Automotive Service Manager Crain Automotive Group - Northwest Arkansas Position Summary Crain Automotive Group is seeking an experienced Automotive Service Manager to lead one of our service ...

60 Crain Automotive Jobs Hiring Near You
Automotive Service Manager Crain Automotive Group - Northwest Arkansas Position Summary Crain Automotive Group is seeking an experienced Automotive Service Manager to lead one of our service ...
AUTOMOTIVE SALES MANAGER - CRAIN KIA OF FAYETTEVILLE Location: Crain Kia of Fayetteville 2277 Foxglove Dr Job Id: 1168 # of Openings: 1 AUTOMOTIVE SALES MANAGER - CRAIN KIA OF FAYETTEVILLE Crain Kia ...
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AUTOMOTIVE SALES MANAGER - CRAIN KIA OF FAYETTEVILLE Location: Crain Kia of Fayetteville 2277 Foxglove Dr Job Id: 1168 # of Openings: 1 AUTOMOTIVE SALES MANAGER - CRAIN KIA OF FAYETTEVILLE Crain Kia ...
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AUTOMOTIVE SALES MANAGER - CRAIN KIA OF FAYETTEVILLE Crain Kia of Fayetteville is looking for an experienced, driven Automotive Sales Manager to join our leadership team. We are looking for more than ...
AUTOMOTIVE SALES MANAGER - CRAIN KIA OF FAYETTEVILLE Crain Kia of Fayetteville is looking for an experienced, driven Automotive Sales Manager to join our leadership team. We are looking for more than ...
Crain Automotive Group is looking for Manager Trainees in Central Arkansas
Little Rock, AR · On-site
$48K - $120K/yr
Crain Automotive Group is looking for New amp; Used Vehicle Sales Professionals and Product Specialists to join our growing team across Central Arkansas. Business is GREAT, we have the inventory and ...
Crain Automotive Group is looking for Manager Trainees in Central Arkansas
Little Rock, AR · On-site
$48K - $120K/yr
Crain Automotive Group is looking for New amp; Used Vehicle Sales Professionals and Product Specialists to join our growing team across Central Arkansas. Business is GREAT, we have the inventory and ...
Automotive Sales - Kia of Bentonville
Bentonville, AR · On-site
$48K - $120K/yr
Automotive Sales - Crain Automotive Group is Looking for Sales Professionals Be Part of The Best Team in Arkansas - The Crain Team in NW Arkansas Are you ready to start a rewarding career with ...
Automotive Sales - Kia of Bentonville
Bentonville, AR · On-site
$48K - $120K/yr
Automotive Sales - Crain Automotive Group is Looking for Sales Professionals Be Part of The Best Team in Arkansas - The Crain Team in NW Arkansas Are you ready to start a rewarding career with ...
Finance Manager - Crain Kia of Fayetteville Crain Kia of Fayetteville is looking for an experienced Automotive Finance Manager to join our growing team. We are looking for someone who understands ...
Finance Manager - Crain Kia of Fayetteville Crain Kia of Fayetteville is looking for an experienced Automotive Finance Manager to join our growing team. We are looking for someone who understands ...
Automotive Sales - Join Our Team
Jacksonville, AR · On-site
$100K/yr
Crain Ford of Jacksonville 1800 School Dr Job Id: 1156 # of Openings: 1 Automotive Sales - Crain Automotive Group is Looking for Sales Professionals Be Part of The Best Team in Arkansas - The Crain ...
Automotive Sales - Join Our Team
Jacksonville, AR · On-site
$100K/yr
Crain Ford of Jacksonville 1800 School Dr Job Id: 1156 # of Openings: 1 Automotive Sales - Crain Automotive Group is Looking for Sales Professionals Be Part of The Best Team in Arkansas - The Crain ...
Automotive Sales - Kia of Bentonville
Bentonville, AR · On-site
$100K/yr
Crain Kia of Bentonville 2201 SE 28th St. Bentonville, AR Job Id: 1154 # of Openings: 1 Automotive Sales - Crain Automotive Group is Looking for Sales Professionals Be Part of The Best Team in ...
Automotive Sales - Kia of Bentonville
Bentonville, AR · On-site
$100K/yr
Crain Kia of Bentonville 2201 SE 28th St. Bentonville, AR Job Id: 1154 # of Openings: 1 Automotive Sales - Crain Automotive Group is Looking for Sales Professionals Be Part of The Best Team in ...
Low Voltage Technician
Little Rock, AR · On-site
$16.50 - $22.50/hr
Low Voltage Technician - Entry Level Crain Automotive Little Rock, AR 72223 Crain Automotive is looking for a motivated Entry-Level Low Voltage Technician to join our growing IT and Technology ...
Low Voltage Technician
Little Rock, AR · On-site
$16.50 - $22.50/hr
Low Voltage Technician - Entry Level Crain Automotive Little Rock, AR 72223 Crain Automotive is looking for a motivated Entry-Level Low Voltage Technician to join our growing IT and Technology ...
