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Remote Junior Data Quality Analyst Jobs in Kansas

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... The Quality Analyst Lead plays a critical role in elevating service excellence by thoroughly ...

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... The Quality Analyst Lead plays a critical role in elevating service excellence by thoroughly ...

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... The Quality Analyst Lead plays a critical role in elevating service excellence by thoroughly ...

Data Analyst

Overland Park, KS ยท Remote

$2.5K/yr

This is a remote position. Candidates located within 50 miles of WellSky's headquarters in Overland ... Investigate data quality issues and metric discrepancies, and document methodology, data sources ...

$98K - $118K/yr

... analyzing schemas, and resolving data quality issues. * Experience with the Azure data stack ... Environment * US-based remote working within PT/ET time zones with the potential for occasional ...

... analysts, solutions partners, and other stakeholders to increase data quality, accessibility, and security. Location: This is a remote position. Candidates located within 50 miles of WellSky ...

... analysts, solutions partners, and other stakeholders to increase data quality, accessibility, and security. Location: This is a remote position. Candidates located within 50 miles of WellSky ...

inHance, a division of Harris; is seeking a Quality Assurance Analyst who will bring seasoned ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

New

inHance, a division of Harris; is seeking a Quality Assurance Analyst who will bring seasoned ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

New

$125K - $165K/yr

... and analytics workloads. Experience with data quality frameworks, validation, and monitoring ... Flexible Work Environment Whether remote, hybrid, or in-office, we support work arrangements that ...

$125K - $165K/yr

... and analytics workloads. Experience with data quality frameworks, validation, and monitoring ... Flexible Work Environment Whether remote, hybrid, or in-office, we support work arrangements that ...

$59.25 - $73.50/hr

This role is critical to ensuring data quality, scalability, security, and analytics readiness across complex Salesforce ecosystems, including integrations with ERP, marketing, and external data ...

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Remote Junior Data Quality Analyst information

What does a remote junior data quality analyst do?

A Remote Junior Data Quality Analyst is responsible for ensuring the accuracy, consistency, and reliability of data within an organization. They typically work from a remote location, using tools to identify data errors, validate data sets, and maintain data integrity. Their tasks may include cleaning data, running quality checks, creating reports, and collaborating with other team members to resolve data issues. This role is entry-level, so training and learning on the job are common.

What are the key skills and qualifications needed to thrive as a remote junior data quality analyst?

To thrive as a Remote Junior Data Quality Analyst, you need foundational skills in data analysis, attention to detail, and a bachelor's degree in a relevant field such as computer science or statistics. Familiarity with data management tools like SQL, Excel, and data visualization software, as well as experience with data quality frameworks, is typically required. Strong communication, problem-solving abilities, and self-motivation are crucial soft skills for collaborating remotely and addressing data issues proactively. These skills ensure accurate data validation, effective teamwork, and reliable insights for organizational decision-making.

What are some common challenges faced by remote junior data quality analysts, and how can they be addressed?

Remote Junior Data Quality Analysts often encounter challenges such as miscommunication within distributed teams and limited immediate guidance due to working remotely. Staying proactive with regular check-ins, making use of collaborative tools, and documenting processes thoroughly can help bridge communication gaps. Additionally, managing data inconsistencies or incomplete information is common; leveraging standardized validation procedures and seeking feedback from more experienced teammates can help ensure accuracy. Building strong communication habits and being resourceful are key to thriving in this remote role.

What are popular job titles related to Remote Junior Data Quality Analyst jobs in Kansas?

For Remote Junior Data Quality Analyst jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Remote Junior Data Quality Analyst jobs in Kansas look for?

The top searched job categories for Remote Junior Data Quality Analyst jobs in Kansas are:

What cities in Kansas are hiring for Remote Junior Data Quality Analyst jobs?

Cities in Kansas with the most Remote Junior Data Quality Analyst job openings:

Infographic showing various Remote Junior Data Quality Analyst job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Quality Analyst Lead

MCI Careers

Wichita, KS โ€ข Remote

Full-time

Re-posted 23 days ago


Key responsibilities

  • Provides targeted coaching and guidance to approximately 20 agents to improve interaction quality, accuracy, and compliance.

  • Conducts evaluations, audits, calibration sessions, and trend analyses to maintain and improve quality standards.

  • Prepares quality reports, highlights trends and risks, and recommends process improvements based on performance data.


Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. 

We are seeking a Quality Analyst Lead to join our team. The Quality Analyst Lead plays a critical role in elevating service excellence by thoroughly monitoring performance, providing targeted coaching to frontline teams, and guiding continuous improvement initiatives that strengthen overall customer experience delivery.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Provides targeted coaching and guidance to approximately 20 agents, strengthening accuracy, compliance, and overall interaction quality.
  • Identifies quality gaps, incorrect responses, and inconsistencies in case handling, and offers clear direction to prevent future issues.
  • Addresses performance concerns with Specialists and Team Leads and supports the implementation of practical improvement plans.
  • Conducts evaluations, audits, calibration sessions, and trend analyses to maintain consistent quality standards.
  • Recommends training updates, process improvements, or workflow changes based on performance trends and recurring issues.
  • Spends at least 5% of work time handling customer inquiries to stay grounded in frontline processes.
  • Partners with Training, Operations, and Workforce teams to integrate quality insights into coaching and procedural updates.
  • Maintains documentation for quality expectations, scoring guidelines, and evaluation standards to ensure clarity and consistency.
  • Prepares quality reports highlighting trends, root causes, and risks, along with actionable recommendations for leadership.
  • Facilitates calibration sessions to align evaluators, SMEs, and leaders on scoring practices and policy interpretation.
  • Supports new hires by reinforcing quality standards and providing additional coaching during initial ramp-up.
  • Refines scorecards and evaluation criteria to align with business goals, compliance needs, and customer experience priorities.
  • Monitors customer trends, procedural gaps, and pain points, escalating issues to prevent repeat defects.
  • Contributes to corrective action plans for recurring quality issues and tracks the impact of implemented solutions.
  • Provides case-based feedback using real examples to reinforce best practices and support decision-making in complex scenarios.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • 3–5+ years of QA or operations experience in a contact center.
  • Strong understanding of quality frameworks, scorecards, and audit methodologies.
  • Ability to analyze trends and present actionable insights.
  • Experience facilitating calibrations and coaching conversations.
  • High attention to detail and strong documentation skills.
  • Proficiency in analytics and reporting tools.

Nice to Have

  • Experience creating QA programs from inception.
  • Familiarity with speech analytics or automated QA platforms.

MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

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