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Dealership Relationship Manager Jobs in Indiana (NOW HIRING)

John Jones Auto Group

General Manager

Scottsburg, IN · On-site

$120 - $180/hr

Build strong relationships with customers, community partners, and manufacturer representatives. Qualifications * 5-10+ years of automotive dealership management experience. * Previous experience as ...

Lockhart Auto Group

Sales Desk Manager

Fishers, IN · On-site

Previous dealership desking experience is required * Strong knowledge of dealership management systems (DMS) and CRM platforms * Ability to recruit, hire, train, and develop successful sales ...

Lockhart Auto Group

Sales Desk Manager

Fishers, IN · On-site

Previous dealership desking experience is required * Strong knowledge of dealership management systems (DMS) and CRM platforms * Ability to recruit, hire, train, and develop successful sales ...

Lockhart Auto Group

Sales Desk Manager

Central, IN

Previous dealership desking experience is required * Strong knowledge of dealership management systems (DMS) and CRM platforms * Ability to recruit, hire, train, and develop successful sales ...

Lockhart Auto Group

Sales Desk Manager

Central, IN · On-site

Previous dealership desking experience is required * Strong knowledge of dealership management systems (DMS) and CRM platforms * Ability to recruit, hire, train, and develop successful sales ...

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Dealership Relationship Manager information

How does a dealership relationship manager typically collaborate with sales teams and dealership staff to achieve business goals?

A Dealership Relationship Manager works closely with both internal sales teams and dealership staff to foster strong partnerships and drive mutual success. This involves regular on-site visits, providing product training, addressing concerns, and aligning dealership objectives with company offerings. By facilitating clear communication and offering tailored solutions, the manager ensures dealerships are well-supported and motivated to meet sales targets. Effective collaboration often requires problem-solving, adaptability, and a proactive approach to building trust and sustaining long-term relationships.

What is the difference between Dealership Relationship Manager vs Sales Consultant?

AspectDealership Relationship ManagerSales Consultant
CredentialsCustomer service experience, industry knowledgeSales training, product knowledge
Work EnvironmentOffice and dealership settings, client meetingsShowroom, direct customer interaction
Employer & IndustryAutomotive dealerships, service departmentsCar dealerships, retail sales
Search & Comparison IntentCustomer retention, relationship buildingVehicle sales, lead generation

The Dealership Relationship Manager focuses on maintaining customer relationships, ensuring satisfaction, and fostering loyalty. In contrast, a Sales Consultant primarily aims to sell vehicles and generate new leads. While both roles require industry knowledge and customer interaction, their core responsibilities differ, with the Relationship Manager emphasizing ongoing client engagement and the Sales Consultant concentrating on sales transactions.

What is a dealership relationship manager?

Dealership Relationship Managers are professionals responsible for building and maintaining strong business relationships between automotive dealerships and manufacturers, lenders, or other partners. They serve as the main point of contact, ensuring smooth communication, addressing dealership needs, and supporting sales growth. Their duties often include providing training, resolving issues, implementing sales strategies, and ensuring compliance with company standards. By fostering positive relationships, they help dealerships achieve their sales targets and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a dealership relationship manager, and why are they important?

To thrive as a Dealership Relationship Manager, you need strong sales acumen, knowledge of the automotive industry, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems, dealership management software, and sales analytics tools is important for tracking performance and managing accounts. Outstanding interpersonal skills, negotiation abilities, and problem-solving are crucial for building trust and maintaining productive partnerships with dealerships. These competencies enable effective relationship management, drive sales growth, and ensure customer satisfaction in a competitive market.
What are popular job titles related to Dealership Relationship Manager jobs in Indiana? For Dealership Relationship Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Dealership Relationship Manager jobs in Indiana look for? The top searched job categories for Dealership Relationship Manager jobs in Indiana are:
What cities in Indiana are hiring for Dealership Relationship Manager jobs? Cities in Indiana with the most Dealership Relationship Manager job openings:
Dealership Relationship Manager jobs near you
Infographic showing various Dealership Relationship Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

General Manager

John Jones Chevrolet of Scottsburg

Scottsburg, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

The General Manager is responsible for the overall leadership, profitability, and daily operations of the dealership. This position oversees all departments—including Sales, Finance & Insurance (F&I), Service, Parts, and Administration—to ensure exceptional customer satisfaction, employee development, and financial performance while maintaining the standards and values of John Jones Auto Group.

Responsibilities
  • Direct and oversee all dealership operations.
  • Develop and execute sales and profitability strategies.
  • Lead, coach, and mentor department managers and staff.
  • Monitor and improve new and used vehicle sales performance.
  • Ensure outstanding customer service and maintain high CSI (Customer Satisfaction Index) scores.
  • Manage dealership budgets, expenses, and financial performance.
  • Review monthly financial statements and establish performance goals.
  • Oversee inventory management and vehicle acquisition.
  • Ensure compliance with manufacturer requirements, company policies, and state and federal regulations.
  • Foster a positive workplace culture focused on accountability, teamwork, and continuous improvement.
  • Recruit, hire, train, and retain high-performing employees.
  • Build strong relationships with customers, community partners, and manufacturer representatives.
 Qualifications
  • 5–10+ years of automotive dealership management experience.
  • Previous experience as a General Sales Manager, General Manager, or Dealer Principal preferred.
  • Demonstrated success in increasing sales and profitability.
  • Strong leadership, communication, and decision-making skills.
  • Experience managing fixed operations (service and parts) and variable operations (sales and F&I).
  • Ability to analyze financial reports and performance metrics.
  • Knowledge of dealership management systems (DMS), CRM platforms, and inventory software.
  • Valid driver's license with an acceptable driving record.
 Preferred Skills
  • Strategic planning and business development.
  • Financial analysis and budgeting.
  • Team leadership and employee development.
  • Customer relationship management.
  • Conflict resolution and negotiation.
  • Process improvement and operational efficiency.
 Performance Expectations
  • Achieve sales and gross profit objectives.
  • Increase customer satisfaction and retention.
  • Maintain healthy inventory levels.
  • Improve employee productivity and retention.
  • Ensure regulatory and manufacturer compliance.
  • Support continued growth of the dealership and John Jones Auto Group.
 Benefits
  • Competitive compensation with performance incentives.
  • Health, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid time off.
  • Employee discounts on vehicles, parts, and service.
  • Ongoing training and professional development.

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