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Dealership Dispatcher Jobs (NOW HIRING)

UNITED PETROLEUM TRANSPORTS INC

Dispatcher

Euless, TX · On-site

$55K - $60K/yr

Put a friendly, professional face forward when dealing with not only the drivers, but customer ... One year experience dispatching or in the customer service area Knowledge, Skills and Abilities:

Mustang Cat

Field Service Dispatcher

Houston, TX · On-site

$21.60 - $23/hr

... ® dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest ... Machinery Field Service Dispatcher - Houston, TX (Field Service Dispatcher | Heavy Equipment ...

Acura of Avon

Automotive Service Dispatcher

Canton, CT

$19.25 - $25.75/hr

Follow dealership policies and manufacturer guidelines QUALIFICATIONS: * High school diploma or GED ... Experience as a Service Dispatcher, Shop Foreman, Service Advisor, or Technician is highly ...

Acura of Avon

Automotive Service Dispatcher

Canton, CT

$19.25 - $25.75/hr

Follow dealership policies and manufacturer guidelines QUALIFICATIONS: * High school diploma or GED ... Experience as a Service Dispatcher, Shop Foreman, Service Advisor, or Technician is highly ...

DocGo

Dispatcher

Goodlettsville, TN · On-site

$20 - $24/hr

Conduct yourself in a courteous, helpful, and professional manner at all times when dealing with patients, co-workers, supervisors and or the public. * Receive, prioritize, and dispatch calls in the ...

Southwest Forest Products

Dispatcher

Phoenix, AZ · On-site

The Dispatcher Specialist position is responsible for managing company drivers and owner operators ... dealing with precise information, were required and successfully demonstrated. * Must be a team ...

Community Ambulance

Dispatcher

Las Vegas, NV

$37K - $72K/yr

Exhibit a competent, caring, and professional conduct when dealing with others. * Adheres to radio ... Dispatch emergency and non-emergency calls to ambulances using the VHF Radio System. Communicates ...

Acura of Avon

Automotive Service Dispatcher

Canton, CT · On-site

$19.25 - $25.75/hr

Follow dealership policies and manufacturer guidelines QUALIFICATIONS: * High school diploma or GED ... Experience as a Service Dispatcher, Shop Foreman, Service Advisor, or Technician is highly ...

Acura of Avon

Automotive Service Dispatcher

Canton, CT · On-site

$19.25 - $25.75/hr

Follow dealership policies and manufacturer guidelines QUALIFICATIONS: * High school diploma or GED ... Experience as a Service Dispatcher, Shop Foreman, Service Advisor, or Technician is highly ...

DocGo

Dispatcher

Goodlettsville, TN

$24/hr

Conduct yourself in a courteous, helpful, and professional manner at all times when dealing with patients, co-workers,supervisorsand orthe public. * Receive, prioritize, and dispatch calls in the CAD ...

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Dealership Dispatcher information

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How much do dealership dispatcher jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for dealership dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a dealership dispatcher?

A Dealership Dispatcher is responsible for coordinating the flow of work between service advisors, technicians, and customers at an automotive dealership. They assign repair orders, monitor work progress, and ensure that vehicles are serviced efficiently and on schedule. Dispatchers play a crucial role in maximizing productivity, minimizing customer wait times, and maintaining effective communication within the service department. Their organizational skills help keep the service department running smoothly and ensure a positive customer experience.

What skills and qualifications are needed to thrive as a dealership dispatcher?

Dealership Dispatchers need strong organizational skills, attention to detail, and familiarity with automotive service processes, often supported by a high school diploma or equivalent. Proficiency in dealership management software, scheduling systems, and basic computer applications is commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help set top performers apart. These skills are vital for efficiently coordinating service operations, ensuring customer satisfaction, and maintaining smooth workflow within the dealership.

How does a dealership dispatcher typically coordinate with service technicians and advisors throughout the day?

A Dealership Dispatcher plays a key role in managing the workflow between the service advisors and technicians. They receive repair orders from service advisors and assign them to technicians based on skill set, urgency, and current workload. Throughout the day, dispatchers monitor job progress, adjust assignments as needed, and communicate updates to both the advisors and technicians to ensure efficient operations. This coordination helps minimize downtime, improves customer satisfaction, and keeps the service department running smoothly.

What is the difference between Dealership Dispatcher vs Service Advisor?

AspectDealership DispatcherService Advisor
Primary RoleCoordinates vehicle pickups, deliveries, and service appointmentsCommunicates with customers about vehicle repairs and service needs
Work EnvironmentDealership service department, logistics, customer serviceDealership service department, customer interaction, sales support
Required CredentialsHigh school diploma, good communication skillsHigh school diploma, excellent communication, customer service skills

While both roles are essential in a dealership's service department, a Dealership Dispatcher primarily manages vehicle logistics and scheduling, whereas a Service Advisor focuses on customer communication and service recommendations. Understanding these differences helps in choosing the right career path or job search focus within automotive service roles.

Is it hard to get hired as a dealership dispatcher?

Getting hired as a dealership dispatcher can vary depending on experience and skills, but generally, the role requires good communication, organization, and familiarity with dispatching software. Entry-level positions may be easier to obtain, while more experienced dispatchers with industry knowledge have better prospects. Certifications or prior experience in logistics can improve chances of employment.
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Dealership Dispatcher jobs near you
Infographic showing various Dealership Dispatcher job openings in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Dispatcher / Booker

World Class Automotive Organization

Dallas, TX

Full-time

Medical, Dental, Life, Retirement

Re-posted 28 days ago

Job description

Our business is BOOMING! Join our team to start your CAREER, not a job!

Randall Reed’s World Class Automotive Group

The World Class Automotive Group Talent Team recruits talent to compliment the Randall Reed family of dealerships. Our group is Texas based and growing every day. Through dealership acquisitions and business growth we are in need of quality individuals to staff our corporate and dealership needs. The World Class Automotive Group seeks individuals that have the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long term profitable career.

Due to our recent growth and acquisitions we are looking for individuals to fulfill the following positions:

Position: Dispatcher /Booker

Job Purpose: Process Clients paperwork from service work and ensure complete satisfaction of the Clients service visit.

Job Duties:

  • Process service paperwork
  • Process payment of services rendered
  • Book Technicians Repair Orders
  • Backup Service Dispatcher
  • Finalize service repair orders
  • Explain basic work completed on Clients vehicles
  • Recognize possible Client concerns and alert Management
  • Answer incoming service phone calls
  • Schedule service appointments
  • Follow up with service Clients to ensure satisfaction

Skills/Qualifications

  • Customer focused friendly attitude
  • Ability to recognize and satisfy customer concerns
  • Basic computer skills
  • Ability to process cash and credit card transactions
  • Spanish speaking is a plus

Job Requirements

  • Must hold a high school diploma or equivalent
  • Superior customer interaction skills
  • Basic Computer skills
  • Positive, friendly attitude, along with a customer service mentality
  • Enjoy working in a fast paced environment
  • Able to work on your feet for extended periods of time
  • All applicants must be able to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license.

We strive for a superior customer experience and believe our Associates should have the same superior experience. We believe in building a long term relationship with each Associate offering the following benefits:

401K

Health Insurance

Dental Insurance

Disability & Life Insurance

Flexible work schedule

Randall Reed’s World Class Automotive Group also offers educational and long term career assistance:

World Class University

New hire orientation

OJT on the job training

Manufacturer’s certification processes

Soft skills / work process training

Established career paths to achieve

Intrigued?

Click on the link to view open positions and start your new career!