Alpharetta, GA · On-site
$85 - $115/hr
As a Technical Support Manager, you will lead a Technical Support team, ensuring exceptional customer experience for clients, resellers, and distributors. Reporting to the Senior Director of ...
Alpharetta, GA · On-site
$85 - $115/hr
As a Technical Support Manager, you will lead a Technical Support team, ensuring exceptional customer experience for clients, resellers, and distributors. Reporting to the Senior Director of ...
Atlanta, GA · On-site
$120 - $125/hr
JOB SUMMARY We are hiring a Technical Support Manager who provides quality engineering leadership for field performance, complaint investigations, returned-product evaluation, CAPA, nonconforming ...
Atlanta, GA · On-site
$120 - $125/hr
JOB SUMMARY We are hiring a Technical Support Manager who provides quality engineering leadership for field performance, complaint investigations, returned-product evaluation, CAPA, nonconforming ...
As a Technical Support Manager, you will lead a Technical Support team, ensuring exceptional customer experience for clients, resellers, and distributors. Reporting to the Senior Director of ...
As a Technical Support Manager, you will lead a Technical Support team, ensuring exceptional customer experience for clients, resellers, and distributors. Reporting to the Senior Director of ...
The Technical Support Manager demonstrates deep business, industry, and product knowledge to ensure the success of our customers by effectively managing a team of success agents along with associated ...
The Technical Support Manager demonstrates deep business, industry, and product knowledge to ensure the success of our customers by effectively managing a team of success agents along with associated ...
The Technical Support Manager demonstrates deep business, industry, and product knowledge to ensure the success of our customers by effectively managing a team of success agents along with associated ...
The Technical Support Manager demonstrates deep business, industry, and product knowledge to ensure the success of our customers by effectively managing a team of success agents along with associated ...
Manage daily support workflows, including ticket queue review, case assignment, ticket aging ... Experience leading, supervising, or providing day-to-day direction to a technical support, customer ...
Manage daily support workflows, including ticket queue review, case assignment, ticket aging ... Experience leading, supervising, or providing day-to-day direction to a technical support, customer ...
Manage daily support workflows, including ticket queue review, case assignment, ticket aging ... Experience leading, supervising, or providing day-to-day direction to a technical support, customer ...
Quick apply
Manage daily support workflows, including ticket queue review, case assignment, ticket aging ... Experience leading, supervising, or providing day-to-day direction to a technical support, customer ...
Atlanta, GA · On-site
Under broad supervision, provides management information system user support on a continuing basis ... This position requires one day onsite per week. Additional Qualifications * Minimum 5 years ...
Quick apply
Atlanta, GA · On-site
Under broad supervision, provides management information system user support on a continuing basis ... This position requires one day onsite per week. Additional Qualifications * Minimum 5 years ...
Hundreds of thousands of IT professionals and managed service providers worldwide trust us to ... You will work closely with a collaborative technical support team and report directly to a ...
Hundreds of thousands of IT professionals and managed service providers worldwide trust us to ... You will work closely with a collaborative technical support team and report directly to a ...
Brunswick, GA · On-site
... technical challenges, support critical manufacturing systems, and help create value through ... Experience doing incident management and problem resolution utilizing a ticketing platform (e.g ...
Brunswick, GA · On-site
... technical challenges, support critical manufacturing systems, and help create value through ... Experience doing incident management and problem resolution utilizing a ticketing platform (e.g ...
Forsyth, GA · On-site
Technical Support Analyst Location: Forsyth, GA (Hybrid--3 days onsite, 2 days telework after ... Manage and administer Google Chrome Management Console and Google Workspace for Enterprise ...
Quick apply
Forsyth, GA · On-site
Technical Support Analyst Location: Forsyth, GA (Hybrid--3 days onsite, 2 days telework after ... Manage and administer Google Chrome Management Console and Google Workspace for Enterprise ...
Atlanta, GA · On-site
As a Support Manager, you will deliver advanced technical support to associates, customers, and consultants while collaborating with various teams to resolve hardware and system issues.