Sales Professionals in NWA
Fayetteville, AR · On-site
$100K/yr
Automotive Sales - Crain Automotive Group is Looking for Sales Professionals Be Part of The Best Team in Arkansas - The Crain Team in NWA Are you ready to start a rewarding career with unlimited ...
Sales Professionals in NWA
Fayetteville, AR · On-site
$100K/yr
Automotive Sales - Crain Automotive Group is Looking for Sales Professionals Be Part of The Best Team in Arkansas - The Crain Team in NWA Are you ready to start a rewarding career with unlimited ...
Sales Professionals Needed
England, AR · On-site
$100K/yr
Automotive Sales - Crain Automotive Group is Looking for Sales Professionals Be Part of The Best Team in Arkansas - The Crain Team in Central Arkansas Are you ready to start a rewarding career with ...
Sales Professionals Needed
England, AR · On-site
$100K/yr
Automotive Sales - Crain Automotive Group is Looking for Sales Professionals Be Part of The Best Team in Arkansas - The Crain Team in Central Arkansas Are you ready to start a rewarding career with ...
Clear expectations and defined processes * Long-term career opportunities within the Crain Automotive Group What Success Looks Like: * Customers feel informed and respected * Work is completed ...
Clear expectations and defined processes * Long-term career opportunities within the Crain Automotive Group What Success Looks Like: * Customers feel informed and respected * Work is completed ...
Hyundai Experienced Service Technician
North Little Rock, AR · On-site
$40K - $90K/yr
Crain Hyundai of North Little Rock 5660 Warden Rd, North Little Rock 72116 We are seeking an Experienced Service Technician to join our team! Must be able to accurately diagnose automotive problems ...
Hyundai Experienced Service Technician
North Little Rock, AR · On-site
$40K - $90K/yr
Crain Hyundai of North Little Rock 5660 Warden Rd, North Little Rock 72116 We are seeking an Experienced Service Technician to join our team! Must be able to accurately diagnose automotive problems ...
GM Experienced Technician
Little Rock, AR · On-site
$70K - $120K/yr
Crain Chevrolet 9911 Interstate 30, Little Rock 72209 We are seeking a GM Experienced Technician! Must be able to accurately diagnose automotive problems without supervision and have a track record ...
GM Experienced Technician
Little Rock, AR · On-site
$70K - $120K/yr
Crain Chevrolet 9911 Interstate 30, Little Rock 72209 We are seeking a GM Experienced Technician! Must be able to accurately diagnose automotive problems without supervision and have a track record ...
Kia Experienced Service Technician
Conway, AR · On-site
$30 - $40/hr
Promote from within, we have several dealerships statewide The Crain Automotive Team is Arkansas' largest family owned and operated dealer group. We provide Arkansas with the best shopping experience ...
Kia Experienced Service Technician
Conway, AR · On-site
$30 - $40/hr
Promote from within, we have several dealerships statewide The Crain Automotive Team is Arkansas' largest family owned and operated dealer group. We provide Arkansas with the best shopping experience ...
Service Advisor
Conway, AR · On-site
$50K - $90K/yr
Promote from within, we have several dealerships statewide The Crain Automotive Team is Arkansas' largest family owned and operated dealer group. We provide Arkansas with the best shopping experience ...
Service Advisor
Conway, AR · On-site
$50K - $90K/yr
Promote from within, we have several dealerships statewide The Crain Automotive Team is Arkansas' largest family owned and operated dealer group. We provide Arkansas with the best shopping experience ...
Service Advisor
Little Rock, AR · On-site
$40K - $90K/yr
Promote from within, we have several dealerships statewide The Crain Automotive Team is Arkansas' largest family owned and operated dealer group. We provide Arkansas with the best shopping experience ...
Service Advisor
Little Rock, AR · On-site
$40K - $90K/yr
Promote from within, we have several dealerships statewide The Crain Automotive Team is Arkansas' largest family owned and operated dealer group. We provide Arkansas with the best shopping experience ...
Service Porter
Sherwood, AR · On-site
$13 - $15/hr
Promote from within, we have several dealerships statewide The Crain Automotive Team is Arkansas' largest family owned and operated dealer group. We provide Arkansas with the best shopping experience ...
Service Porter
Sherwood, AR · On-site
$13 - $15/hr
Promote from within, we have several dealerships statewide The Crain Automotive Team is Arkansas' largest family owned and operated dealer group. We provide Arkansas with the best shopping experience ...
Sales BDC Agent
Hunter, AR · On-site
$14 - $20/hr
Crain Volkswagen 2011 Foxglove Dr Crain Automotive is seeking a Service BDC (Business Development Center) representative to join our team. The Service BDC representative will be responsible for ...
