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Dealership Service Manager Jobs in Kentucky (NOW HIRING)

FHLB Des Moines

$87 - $126/hr

Working with dealership management, develop and assist in the execution of action plans to improve the customer experience, service retention, and dealer profitability (service drive training, Mazda ...

Posted today

Nissan Motor Iberica SA

$90 - $120/hr

Conduct regular dealership visits to evaluate service operations, customer satisfaction performance, technician development, and overall service effectiveness.* Meet with vehicle customers as ...

New

The Larson Group

Service Writer

Louisville, KY · On-site

Keep Service Manager informed of all customer complaints and technician problems. * Perform other ... Experience in dealership service shop environment is strongly preferred but not required. *Please ...

The Larson Group

Service Writer

Louisville, KY · On-site

Keep Service Manager informed of all customer complaints and technician problems. * Perform other ... Experience in dealership service shop environment is strongly preferred but not required. *Please ...

Cintas

Service Manager

Louisville, KY · On-site

... managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when ...

Cintas

Service Manager

Louisville, KY · On-site

... managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when ...

Hutson, Inc

Service Manager

Morganfield, KY · On-site

Job overview Manages service operations within the dealership to maximize return on investment through; optimizing Service Department processes to ensure internal and external customer satisfaction ...

Logan's Roadhouse

Service Manager

Paducah, KY · On-site

The Service Manager will strive to deliver exceptional customer service while monitoring guest ... dealing with difficult situations. • Strong computer skills. • Completes all ongoing ...

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All JobsDealership Service JobsDealership Service Manager JobsDealership Service Manager Jobs in Kentucky

Dealership Service Manager information

See Kentucky salary details

$28.7K

$60.8K

$102.9K

How much do dealership service manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for dealership service manager in Kentucky is $60,771.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,200.00 and $69,900.00 per year, depending on experience, location, and employer.

What does a dealership service manager do?

A Dealership Service Manager oversees the service department at an automotive dealership. They are responsible for managing service staff, ensuring high-quality customer service, meeting sales and productivity goals, and maintaining service records. Additionally, they coordinate repairs and maintenance, handle customer complaints, and ensure compliance with company policies and industry regulations. Their role is essential for keeping the service department running efficiently and profitably.

What are some common challenges faced by a dealership service manager, and how can they be addressed?

Dealership Service Managers often face challenges such as balancing customer satisfaction with operational efficiency, managing a diverse team of technicians, and staying updated with automotive technology advancements. Effective communication, strong organizational skills, and ongoing training are essential to address these issues. Building a positive service culture and fostering collaboration between departments can also help resolve conflicts and improve overall performance.

What are the key skills and qualifications needed to thrive as a dealership service manager, and why are they important?

To thrive as a Dealership Service Manager, you need expertise in automotive repair, customer service, and team leadership, often supported by experience in automotive service and relevant certifications like ASE. Familiarity with dealership management software, scheduling systems, and diagnostic tools is typically required. Strong interpersonal skills, conflict resolution, and the ability to motivate staff set top performers apart. These skills are crucial for ensuring efficient service operations, high customer satisfaction, and a productive work environment.

What is the difference between Dealership Service Manager vs Service Advisor?

AspectDealership Service ManagerService Advisor
CredentialsExperience in automotive service management, certifications like ASE Master Technician or Service Management certificationsHigh school diploma or equivalent, ASE certifications often preferred
Work EnvironmentOversees service department operations, manages staff, and ensures customer satisfactionInteracts directly with customers, writes repair orders, and explains services
Industry UsageCommonly found in automotive dealerships, responsible for overall service department performanceFound in dealerships and repair shops, focusing on customer communication and service sales

The main difference between a Dealership Service Manager and a Service Advisor is their role focus. The Service Manager oversees the entire service department, manages staff, and ensures operational efficiency, while the Service Advisor acts as the primary point of contact for customers, explaining repairs and selling services. Both roles require automotive knowledge, but their responsibilities and daily tasks differ significantly.

How to become a dealership service manager?

To become a dealership service manager, candidates typically need a combination of automotive technical knowledge and management skills, often gained through experience as a service technician or advisor. A relevant post-secondary education, such as a diploma or degree in automotive technology or business management, can be beneficial. Certifications like ASE (Automotive Service Excellence) can also enhance prospects, and strong leadership, communication, and customer service skills are essential for success in this role.

What are the most commonly searched types of Dealership Service jobs in Kentucky?

The most popular types of Dealership Service jobs in Kentucky are:

What cities in Kentucky are hiring for Dealership Service Manager jobs?

Cities in Kentucky with the most Dealership Service Manager job openings:

Dealership Service Manager jobs near you
Infographic showing various Dealership Service Manager job openings in Kentucky as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $60,771 per year, or $29.2 per hour.

Dealership Service Advisor / Writer

BMW & Mercedes of Bowling Green

Bowling Green, KY • On-site

Full-time

Retirement, PTO

Re-posted 23 days ago

Job description

Service Advisor:
Luxury Imports of Bowling Green is looking for an A player to join our team. Luxury Imports of Bowling Green believes that its strength, continued success, future growth and profitability depend on building trusting relationships with our team members, customers and industry partners.
Job Responsibilities:
  • Ensure automotive technicians provide you with a comprehensive and detailed inspection.
  • Ensure all inspection results are estimated and clearly communicated to the Customer.
  • Secure Customer authorization for minor and major automotive repairs and services.
  • Help manage shop work-flow and properly set Customer expectation with respect to completion of repairs.
  • Ensure customer service area/lobby are kept in presentable condition.
  • Performing shop opening and closing procedures.

Job Requirements:
  • Top Tier CSI is a must.
  • Must be comfortable selling and closing all types of sales including tires.
  • Must be energetic and have a positive, upbeat personality!
  • Must be able to hit monthly goals.
  • automate dms experience helpful.
  • Automotive dealership experience is required, Highline experience preferred
  • Be a top performer
  • Have a winning attitude
  • A desire for a long term career with a growing organization.
  • High School Diploma or equivalent.

Advisor responsibilities include but not limited to:
  • Greeting customers promptly
  • Obtaining customer and vehicle information
  • Clearly reporting all vehicle symptoms as described by the customer
  • Determining and recommending needed maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verifying that the final invoice reconciles with the work performed on the repair order
  • Explaining all completed work and charges to customers

What We Offer
  • 401K
  • Paid training
  • Paid holidays
  • Paid vacation
  • Full benefits package
  • Closed Sunday, 5-6 day work week
  • Team environment

Apply