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Dealer Performance Manager Jobs in Kansas (NOW HIRING)

Kansas City Hyundai

Automotive Service Advisor

Merriam, KS · On-site

$70K - $120K/yr

Competitive performance-based compensation * Medical, Dental & Vision Insurance * 401(k) with ... Computer proficiency and experience with dealership management systems (CDK, Reynolds & Reynolds ...

Kansas City Hyundai

Automotive Service Advisor

Merriam, KS · On-site

$70K - $120K/yr

Competitive performance-based compensation * Medical, Dental & Vision Insurance * 401(k) with ... Computer proficiency and experience with dealership management systems (CDK, Reynolds & Reynolds ...

The Blue Collar Recruiter - Marietta

Be Seen First

General Manager

Olathe, KS · On-site

$100K - $120K/yr

... dealership management systems strongly preferred. * Strong knowledge of hydraulic, electrical, diesel, and mechanical systems. * Demonstrated leadership, coaching, and performance management ...

New

Geis Dealer Group

Trailer Mechanic

Kansas City, KS · On-site

$20 - $35/hr

We are a dealer for Utility Trailers, Clement Trailers, and Trailstar. We offer complete repairs on ... Service Manager Roles of a technician | Job Duties and Responsibilities include but are not limited ...

DEFCON Powersports

Receptionist/Admin Assistant

Wichita, KS · On-site

$16.25 - $20.50/hr

... in performance management Uphold company's non-disclosure and confidentiality policies and ... Provide quality assistance to dealership personnel to support high-quality productivity in all ...

Cox Automotive

Director, Managed Services

Overland Park, KS · On-site

$148K - $247K/yr

Our Managed Services organization delivers the work dealers rely on to compete, supporting a range ... Use dealer feedback and performance data to shape how services evolve Hold people accountable * Set ...

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All JobsDealer Performance JobsDealer Performance Manager JobsDealer Performance Manager Jobs in Kansas

Dealer Performance Manager information

What are the key skills and qualifications needed to thrive as a dealer performance manager?

To excel as a Dealer Performance Manager, you typically need a background in business, sales management, or automotive operations, often supported by a relevant bachelor’s degree. Familiarity with CRM systems, dealership management software, and performance analytics tools is crucial. Strong relationship-building, negotiation, and problem-solving skills help you effectively partner with dealers and drive improvement. These competencies ensure you can analyze performance data, implement effective strategies, and foster partnerships that lead to increased sales and customer satisfaction.

What are some common challenges faced by dealer performance managers, and how can they effectively address them?

Dealer Performance Managers often encounter challenges such as aligning dealer goals with company objectives, addressing performance gaps, and fostering improvement across diverse dealer networks. To effectively address these challenges, they need strong communication and analytical skills to assess performance data, provide actionable feedback, and build trusting relationships with dealers. Regular site visits, collaborative goal-setting, and tailored training programs are key strategies for supporting dealers and driving consistent performance improvements.

What is the difference between Dealer Performance Manager vs Sales Manager?

AspectDealer Performance ManagerSales Manager
Primary FocusOptimizing dealer operations, performance metrics, and dealer relationshipsManaging sales teams, driving sales targets, and customer acquisition
Required CredentialsExperience in automotive or dealership operations, relevant certificationsSales experience, leadership skills, often sales certifications
Work EnvironmentDealerships, corporate offices, dealer networksDealerships, sales floors, corporate offices
Industry UsageCommonly used in automotive, heavy equipment, and retail dealershipsWidely used across various retail and automotive sales sectors

The Dealer Performance Manager focuses on improving dealer operations and performance, while the Sales Manager concentrates on leading sales teams and achieving sales targets. Both roles require industry-specific experience but differ in their core responsibilities and focus areas.

What is a dealer performance manager?