Sales BDC Agent
Hunter, AR · On-site
$14 - $20/hr
Crain Volkswagen 2011 Foxglove Dr Crain Automotive is seeking a Service BDC (Business Development Center) representative to join our team. The Service BDC representative will be responsible for ...
Experienced Service Technician
Sherwood, AR · On-site
$30 - $40/hr
Promote from within, we have several dealerships statewide The Crain Automotive Team is Arkansas' largest family owned and operated dealer group. We provide Arkansas with the best shopping experience ...
Experienced Service Technician
Sherwood, AR · On-site
$30 - $40/hr
Promote from within, we have several dealerships statewide The Crain Automotive Team is Arkansas' largest family owned and operated dealer group. We provide Arkansas with the best shopping experience ...
Crain Automotive Jobs Information
What is it like to work at Crain Automotive?
The company's team structure is organized around cross-functional projects, allowing employees to work closely with colleagues from various departments and disciplines, and its mission is focused on delivering high-quality products and services to the automotive industry.
Working at Crain Automotive may appeal to candidates who are passionate about the automotive sector and are looking for a challenging and rewarding career opportunity with a company that prioritizes innovation, teamwork, and customer satisfaction.
What makes Crain Automotive an attractive place to work?
Does Crain Automotive pay people when they’re sick?
67% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.
Is the health insurance from Crain Automotive affordable enough for their workers?
70% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between April 2025 and May 2026.
Do people get paid time off at Crain Automotive?
80% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and May 2026.
How easy is it to get time off at Crain Automotive?
67% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.
How easy is it to take sick days at Crain Automotive?
88% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Crain Automotive feel treated with respect by their managers?
91% of people say they’re treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.
Is it stressful to work at Crain Automotive?
64% of people say they often feel stressed at work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Crain Automotive enjoy their jobs?
89% of people report they enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Crain Automotive recommend working with their team?
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people get enough training when they start at Crain Automotive?
50% of people report they didn’t get enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people get support to advance at Crain Automotive?
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.
Do people think Crain Automotive’s headquarters understands what’s happening where they work?
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.
Do workers feel well informed about how Crain Automotive is doing?
83% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and May 2026.
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Service Manager Crain Automotive - Northwest Arkansas
Little Rock, AR • On-site
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 22 days ago
Crain Automotive rating
5.8
Based on 12 frontline employees who took The Breakroom Quiz
Job description
Automotive Service Manager
Crain Automotive Group – Northwest Arkansas
Position Summary
Crain Automotive Group is seeking an experienced Automotive Service Manager to lead one of our service departments in Northwest Arkansas.
We are looking for a hands-on leader who can build a strong team, develop employees, improve processes, and create an exceptional experience for every customer. The ideal candidate will understand dealership service operations and have a proven ability to coach service advisors and technicians toward higher levels of performance.
This position places a strong emphasis on leadership, training, employee development, accountability, and creating a positive workplace culture.
Key Responsibilities
- Lead the daily operations of the service department.
- Recruit, train, coach, and develop service advisors, technicians, and support staff.
- Establish clear performance expectations and hold team members accountable.
- Conduct regular one-on-one coaching, department meetings, and ongoing process training.
- Identify employees with leadership potential and create development plans for future advancement.
- Build a positive, professional, and team-focused department culture.
- Monitor technician productivity, efficiency, and available workload.
- Maintain an organized dispatch process and consistent shop flow.
- Ensure timely completion of multipoint inspections and technician videos.
- Coach advisors on presenting recommended services and following up on declined work.
- Monitor open repair orders, aging work, parts delays, and customer communication.
- Improve customer satisfaction by setting clear expectations and ensuring proactive updates.
- Handle customer concerns professionally and work toward timely resolutions.
- Review department performance, expenses, gross profit, labor sales, hours per repair order, and other key indicators.
- Work closely with parts, sales, accounting, and dealership leadership.
- Maintain compliance with manufacturer requirements and company policies.
- Promote a safe, clean, organized, and productive working environment.
Qualifications
- Previous automotive dealership service management experience is a must.
- Strong leadership, coaching, and employee-development skills.
- Working knowledge of dealership service operations and repair-order processes.
- Ability to manage workflow, prioritize responsibilities, and solve problems.
- Strong communication and customer-service skills.
- Comfortable using performance metrics to coach employees and improve results.
- Ability to create accountability while maintaining a positive team environment.
- Valid driver’s license and an acceptable driving record.
What We Offer
- Competitive compensation based on experience and performance.
- Medical, dental, and vision insurance.
- Paid time off.
- 401(k) options.
- Employee vehicle-purchase and service benefits.
- Ongoing training and professional development.
- Opportunities for advancement within Crain Automotive Group.
- Support from an established and growing automotive organization.
Work Schedule
Full-time position. Availability may be required during normal dealership operating hours, including some Saturdays.
Crain Automotive Group is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
What Crain Automotive employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Crain Automotive
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
North Little Rock, AR, US
Year founded
1966