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Dealer Relations Manager Jobs (NOW HIRING)

Lithia Motors, Inc.

Customer Relations Manager

Phoenix, AZ · On-site

$3.5K - $5.0K/mo

Dealership:L0378 Bell Road Toyota Bell Road Toyota Hiring: Customer Relations Manager * Pay: $3,500 - $5,000 per month (DOE) * Schedule: We ask that you have open availability to support dealership ...

Lithia Motors, Inc.

Customer Relations Manager

Phoenix, AZ · On-site

$3.5K - $5.0K/mo

Dealership: L0378 Bell Road Toyota Bell Road Toyota Hiring: Customer Relations Manager * Pay: $3,500 - $5,000 per month (DOE) * Schedule: We ask that you have open availability to support dealership ...

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Dealer Relations Manager information

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$28K

$80.7K

$140.5K

How much do dealer relations manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for dealer relations manager in the United States is $80,705.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $105,500.00 per year, depending on experience, location, and employer.

What is a dealer relations manager?

A Dealer Relations Manager is a professional responsible for building and maintaining strong relationships between a company and its network of dealers or distributors. They act as the main point of contact for dealers, addressing concerns, providing support, and ensuring that both parties work together effectively to achieve sales goals. Their duties often include negotiating contracts, resolving conflicts, and coordinating training or marketing initiatives to help dealers succeed. Dealer Relations Managers play a crucial role in fostering long-term partnerships that benefit both the company and its dealers.

What are the key skills and qualifications needed to thrive as a dealer relations manager, and why are they important?

To excel as a Dealer Relations Manager, you need strong relationship management, negotiation, and sales skills, often supported by a degree in business or a related field. Familiarity with CRM software, sales analytics tools, and dealership management systems is typically required. Exceptional interpersonal communication, problem-solving abilities, and a customer-focused mindset distinguish top performers in this role. These competencies are crucial for building productive dealer partnerships, resolving issues efficiently, and driving business growth.

How does a dealer relations manager typically collaborate with sales and marketing teams to support dealership success?

A Dealer Relations Manager works closely with both sales and marketing teams to ensure that dealerships have the resources, information, and support needed to promote and sell products effectively. This often involves coordinating training sessions, sharing market intelligence, relaying feedback from dealers, and developing joint promotional strategies. Regular communication and collaboration help align dealership goals with company objectives, fostering a productive partnership that drives mutual growth. Being proactive and responsive in addressing dealer concerns is also key to maintaining strong relationships and achieving sales targets.

What is the difference between Dealer Relations Manager vs Sales Coordinator?

AspectDealer Relations ManagerSales Coordinator
Primary FocusManaging dealer relationships, negotiations, and partnership developmentSupporting sales team, coordinating sales activities, and administrative tasks
Required SkillsRelationship management, communication, negotiationOrganizational skills, communication, basic sales knowledge
Work EnvironmentCorporate offices, dealership networksSales departments, customer service settings
Industry UsageAutomotive, wholesale, distributionAutomotive, retail, wholesale

The Dealer Relations Manager focuses on building and maintaining strong relationships with dealers, negotiating deals, and ensuring partnership success. In contrast, the Sales Coordinator supports the sales team by coordinating activities and handling administrative tasks. Both roles require communication skills, but the Dealer Relations Manager typically has more strategic responsibilities related to dealer engagement and partnership growth.

What cities are hiring for Dealer Relations Manager jobs?

Cities with the most Dealer Relations Manager job openings:

What states have the most Dealer Relations Manager jobs?

States with the most job openings for Dealer Relations Manager jobs include:

What are popular job titles related to Dealer Relations Manager jobs?

For Dealer Relations Manager jobs, the most frequently searched job titles are:

Dealer Relations Manager jobs near you
Infographic showing various Dealer Relations Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $80,705 per year, or $38.8 per hour.

Customer Relations Manager

Little Rock, AR • On-site

Crain Automotive
51 - 200 employees
Learn more about Crain Automotiveexternal

Full-time

Re-posted 17 days ago

Crain Automotive rating

5.8

Company rating: 5.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

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Customer Relations ManagerLocation: Crain Chevrolet of Little Rock

Address: 9911 Interstate 30, Little Rock, AR, 72209

Job Description

Crain Chevrolet of Little Rock is seeking a dedicated and proactive Customer Relations Manager to join our team. The ideal candidate will be responsible for managing and enhancing our customer relationships, ensuring a positive experience for every client, and supporting the dealership’s commitment to exceptional service.

Key Responsibilities
  • Develop and maintain strong relationships with customers to foster loyalty and repeat business.
  • Address and resolve customer inquiries, concerns, and complaints promptly and professionally.
  • Collaborate with sales, service, and other departments to ensure seamless customer experiences.
  • Monitor customer feedback and implement strategies to improve satisfaction and retention.
  • Manage customer communication channels including phone, email, and in-person interactions.
  • Track and report on customer relations metrics to support continuous improvement.
Required Skills
  • Customer Relations: Proven ability to build and maintain positive relationships with customers.
  • Self Management: Strong organizational skills with the ability to work independently and manage multiple priorities.
  • Time Management: Efficiently manage time to meet deadlines and handle customer needs promptly.
Qualifications
  • Previous experience in customer relations or a related field preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficiency with customer management software and Microsoft Office Suite is a plus.

If you are passionate about delivering outstanding customer service and thrive in a dynamic environment, we encourage you to apply for the Customer Relations Manager position at Crain Chevrolet of Little Rock.

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