTypically requires sales or account management experience, sometimes certifications in customer relationship managementUsually requires customer service training or basic communication skills
Work EnvironmentOften in client-facing roles, managing specific accounts, and building long-term relationshipsPrimarily in call centers or support desks, handling general inquiries
Employer & Industry UsageCommon in sales, B2B services, and account management sectorsWidely used across retail, telecom, and service industries

The main difference is that a Dedicated Account Representative focuses on managing specific client accounts and building long-term relationships, often requiring specialized sales or account management skills. In contrast, a Customer Service Representative handles general customer inquiries and support, typically in a more transactional role. Both roles are essential but serve different functions within organizations.

What is a Dedicated Account Representative?

A Dedicated Account Representative is a professional who manages and maintains relationships with specific clients on behalf of a company. Their main role is to ensure clients receive personalized service, address their needs, and resolve any issues that may arise. They act as the primary point of contact between the client and the company, helping to build long-term business relationships and drive customer satisfaction. Dedicated Account Representatives often tailor solutions to each client's unique requirements and work to maximize value for both the client and their employer.

What are the key skills and qualifications needed to thrive as a Dedicated Account Representative, and why are they important?

To thrive as a Dedicated Account Representative, you need strong customer service abilities, sales acumen, and a solid understanding of the products or services offered, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, sales tracking tools, and communication platforms is typically required. Exceptional interpersonal skills, problem-solving abilities, and proactive communication help you build lasting client relationships and effectively address client needs. These competencies are critical for retaining customers, driving revenue growth, and ensuring client satisfaction in a competitive marketplace.
More about Dedicated Account Representative jobs
Account Representative

Account Representative

Givens

Chesapeake, VA

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Job description

Account Representative
Chesapeake, VA
Full-time, $18.00- $20.00 an hour
Givens is Driven to Deliver - both for our customers and our employees. Since 1957 we have provided our customers with a single source solution for warehouse, distribution, transportation, packing and crating and air freight services. We have been growing significantly over the last few years and continue to grow at a rapid pace.

We are a leading export packaging and warehousing company looking for an Account Representative to manage assigned customer accounts. You will address customer concerns and handle the day-to-day administration of accounts to include billing, inventory, and data entry. We expect Account Representatives to be helpful and dedicated to our customers and coworkers. This role may often be challenging so you should be able to remain calm and polite in tough situations. If you have experience in customer service, we would like to meet you. Your goal will be to foster long-term relationships with our customers and help grow our business.
Responsibilities
  • Be a point of contact providing excellent customer service coordinating inbound amp; outbound carriers, processing customer orders and sending daily assigned customer activity reports, discrepancy reports, project reports and bill of lading request.
  • Maintains Shipping documentation including uploading BCR, documenting and processing staging errors, combining shipments, prepping bill of ladings, ship confirm bill of ladings and monitoring shipments for confirmation errors.
  • Maintains receiving documentation including downloading receiving data to BCR, prepare receiving documents, uploading receiving data from BCR, process upload and batch conformation. Document errors for verification and process errors online.
  • Maintains inventory documentation including uploading relocation data from BCR, preparing Cycle Count Reports, correcting inventory discrepancies, documenting and providing Cycle Count Activity Reports to manager.
  • Follow up regularly to ensure client satisfaction through regular communication.
  • Respond promptly to customer queries and complaints to find solutions.
  • Pass on issues to the manager when needed.
  • Take the initiative to learn and master our warehousing management system.
Requirements
  • Proven experience in customer service roles
  • Proficient in MS Office, particularly Excel
  • Strong communication skills
  • Excellent organizational skills and multitasking ability
  • Attention to accuracy and quality
  • Goal-driven with ability to work under pressure
  • Good problem-solving skills
  • Ability to work in a fast-paced environment and maintain strong attention to detail
  • Experience in transportation, warehousing and/or the logistics industries is a plus.
  • Three plus years of clerical type experience preferred, minimum 2 years.
  • Competent with Microsoft Office (Outlook, Excel and Word).
  • Knowledge of the NAVIS port system a Big Plus!
  • Must have good communication skills, both oral and written.
  • Must be organized with the ability to efficiently multi-task in a fast-paced environment.
  • Candidate must be dependable.
Benefits
  • Health Care Plan (Medical, Dental amp; Vision)
  • Retirement Plan (401k with company match)
  • Life Insurance (Basic amp; Voluntary)
  • Paid Time Off
  • Short Term amp; Long-Term Disability
  • Pay $18-20/Hourly DOE