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Dealership Dispatcher Jobs (NOW HIRING)

Acura of Avon

Automotive Service Dispatcher

Canton, CT · On-site

$19.25 - $25.75/hr

Follow dealership policies and manufacturer guidelines QUALIFICATIONS: * High school diploma or GED ... Experience as a Service Dispatcher, Shop Foreman, Service Advisor, or Technician is highly ...

Community Ambulance

Dispatcher

Las Vegas, NV

$37K - $72K/yr

Exhibit a competent, caring, and professional conduct when dealing with others. * Adheres to radio ... Dispatch emergency and non-emergency calls to ambulances using the VHF Radio System. Communicates ...

Acura of Avon

Automotive Service Dispatcher

Canton, CT · On-site

$19.25 - $25.75/hr

Follow dealership policies and manufacturer guidelines QUALIFICATIONS: * High school diploma or GED ... Experience as a Service Dispatcher, Shop Foreman, Service Advisor, or Technician is highly ...

Southwest Forest Products

Dispatcher

Phoenix, AZ · On-site

The Dispatcher Specialist position is responsible for managing company drivers and owner operators ... dealing with precise information, were required and successfully demonstrated. * Must be a team ...

Acura of Avon

Automotive Service Dispatcher

Canton, CT

$19.25 - $25.75/hr

Follow dealership policies and manufacturer guidelines QUALIFICATIONS: * High school diploma or GED ... Experience as a Service Dispatcher, Shop Foreman, Service Advisor, or Technician is highly ...

City of Novi

Dispatcher

Novi, MI · On-site

$58K/yr

As a Dispatcher, you will be a key team player within the City of Novi's Public Safety team. You ... Warrant entry and filing; typing and data entry dealing with a variety of police/fire records and ...

Ritchie Bros.

Dispatcher

Shady Spring, WV

The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups ... dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access ...

City of Novi

Dispatcher

Novi, MI

$58K/yr

As a Dispatcher, you will be a key team player within the City of Novi's Public Safety team. You ... Warrant entry and filing; typing and data entry dealing with a variety of police/fire records and ...

City of Novi

Dispatcher

Novi, MI · On-site

$58K/yr

As a Dispatcher, you will be a key team player within the City of Novi's Public Safety team. You ... Warrant entry and filing; typing and data entry dealing with a variety of police/fire records and ...

Toyota of Redlands

Service Dispatcher

Redlands, CA · On-site

$16/hr

Service Department Dispatcher - We are currently seeking a full time Service Dispatcher for our rapidly expanding dealership group! This is the perfect entry level position for individuals looking to ...

Ritchie Bros.

Dispatcher

New Philadelphia, OH

The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups ... dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access ...

Proficient Auto Logistics

Dispatcher

Greer, SC · On-site

$50K - $55K/yr

... dealerships around the country. We have developed a differentiated business model due to our scale ... The Dispatcher is responsible to coordinate professional Auto Haulers across the region with ...

Toyota of Redlands

Service Dispatcher

Redlands, CA · On-site

$16 - $22/hr

Service Department Dispatcher - We are currently seeking a full time Service Dispatcher for our rapidly expanding dealership group! This is the perfect entry level position for individuals looking to ...

Toyota of Redlands

Service Dispatcher

Redlands, CA · On-site

$16/hr

Service Department Dispatcher - We are currently seeking a full time Service Dispatcher for our rapidly expanding dealership group! This is the perfect entry level position for individuals looking to ...

Proficient Auto Logistics

Dispatcher

Greer, SC

$50K - $55K/yr

... dealerships around the country. We have developed a differentiated business model due to our scale ... The Dispatcher is responsible to coordinate professional Auto Haulers across the region with ...

DocGo

Dispatcher

Madison, WI · On-site

$22 - $27/hr

Conduct yourself in a courteous, helpful, and professional manner at all times when dealing with patients, co-workers, supervisors and/or the public * Receive, prioritize, and dispatch calls in CAD ...

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Dealership Dispatcher information

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How much do dealership dispatcher jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for dealership dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a dealership dispatcher?

