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Dealership Service Manager Jobs (NOW HIRING)

Boktor Motors

Dealership Service Advisor

Las Vegas, NV · On-site

$20 - $30/hr

Competitive Compensation Job Summary We are looking for a Dealership Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong ...

Carvana

Service Manager, Dealership

Avon Lake, OH

About the team and position The Service Manager, Dealership Operations is responsible for the success of the dealership's service businesses, overall facilities management, and OEM relationship. This ...

Boktor Motors

Dealership Service Advisor

Las Vegas, NV · On-site

$20 - $30/hr

Competitive Compensation Job Summary We are looking for a Dealership Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong ...

Carvana

Service Manager, Dealership

Cleveland, OH · On-site

About the team and position The Service Manager, Dealership Operations is responsible for the success of the dealership's service businesses, overall facilities management, and OEM relationship. This ...

Carvana

Service Manager, Dealership

Avon Lake, OH

About the team and position The Service Manager, Dealership Operations is responsible for the success of the dealership's service businesses, overall facilities management, and OEM relationship. This ...

Carvana

Service Manager, Dealership

Cleveland, OH · On-site

About the team and position The Service Manager, Dealership Operations is responsible for the success of the dealership's service businesses, overall facilities management, and OEM relationship. This ...

Carvana

Service Manager, Dealership

Cleveland, OH · On-site

About the team and position The Service Manager, Dealership Operations is responsible for the success of the dealership's service businesses, overall facilities management, and OEM relationship. This ...

Carvana

Service Manager, Dealership

Cleveland, OH

About the team and position The Service Manager, Dealership Operations is responsible for the success of the dealership's service businesses, overall facilities management, and OEM relationship. This ...

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Dealership Service Manager information

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$118.5K

How much do dealership service manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for dealership service manager in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What does a dealership service manager do?

A Dealership Service Manager oversees the service department at an automotive dealership. They are responsible for managing service staff, ensuring high-quality customer service, meeting sales and productivity goals, and maintaining service records. Additionally, they coordinate repairs and maintenance, handle customer complaints, and ensure compliance with company policies and industry regulations. Their role is essential for keeping the service department running efficiently and profitably.

What are some common challenges faced by a dealership service manager, and how can they be addressed?

Dealership Service Managers often face challenges such as balancing customer satisfaction with operational efficiency, managing a diverse team of technicians, and staying updated with automotive technology advancements. Effective communication, strong organizational skills, and ongoing training are essential to address these issues. Building a positive service culture and fostering collaboration between departments can also help resolve conflicts and improve overall performance.

What are the key skills and qualifications needed to thrive as a dealership service manager, and why are they important?

To thrive as a Dealership Service Manager, you need expertise in automotive repair, customer service, and team leadership, often supported by experience in automotive service and relevant certifications like ASE. Familiarity with dealership management software, scheduling systems, and diagnostic tools is typically required. Strong interpersonal skills, conflict resolution, and the ability to motivate staff set top performers apart. These skills are crucial for ensuring efficient service operations, high customer satisfaction, and a productive work environment.

What is the difference between Dealership Service Manager vs Service Advisor?

AspectDealership Service ManagerService Advisor
CredentialsExperience in automotive service management, certifications like ASE Master Technician or Service Management certificationsHigh school diploma or equivalent, ASE certifications often preferred
Work EnvironmentOversees service department operations, manages staff, and ensures customer satisfactionInteracts directly with customers, writes repair orders, and explains services
Industry UsageCommonly found in automotive dealerships, responsible for overall service department performanceFound in dealerships and repair shops, focusing on customer communication and service sales

The main difference between a Dealership Service Manager and a Service Advisor is their role focus. The Service Manager oversees the entire service department, manages staff, and ensures operational efficiency, while the Service Advisor acts as the primary point of contact for customers, explaining repairs and selling services. Both roles require automotive knowledge, but their responsibilities and daily tasks differ significantly.

How to become a dealership service manager?

To become a dealership service manager, candidates typically need a combination of automotive technical knowledge and management skills, often gained through experience as a service technician or advisor. A relevant post-secondary education, such as a diploma or degree in automotive technology or business management, can be beneficial. Certifications like ASE (Automotive Service Excellence) can also enhance prospects, and strong leadership, communication, and customer service skills are essential for success in this role.
More about Dealership Service Manager jobs

What cities are hiring for Dealership Service Manager jobs?

Cities with the most Dealership Service Manager job openings:

What are the most commonly searched types of Dealership Service jobs?

The most popular types of Dealership Service jobs are:

What states have the most Dealership Service Manager jobs?

States with the most job openings for Dealership Service Manager jobs include:

Dealership Service Manager jobs near you
Infographic showing various Dealership Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $69,971 per year, or $33.6 per hour.

EQUIPMENT DEALERSHIP SERVICE MANAGER

MB Tractor and Equipment

Tilton, NH • On-site

$65K - $80K/yr

Full-time

Posted 5 days ago

Job description

Description:

Position Summary: Responsible for the daily operation of the service department which includes the service desk, service bays and yard. Supervises the service and delivery operations at the store to ensure customer satisfaction.

Essential Functions:

  1. Plans, directs, schedules and coordinates the activities of service writers, service mechanic(s), yard attendant(s), janitor and delivery driver(s) assigned to the store. Trains employees in company procedures.
  2. Oversees the opening and closing of work orders for service based on customer needs using the supervisory reports and direct observations.
  3. Responsible for adequate staffing of assigned areas. Enforces company policy and practices.
  4. Communicates with customers by phone and in person regarding the status of service work orders. Explain any need for additional work.

Other Functions:

  1. Exercises judgment in Customer Satisfaction issues. Seeks approval from Operations Manager when required.
  2. Coordinates and communicates with other store personnel as needed.
  3. Insures safe operating conditions and practices at the store.
  4. Other related duties as assigned.


Requirements:

Minimum Job Requirements:

Education: HS or equivalent. Tech or College preferred.

Experience: 3-5 years Customer service, service advisor and or parts distribution experience.

1-3 years of service department supervision.

Specific Skills: Computer software skills, supervisory skills.

Specialized Knowledge, Licenses, etc.: Mechanical knowledge (Diesel and small engine knowledge), and generally accepted service practices.

Working Conditions: Normal store conditions including occasional service bay and external activities, computer and telephone operations, desk and counter work. Occasional physical effort in training and instruction of employees.

This job description does not include all the duties of the position. The employer has the right to add or revise the list at any time. This job description does not constitute a contract of employment. Employment is “at will” at outlined in the Employee Handbook.