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Dealership Relationship Manager Jobs in Indiana (NOW HIRING)

Previous dealership desking experience is required * Strong knowledge of dealership management systems (DMS) and CRM platforms * Ability to recruit, hire, train, and develop successful sales ...

Previous dealership desking experience is required * Strong knowledge of dealership management systems (DMS) and CRM platforms * Ability to recruit, hire, train, and develop successful sales ...

These accounts are developed and maintained with the dealer through a trusted advisor. Responsibilities : * Manages key customer account relationships to provide a differentiated customer experience.

These accounts are developed and maintained with the dealer through a trusted advisor. Responsibilities : * Manages key customer account relationships to provide a differentiated customer experience.

Customer Support Agent

Elkhart, IN ยท On-site

$18 - $24.25/hr

Maintain accurate documentation and notes within customer relationship management systems. * Provide assistance with dealer portals, systems, and service procedures. * Evaluate and communicate ...

Customer Support Agent

Elkhart, IN ยท On-site

$18 - $24.25/hr

Maintain accurate documentation and notes within customer relationship management systems. * Provide assistance with dealer portals, systems, and service procedures. * Evaluate and communicate ...

Customer Support Agent

Elkhart, IN ยท On-site

$18 - $24.25/hr

Maintain accurate documentation and notes within customer relationship management systems. * Provide assistance with dealer portals, systems, and service procedures. * Evaluate and communicate ...

Customer Support Agent

Elkhart, IN ยท On-site

$18 - $24.25/hr

Maintain accurate documentation and notes within customer relationship management systems.Provide assistance with dealer portals, systems, and service procedures.Evaluate and communicate product ...

These accounts are developed and maintained with the dealer through a trusted advisor. Responsibilities : * Manages key customer account relationships to provide a differentiated customer experience.

These accounts are developed and maintained with the dealer through a trusted advisor. Responsibilities : * Manages key customer account relationships to provide a differentiated customer experience.

... dealership? Job Summary Our team is hiring an Experienced High Volume Used Vehicle Sales Manager who is proficient in vAuto, VinSolutions or other CRM, and Rapid Recon. We're seeking someone who has ...

... dealership? Job Summary Our team is hiring an Experienced High Volume Used Vehicle Sales Manager who is proficient in vAuto, VinSolutions or other CRM, and Rapid Recon. We're seeking someone who has ...

Showing results 41-60

Dealership Relationship Manager information

What is a dealership relationship manager?

Dealership Relationship Managers are professionals responsible for building and maintaining strong business relationships between automotive dealerships and manufacturers, lenders, or other partners. They serve as the main point of contact, ensuring smooth communication, addressing dealership needs, and supporting sales growth. Their duties often include providing training, resolving issues, implementing sales strategies, and ensuring compliance with company standards. By fostering positive relationships, they help dealerships achieve their sales targets and improve customer satisfaction.

How does a dealership relationship manager typically collaborate with sales teams and dealership staff to achieve business goals?

A Dealership Relationship Manager works closely with both internal sales teams and dealership staff to foster strong partnerships and drive mutual success. This involves regular on-site visits, providing product training, addressing concerns, and aligning dealership objectives with company offerings. By facilitating clear communication and offering tailored solutions, the manager ensures dealerships are well-supported and motivated to meet sales targets. Effective collaboration often requires problem-solving, adaptability, and a proactive approach to building trust and sustaining long-term relationships.

What are the key skills and qualifications needed to thrive as a dealership relationship manager, and why are they important?

To thrive as a Dealership Relationship Manager, you need strong sales acumen, knowledge of the automotive industry, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems, dealership management software, and sales analytics tools is important for tracking performance and managing accounts. Outstanding interpersonal skills, negotiation abilities, and problem-solving are crucial for building trust and maintaining productive partnerships with dealerships. These competencies enable effective relationship management, drive sales growth, and ensure customer satisfaction in a competitive market.

What is the difference between Dealership Relationship Manager vs Sales Consultant?

AspectDealership Relationship ManagerSales Consultant
CredentialsCustomer service experience, industry knowledgeSales training, product knowledge
Work EnvironmentOffice and dealership settings, client meetingsShowroom, direct customer interaction
Employer & IndustryAutomotive dealerships, service departmentsCar dealerships, retail sales
Search & Comparison IntentCustomer retention, relationship buildingVehicle sales, lead generation

The Dealership Relationship Manager focuses on maintaining customer relationships, ensuring satisfaction, and fostering loyalty. In contrast, a Sales Consultant primarily aims to sell vehicles and generate new leads. While both roles require industry knowledge and customer interaction, their core responsibilities differ, with the Relationship Manager emphasizing ongoing client engagement and the Sales Consultant concentrating on sales transactions.

What are popular job titles related to Dealership Relationship Manager jobs in Indiana?

For Dealership Relationship Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Dealership Relationship Manager jobs in Indiana look for?

The top searched job categories for Dealership Relationship Manager jobs in Indiana are:

What cities in Indiana are hiring for Dealership Relationship Manager jobs?

Cities in Indiana with the most Dealership Relationship Manager job openings:

Infographic showing various Dealership Relationship Manager job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution.

Sales Desk Manager

Lockhart Auto Group

Central, IN โ€ข On-site

Full-time

Re-posted 19 days ago


Job description

Sales Desk Manager

Lockhart Cadillac, a luxury Cadillac franchise dealership, is seeking an experienced, motivated Sales Desk Manager to lead our sales team and deliver an exceptional client experience. This is an outstanding opportunity for a proven automotive sales leader who thrives in a high-performance environment and understands the expectations of an affluent clientele.

Requirements
  • Minimum 5 years of automotive sales experience

  • Minimum 3 years of automotive sales management experience

  • Luxury automotive dealership experience preferred, but not required

  • Previous dealership desking experience is required

  • Strong knowledge of dealership management systems (DMS) and CRM platforms

  • Ability to recruit, hire, train, and develop successful sales consultants

  • Experience appraising trade-ins and structuring vehicle deals

  • Strong leadership, communication, and organizational skills

  • Ability to conduct daily sales meetings and motivate a sales team

  • Professional appearance and demeanor

  • Exceptional verbal and written communication skills with the ability to build relationships with an affluent, discerning customer base

  • Commitment to delivering a first-class luxury buying experience

Responsibilities
  • Manage all daily sales desk operations

  • Structure and finalize vehicle transactions

  • Recruit, interview, hire, onboard, and train new sales professionals

  • Coach and develop the sales team to achieve dealership goals

  • Monitor CRM activity and ensure consistent customer follow-up

  • Accurately appraise customer trade-ins

  • Conduct daily sales meetings while providing ongoing training and performance coaching

  • Work closely with Finance and dealership leadership to maximize customer satisfaction and dealership profitability

  • Ensure every customer interaction reflects the premium standards and reputation of the Cadillac brand

What We Offer
  • Competitive compensation package

  • Professional, team-oriented work environment

  • The opportunity to represent one of the most prestigious luxury automotive brands in the industry

Apply Today

No phone calls, please.

Please email your resume to Bob Heman bheman@lockhartcadillac.com with the subject line Sales Desk Manager Application.