A Dealership Dispatcher is responsible for coordinating the flow of work between service advisors, technicians, and customers at an automotive dealership. They assign repair orders, monitor work progress, and ensure that vehicles are serviced efficiently and on schedule. Dispatchers play a crucial role in maximizing productivity, minimizing customer wait times, and maintaining effective communication within the service department. Their organizational skills help keep the service department running smoothly and ensure a positive customer experience.

What skills and qualifications are needed to thrive as a dealership dispatcher?

Dealership Dispatchers need strong organizational skills, attention to detail, and familiarity with automotive service processes, often supported by a high school diploma or equivalent. Proficiency in dealership management software, scheduling systems, and basic computer applications is commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help set top performers apart. These skills are vital for efficiently coordinating service operations, ensuring customer satisfaction, and maintaining smooth workflow within the dealership.

Is it hard to get hired as a dealership dispatcher?

Getting hired as a dealership dispatcher generally requires good organizational skills, communication abilities, and familiarity with dispatching software or systems. While some positions may prefer prior experience or a relevant background, entry-level roles are often available, and the hiring process can vary depending on the dealership's size and needs.

How does a dealership dispatcher typically coordinate with service technicians and advisors throughout the day?

A Dealership Dispatcher plays a key role in managing the workflow between the service advisors and technicians. They receive repair orders from service advisors and assign them to technicians based on skill set, urgency, and current workload. Throughout the day, dispatchers monitor job progress, adjust assignments as needed, and communicate updates to both the advisors and technicians to ensure efficient operations. This coordination helps minimize downtime, improves customer satisfaction, and keeps the service department running smoothly.

What is the difference between Dealership Dispatcher vs Service Advisor?

AspectDealership DispatcherService Advisor
Primary RoleCoordinates vehicle pickups, deliveries, and service appointmentsCommunicates with customers about vehicle repairs and service needs
Work EnvironmentDealership service department, logistics, customer serviceDealership service department, customer interaction, sales support
Required CredentialsHigh school diploma, good communication skillsHigh school diploma, excellent communication, customer service skills

While both roles are essential in a dealership's service department, a Dealership Dispatcher primarily manages vehicle logistics and scheduling, whereas a Service Advisor focuses on customer communication and service recommendations. Understanding these differences helps in choosing the right career path or job search focus within automotive service roles.

More about Dealership Dispatcher jobs
What job categories do people searching Dealership Dispatcher jobs look for? The top searched job categories for Dealership Dispatcher jobs are:
Dealership Dispatcher jobs near you
Infographic showing various Dealership Dispatcher job openings in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Automotive Service Dispatcher

Acura of Avon

Canton, CT • On-site

$19.25 - $25.75/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 23 days ago

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

  • Assign repair orders to technicians based on skill level, experience, certifications, and current workload
  • Monitor technician productivity and maintain a balanced workflow
  • Prioritize customer waiters, appointments, warranty repairs, and emergency repairs
  • Coordinate with Service Advisors regarding repair status and estimated completion times
  • Monitor shop capacity and adjust work assignments as needed
  •  Ensure repair orders are dispatched accurately and efficiently
  • Track technician hours, efficiency, productivity
  • Work with the parts department to minimize delays caused by unavailable parts
  • Maintain communication between technicians, advisors, and management
  • Review repair orders for completeness before dispatching
  • Maintain a clean, organized, and safe work environment
  • Follow dealership policies and manufacturer guidelines

QUALIFICATIONS:

  • High school diploma or GED required
  • Previous automotive dealership service experience preferred
  • Experience as a Service Dispatcher, Shop Foreman, Service Advisor, or Technician is highly desirable
  • Strong understanding of automotive repair processes
  • Knowledge of warranty and customer pay repair procedures
  • Strong communication and interpersonal abilities
  • Ability to work effectively in a fast-paced environment
  • Basic computer proficiency and experience with dealer management systems 

BENEFITS:

  • Competitive salary
  • Medical and dental insurance
  • Paid time off
  • 401K
  • Employee vehicle purchase program
  • Paid training and career development opportunities

KEY PERFORMANCE INDICATORS

  • Technician Productivity
  • Technician efficiency
  • Repair order cycle time
  • Customer satisfaction
  • On-time repair completion
  • Effective shop utilization
  • Reduced comeback rate
  • Warranty compliance

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