Dealer Performance Managers are professionals who work with automotive dealerships to help improve their sales, operations, customer satisfaction, and profitability. They analyze dealership performance metrics, identify growth opportunities, and implement best practices to boost overall efficiency. Dealer Performance Managers also provide training, coaching, and ongoing support to dealership teams to ensure they meet manufacturer standards and business goals.
What are popular job titles related to Dealer Performance Manager jobs in Kansas? For Dealer Performance Manager jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Dealer Performance Manager jobs in Kansas look for? The top searched job categories for Dealer Performance Manager jobs in Kansas are:
What cities in Kansas are hiring for Dealer Performance Manager jobs? Cities in Kansas with the most Dealer Performance Manager job openings:
Dealer Performance Manager jobs near you

Automotive Service Advisor

Kansas City Hyundai

Merriam, KS • On-site

$70K - $120K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

Kansas City Hyundai is looking for a motivated, customer-focused Automotive Service Advisor / Service Writer to join our high-performing service department.

If you’re passionate about delivering exceptional customer service, building lasting relationships, and helping customers maintain their vehicles, this is an outstanding opportunity to grow your career while earning excellent income with one of the area’s leading automotive dealerships.

Whether you have experience as a Service Advisor, Service Writer, Automotive Service Consultant, Assistant Service Manager (ASM), or Customer Service Advisor, we’d love to talk with you.

Compensation

$70,000–$120,000+ annually

Performance-based compensation with unlimited earning potential for high performers.

  Why Join Kansas City Hyundai?
  • Competitive performance-based compensation
  • Medical, Dental & Vision Insurance
  • 401(k) with Company Match
  • 3 Weeks Paid Time Off after one year
  • Paid Holidays
  • Paid Training
  • Hyundai factory training and certification opportunities
  • Employee discounts on vehicles, parts, and service
  • Modern, busy service department
  • Consistent customer traffic
  • Career advancement opportunities
  • Supportive, team-oriented culture
  Responsibilities
  • Greet customers promptly and provide an exceptional service experience from check-in through vehicle delivery.
  • Listen carefully to customer concerns and accurately document repair requests.
  • Recommend maintenance and repair services based on manufacturer recommendations, inspections, and technician findings.
  • Prepare repair estimates and explain recommended services, pricing, and timelines in a professional manner.
  • Open, update, and manage repair orders throughout the service process.
  • Schedule service appointments and coordinate workflow with technicians.
  • Communicate regularly with customers regarding repair status and completion times.
  • Review completed repairs with customers and ensure complete satisfaction.
  • Build long-term customer relationships through outstanding customer service and follow-up.
  • Help achieve customer satisfaction, customer retention, and dealership performance goals.
  • Maintain accurate repair orders and documentation while following dealership and manufacturer procedures.
  Qualifications
  • Previous experience as an Automotive Service Advisor, Service Writer, Automotive Service Consultant, or Assistant Service Manager preferred.
  • Automotive dealership experience preferred.
  • Hyundai experience is a plus but not required.
  • Excellent customer service, communication, and sales skills.
  • Strong organizational and multitasking abilities.
  • Ability to explain technical information in a clear, customer-friendly manner.
  • Comfortable working in a fast-paced environment.
  • Computer proficiency and experience with dealership management systems (CDK, Reynolds & Reynolds, Tekion, Dealertrack, or similar) is a plus.
  • Valid driver’s license with a clean driving record.
  Preferred Experience

Candidates with experience in any of the following are encouraged to apply:

  • Automotive Service Advisor
  • Service Writer
  • Automotive Service Consultant
  • Assistant Service Manager (ASM)
  • Service Lane Advisor
  • Customer Service Advisor
  • Automotive Customer Service
  • Automotive Repair Orders
  • Warranty Administration
  • Maintenance Sales
  • Customer Retention
  • Automotive Retail
  • Hyundai, Kia, Honda, Toyota, Nissan, Ford, Chevrolet, CDJR, Subaru, Mazda, Volkswagen, or other dealership experience
   Why You’ll Love Working Here

At Kansas City Hyundai, our employees are the driving force behind our success. We invest in our people through ongoing training, career development, and opportunities for advancement while providing a positive, team-oriented culture where hard work is recognized and rewarded.

If you’re looking for a dealership where you can grow professionally, earn an excellent income, and make a real impact on the customer experience, we encourage you to apply today.

  Equal Opportunity Employer

Kansas City Hyundai is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace where all employees and applicants are treated with respect and dignity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other status protected by federal, state, or local law.

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