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Dealer Performance Manager Jobs in Raleigh, NC (NOW HIRING)

We are seeking a Sr. Manager of Dealership Marketing to build and scale OEM and dealership-driven ... Track and report performance of dealership-driven programs tied to utilization metrics. Key ...

We are seeking a Sr. Manager of Dealership Marketing to build and scale OEM and dealership-driven ... Track and report performance of dealership-driven programs tied to utilization metrics. Key ...

Manage performance reporting (daily, weekly, monthly) tied to CAC, conversion, and utilization metrics. * Oversee vendors, ensuring accountability to performance benchmarks and budget targets.

Operations Manager

Raleigh, NC · On-site

$55K - $65K/yr

Lead recruitment, training, and performance management of branch staff * Manage HR functions ... Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing ...

Hire, train, and motivate all dealership management or supervisory personnel and complete formal performance evaluations of all department managers. * Plan dealership operations for the coming year ...

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Dealer Performance Manager information

See Raleigh, NC salary details

$38.9K

$96.7K

$149.2K

How much do dealer performance manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for dealer performance manager in Raleigh, NC is $96,749.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,700.00 and $122,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dealer Performance Manager, and why are they important?

To excel as a Dealer Performance Manager, you typically need a background in business, sales management, or automotive operations, often supported by a relevant bachelor’s degree. Familiarity with CRM systems, dealership management software, and performance analytics tools is crucial. Strong relationship-building, negotiation, and problem-solving skills help you effectively partner with dealers and drive improvement. These competencies ensure you can analyze performance data, implement effective strategies, and foster partnerships that lead to increased sales and customer satisfaction.

What are some common challenges faced by Dealer Performance Managers, and how can they effectively address them?

Dealer Performance Managers often encounter challenges such as aligning dealer goals with company objectives, addressing performance gaps, and fostering improvement across diverse dealer networks. To effectively address these challenges, they need strong communication and analytical skills to assess performance data, provide actionable feedback, and build trusting relationships with dealers. Regular site visits, collaborative goal-setting, and tailored training programs are key strategies for supporting dealers and driving consistent performance improvements.

What is the difference between Dealer Performance Manager vs Sales Manager?

AspectDealer Performance ManagerSales Manager
Primary FocusOptimizing dealer operations, performance metrics, and dealer relationshipsManaging sales teams, driving sales targets, and customer acquisition
Required CredentialsExperience in automotive or dealership operations, relevant certificationsSales experience, leadership skills, often sales certifications
Work EnvironmentDealerships, corporate offices, dealer networksDealerships, sales floors, corporate offices
Industry UsageCommonly used in automotive, heavy equipment, and retail dealershipsWidely used across various retail and automotive sales sectors

The Dealer Performance Manager focuses on improving dealer operations and performance, while the Sales Manager concentrates on leading sales teams and achieving sales targets. Both roles require industry-specific experience but differ in their core responsibilities and focus areas.

What are Dealer Performance Managers?

Dealer Performance Managers are professionals who work with automotive dealerships to help improve their sales, operations, customer satisfaction, and profitability. They analyze dealership performance metrics, identify growth opportunities, and implement best practices to boost overall efficiency. Dealer Performance Managers also provide training, coaching, and ongoing support to dealership teams to ensure they meet manufacturer standards and business goals.
What are popular job titles related to Dealer Performance Manager jobs in Raleigh, NC? For Dealer Performance Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What cities near Raleigh, NC are hiring for Dealer Performance Manager jobs? Cities near Raleigh, NC with the most Dealer Performance Manager job openings:
Dealer Account Manager - F&I Protection Products (Richmond, VA)

Dealer Account Manager - F&I Protection Products (Richmond, VA)

GM Financial

Raleigh, NC • On-site

Full-time

Retirement

Posted 26 days ago


GM Financial rating

7.7

Company rating: 7.7 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

72nd of 140 rated vehicle equipment hire


Job description

Job Description
Why GM Protection Sales?
GM Protection focuses on branded vehicle protection product sales as part of GM Financial, the wholly owned subsidiary and captive finance arm of General Motors. Our sales team spans the United States working with GM dealers on a variety of initiatives to drive product sales, customer loyalty, and profitability for the dealers and the brand. As a trusted advisor, you will consult with various roles within GM dealerships and collaborate with internal partners to represent GM Financial and GM Protection. If you are able to build relationships, have a heart and mind for service, communicate effectively, and enjoy a fast-paced variety in a challenging field-based role, this could be the right place for you.
If you would like to be a part of a company with an entrepreneurial spirit, join GM Protection's sales organization to develop your network and career with a stable, growing, global brand.
Position will remain open until filled.
This position is not open to agency submissions.
Responsibilities
About the role:
You will continuously strengthen current dealer relationships and improve vehicle protection contract count through consistent, approved account development and management activities. You will provide quality customer service by satisfying the business needs of the dealers, manufacturer partners, and GM Financial. You are expected to deliver results as an F&I expert and trusted advisor to generate contracts through product knowledge, industry knowledge, and training demonstrations. You will become an integral part of the value we bring to our GM dealers, as we provide real world retail experience and training from automotive professionals like you!
In this role you will:
  • Manage assigned dealer relationships within a geographic territory to achieve key objectives while offering support and service on all GM Protection products, initiatives, and systems.
  • Maintain effective communication with dealers and appropriate internal partners.
  • Be self-motivated with an ability to work both independently and collaboratively to drive change in your assigned market.

Qualifications
What makes you an ideal candidate?
  • In-dealership one-on-one training and menu selling demonstrations, modeling the F&I sales process with dealers and customers
  • Participate in new account acquisitions and dealer enrollments
  • Demonstrate available reporting tools and dealer-facing systems
  • Work to resolve dealership issues related to administration of the products
  • Support and market all programs, systems, incentives, and rewards
  • Identify and resolve dealer issues presenting excessive risk to GM Financial
  • Promote a culture of teamwork, excellence, inclusion, and integrity
  • Long-term mobility is beneficial for career development and advancement within the sales organization at GM Financial

Experience:
  • Bachelor's Degree strongly preferred, or extensive relevant experience
  • 3-5 years of experience in the automotive industry, lending, or sales in related field required; in-dealership F&I experience strongly preferred
  • A proven track record of quality sales performance and client satisfaction; B2B preferred

Working Conditions:
  • This role may require overnight travel within the assigned territory
  • Responding to dealer communications outside of normal business hours

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Compensation: Competitive salary, monthly commissions, and annual incentive; this role is eligible for phone/internet allowance and company vehicle program
Work Life Balance: This is a field-based role, independent scheduling but face-to-face role meeting with multiple dealerships daily.
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