Crain Automotive
Crain Automotive

60 Crain Automotive Jobs Hiring Near You

Low Voltage Technician

Little Rock, AR · On-site

$16.50 - $22.50/hr

Low Voltage Technician - Entry Level Crain Automotive Little Rock, AR 72223 Crain Automotive is looking for a motivated Entry-Level Low Voltage Technician to join our growing IT and Technology ...

Automotive Sales - Crain Automotive Group is Looking for Sales Professionals Be Part of The Best Team in Arkansas - The Crain Team in Central Arkansas Are you ready to start a rewarding career with ...

Crain Chevrolet 9911 Interstate 30, Little Rock 72209 We are seeking a GM Experienced Technician! Must be able to accurately diagnose automotive problems without supervision and have a track record ...

Service Advisor

Conway, AR · On-site

$50K - $90K/yr

Promote from within, we have several dealerships statewide The Crain Automotive Team is Arkansas' largest family owned and operated dealer group. We provide Arkansas with the best shopping experience ...

Service Advisor

Little Rock, AR · On-site

$40K - $90K/yr

Promote from within, we have several dealerships statewide The Crain Automotive Team is Arkansas' largest family owned and operated dealer group. We provide Arkansas with the best shopping experience ...

Service Porter

Sherwood, AR · On-site

$13 - $15/hr

Promote from within, we have several dealerships statewide The Crain Automotive Team is Arkansas' largest family owned and operated dealer group. We provide Arkansas with the best shopping experience ...

Sales BDC Agent

Hunter, AR · On-site

$14 - $20/hr

Crain Volkswagen 2011 Foxglove Dr Crain Automotive is seeking a Service BDC (Business Development Center) representative to join our team. The Service BDC representative will be responsible for ...

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Crain Automotive Jobs Information

What is it like to work at Crain Automotive?

Crain Automotive is a company that values innovation and collaboration, fostering a dynamic work environment where employees can contribute to the development of cutting-edge automotive solutions.

The company's team structure is organized around cross-functional projects, allowing employees to work closely with colleagues from various departments and disciplines, and its mission is focused on delivering high-quality products and services to the automotive industry.

Working at Crain Automotive may appeal to candidates who are passionate about the automotive sector and are looking for a challenging and rewarding career opportunity with a company that prioritizes innovation, teamwork, and customer satisfaction.

What makes Crain Automotive an attractive place to work?

Crain Automotive is a leading provider of automotive products and services, with a long history of innovation and commitment to excellence in the industry. The company offers a dynamic work environment that values collaboration, creativity, and continuous learning, with opportunities for employees to contribute to cutting-edge projects and initiatives. By joining Crain Automotive, individuals can expect to be part of a forward-thinking organization that fosters growth, development, and a sense of purpose, with opportunities to make a meaningful impact in the automotive sector.

Does Crain Automotive pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
67% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.

Is the health insurance from Crain Automotive affordable enough for their workers?

Most people say the health insurance costs are okay.
70% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people get paid time off at Crain Automotive?

Most people get paid time off work.
80% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to get time off at Crain Automotive?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it to take sick days at Crain Automotive?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Crain Automotive feel treated with respect by their managers?

Most people feel treated with respect by their managers.
91% of people say they’re treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

Is it stressful to work at Crain Automotive?

Some people feel stressed here.
64% of people say they often feel stressed at work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Crain Automotive enjoy their jobs?

Most people enjoy their job.
89% of people report they enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Crain Automotive recommend working with their team?

Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at Crain Automotive?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at Crain Automotive?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people think Crain Automotive’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers feel well informed about how Crain Automotive is doing?

Most people don’t feel well informed about how the company is doing.
83% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and May 2026.

What are the most popular titles at Crain Automotive?

What are the most popular states for Crain Automotive jobs?

What are the most popular categories at Crain Automotive?

Infographic showing various job openings at Crain Automotive in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Service Manager Crain Automotive - Northwest Arkansas

Little Rock, AR • On-site

Crain Automotive
51 - 200 employees

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago


Crain Automotive rating

5.8

Company rating: 5.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description

Automotive Service Manager

Crain Automotive Group – Northwest Arkansas

Position Summary

Crain Automotive Group is seeking an experienced Automotive Service Manager to lead one of our service departments in Northwest Arkansas.

We are looking for a hands-on leader who can build a strong team, develop employees, improve processes, and create an exceptional experience for every customer. The ideal candidate will understand dealership service operations and have a proven ability to coach service advisors and technicians toward higher levels of performance.

This position places a strong emphasis on leadership, training, employee development, accountability, and creating a positive workplace culture.

Key Responsibilities

  • Lead the daily operations of the service department.
  • Recruit, train, coach, and develop service advisors, technicians, and support staff.
  • Establish clear performance expectations and hold team members accountable.
  • Conduct regular one-on-one coaching, department meetings, and ongoing process training.
  • Identify employees with leadership potential and create development plans for future advancement.
  • Build a positive, professional, and team-focused department culture.
  • Monitor technician productivity, efficiency, and available workload.
  • Maintain an organized dispatch process and consistent shop flow.
  • Ensure timely completion of multipoint inspections and technician videos.
  • Coach advisors on presenting recommended services and following up on declined work.
  • Monitor open repair orders, aging work, parts delays, and customer communication.
  • Improve customer satisfaction by setting clear expectations and ensuring proactive updates.
  • Handle customer concerns professionally and work toward timely resolutions.
  • Review department performance, expenses, gross profit, labor sales, hours per repair order, and other key indicators.
  • Work closely with parts, sales, accounting, and dealership leadership.
  • Maintain compliance with manufacturer requirements and company policies.
  • Promote a safe, clean, organized, and productive working environment.


Qualifications

  • Previous automotive dealership service management experience is a must.
  • Strong leadership, coaching, and employee-development skills.
  • Working knowledge of dealership service operations and repair-order processes.
  • Ability to manage workflow, prioritize responsibilities, and solve problems.
  • Strong communication and customer-service skills.
  • Comfortable using performance metrics to coach employees and improve results.
  • Ability to create accountability while maintaining a positive team environment.
  • Valid driver’s license and an acceptable driving record.


What We Offer

  • Competitive compensation based on experience and performance.
  • Medical, dental, and vision insurance.
  • Paid time off.
  • 401(k) options.
  • Employee vehicle-purchase and service benefits.
  • Ongoing training and professional development.
  • Opportunities for advancement within Crain Automotive Group.
  • Support from an established and growing automotive organization.


Work Schedule

Full-time position. Availability may be required during normal dealership operating hours, including some Saturdays.

Crain Automotive Group is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.



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