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Dealer Management Jobs in Michigan (NOW HIRING)

Entrega

Dealer Operations Analyst

Troy, MI · On-site

Communication - This role is responsible for managing Dealer communication focusing on delivering empathy, value, and authenticity in each interaction. Communication is inbound through a shared phone ...

Entrega

Dealer Operations Analyst

Troy, MI · On-site

Communication - This role is responsible for managing Dealer communication focusing on delivering empathy, value, and authenticity in each interaction. Communication is inbound through a shared phone ...

Baker Allegan

ASSISTANT SERVICE MANAGER

Allegan, MI · On-site

GM Dealership experience is highly preferred. * Experience with the CDK dealer management system is a bonus. * A current valid driver's license and insurability rating is required. * High School ...

Baker Allegan

ASSISTANT SERVICE MANAGER

Allegan, MI · On-site

GM Dealership experience is highly preferred. * Experience with the CDK dealer management system is a bonus. * A current valid driver's license and insurability rating is required. * High School ...

Baker Allegan

ASSISTANT SERVICE MANAGER

Allegan, MI · On-site

GM Dealership experience is highly preferred. * Experience with the CDK dealer management system is a bonus. * A current valid driver's license and insurability rating is required. * High School ...

Baker Allegan

ASSISTANT SERVICE MANAGER

Allegan, MI · On-site

GM Dealership experience is highly preferred. * Experience with the CDK dealer management system is a bonus. * A current valid driver's license and insurability rating is required. * High School ...

CASE Credit Union

Consumer Loan Manager

Lansing, MI

Meets with dealership management to explain loan programs, generate loan volume and promote the credit union. ESSENTIAL FUNCTIONS AND BASIC DUTIES 1. Assumes responsibility for the development and ...

McDonald Companies

Dealership Office Manager

Saginaw, MI · On-site

Dealership Office Manager About Our Company: At McDonald Auto Group, we're committed to empowering ... Associate's degree in accounting or management preferred * 2+ years of office management experience ...

McDonald Companies

Dealership Office Manager

Saginaw, MI · On-site

Dealership Office Manager About Our Company: At McDonald Auto Group, we're committed to empowering ... Associate's degree in accounting or management preferred * 2+ years of office management experience ...

Barber Ford Inc

Warranty Administrator

Holland, MI · On-site

The ideal candidate has a solid foundation in automotive parts and service operations, factory warranty policies, and DMS (Dealer Management System) software. They excel at organizing complex ...

Barber Ford Inc

Warranty Administrator

Holland, MI · On-site

The ideal candidate has a solid foundation in automotive parts and service operations, factory warranty policies, and DMS (Dealer Management System) software. They excel at organizing complex ...

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Showing results 21-40

All JobsDealer Management JobsDealer Management Jobs in Michigan

Dealer Management information

What is the difference between Dealer Management vs Service Advisor?

AspectDealer ManagementService Advisor
Primary RoleOversees dealership operations, sales, and overall business performanceActs as the main point of contact for vehicle service and repairs, advising customers
Required CredentialsBusiness or automotive management experience, possibly a dealership management certificationAutomotive service or technical certifications, customer service skills
Work EnvironmentDealership management offices, sales floors, administrative settingsService department, repair bays, customer service areas
Industry UsageUsed across automotive dealerships for overall managementCommonly found in service departments within dealerships

Dealer Management focuses on overseeing dealership operations and business performance, while Service Advisors primarily handle customer interactions related to vehicle repairs and services. Both roles are essential in automotive dealerships but serve different functions within the industry.

How do you become a dealer management?

To pursue a career in dealer management, individuals typically need a background in business, sales, or automotive industries, along with strong leadership and communication skills. Gaining experience through roles such as sales manager or service manager can be beneficial, and some positions may require relevant certifications or knowledge of dealership operations and management software. A bachelor's degree in business or a related field can also improve job prospects.

What does a dealer management do?

A dealer management professional oversees the operations of a dealership, including sales, inventory, customer relations, and compliance. They often use dealer management systems (DMS) software and require strong organizational and communication skills to ensure efficient business performance.

What are popular job titles related to Dealer Management jobs in Michigan?

For Dealer Management jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Dealer Management jobs in Michigan look for?

The top searched job categories for Dealer Management jobs in Michigan are:

What cities in Michigan are hiring for Dealer Management jobs?

Cities in Michigan with the most Dealer Management job openings:

Dealer Management jobs near you
Infographic showing various Dealer Management job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Dealer Operations Analyst

Entrega

Troy, MI • On-site

Full-time

Re-posted 7 days ago

Job description

Job Position Summary:

The Dealer Operations Analyst is expected to provide exceptional support for Dealers.  They address all Dealer technical and or program questions, issues and processes with urgency and empathy.  They will communicate with Dealers via phone and email and will ensure documentation of all interactions are timely and accurate.  This role is highly dependent on the overall success of the team, where team communication and coordination are paramount to all day-to-day activities.

Responsibilities and Duties:
  • Communication - This role is responsible for managing Dealer communication focusing on delivering empathy, value, and authenticity in each interaction.  Communication is inbound through a shared phone line and email account, as well as driving proactive engagement with Dealers and their partners in solving questions and concerns and aid in overall utilization of the software applications.  All communication is held to an SLA as well as quality scores. 
  • Troubleshooting - Dealers engage this role to assist with questions and/or issues as related to several proprietary OEM software applications. This role is expected to thoroughly investigate these Dealer questions and/or issues by asking discovery questions and then conducting root cause analysis.  This requires a solid understanding of the OEM software applications, Dealership inventory data process and third-party vendor functionality.  This role will escalate unresolved issues if technical investigation is required.
  • Software Onboarding - This role orchestrates the technical onboarding process for Dealers to the OEM software applications. This role is required to strictly adhere to the process, effectively communicate all requirements for a successful launch as well as educating the Dealer on how to utilize the applications.
  • Documentation - Adherence to detailed and high-quality documentation is essential to this role.  Understanding all aspects of our Dealer communication, issues and questions addressed along with our recommended solutions enables us to continue to ensure that provide an accurate data narrative about our project delivery to our clients.
  • Additional Responsibilities - Perform other tasks and duties as required to support and contribute to the overall success of the organization.

 

Qualifications:
  • Ability to work independently as well as in a team environment.
  • Comfortability working under pressure or strict deadlines.
  • Demonstrated ability to solve problems and formulate recommendations.
  • Passion for learning and personal growth.
  • Possess organizational and prioritization skills.
  • Self-starter with a high degree of integrity and professionalism.
  • Understanding of organizational methods and time management process.
Education and Experience:
  • Bachelor's degree or equivalent work experience required.
  • Equivalent work experience entails 4+ years in customer and client service focused industry or technical support.
  • Professional references required upon request.

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