Atlanta, GA · On-site
As a Support Manager, you will deliver advanced technical support to associates, customers, and consultants while collaborating with various teams to resolve hardware and system issues.
As a Support Manager , you will play a pivotal role in delivering advanced technical support to our associates, customers, and consultants. Collaborating closely with our skilled Infrastructure, Data ...
As a Support Manager , you will play a pivotal role in delivering advanced technical support to our associates, customers, and consultants. Collaborating closely with our skilled Infrastructure, Data ...
Alpharetta, GA · On-site
$44K - $74K/yr
About the Role We are seeking a Technical Support Specialist - Law Enforcement Solutions to provide ... Experience with Records Management Systems (RMS) and related law enforcement applications.
Alpharetta, GA · On-site
$44K - $74K/yr
About the Role We are seeking a Technical Support Specialist - Law Enforcement Solutions to provide ... Experience with Records Management Systems (RMS) and related law enforcement applications.
Alpharetta, GA · On-site
$44K - $74K/yr
About the Role We are seeking a Technical Support Specialist - Law Enforcement Solutions to provide ... Experience with Records Management Systems (RMS) and related law enforcement applications.
Alpharetta, GA · On-site
$44K - $74K/yr
About the Role We are seeking a Technical Support Specialist - Law Enforcement Solutions to provide ... Experience with Records Management Systems (RMS) and related law enforcement applications.
Atlanta, GA · On-site
Organized and detail-oriented with the ability to manage multiple priorities effectively. * Willingness to travel occasionally for customer visits, trade shows, and technical support. #LI-JM1
Atlanta, GA · On-site
Organized and detail-oriented with the ability to manage multiple priorities effectively. * Willingness to travel occasionally for customer visits, trade shows, and technical support. #LI-JM1
Atlanta, GA · On-site
Manage cases until case closure, taking the initiative to follow up internally as required to ... Previous experience providing technical support, preferably supporting data networking products and ...
Atlanta, GA · On-site
Manage cases until case closure, taking the initiative to follow up internally as required to ... Previous experience providing technical support, preferably supporting data networking products and ...
Organized and detail-oriented with the ability to manage multiple priorities effectively. * Willingness to travel occasionally for customer visits, trade shows, and technical support. #LI-JM1
Organized and detail-oriented with the ability to manage multiple priorities effectively. * Willingness to travel occasionally for customer visits, trade shows, and technical support. #LI-JM1
Rotational with 2 days per week off Primary Responsibilities - * Acts as a customer advocate ... Manages Incidents, ensures customers are updated and communicated to regularly, and incidents are ...
Rotational with 2 days per week off Primary Responsibilities - * Acts as a customer advocate ... Manages Incidents, ensures customers are updated and communicated to regularly, and incidents are ...
Atlanta, GA · On-site
Manage cases until case closure, taking the initiative to follow up internally as required to ... Previous experience providing technical support, preferably supporting data networking products and ...
Atlanta, GA · On-site
Manage cases until case closure, taking the initiative to follow up internally as required to ... Previous experience providing technical support, preferably supporting data networking products and ...
| Aspect | Day Shift Technical Support Manager | Day Shift Technical Support Specialist |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree in IT, Computer Science, or related field; management experience preferred | Usually requires a relevant technical certification or associate degree; technical knowledge essential |
| Work Environment | Oversees support teams, manages escalations, and coordinates daily operations | Provides direct technical support to clients or end-users, troubleshooting issues |
| Employer & Industry Usage | Common in IT service companies, tech departments, and support centers | Found in similar settings, focusing on resolving technical problems |
The main difference is that the Day Shift Technical Support Manager oversees support teams and manages operations, while the Day Shift Technical Support Specialist focuses on providing direct technical assistance to users. Both roles require technical knowledge, but the manager has additional responsibilities in leadership and coordination.
For Day Shift Technical Support Manager jobs in Georgia, the most frequently searched job titles are:
The top searched job categories for Day Shift Technical Support Manager jobs in Georgia are:
Cities in Georgia with the most Day Shift Technical Support Manager job openings:
$85 - $115/hr
Other
Medical, Retirement, PTO
Posted 6 days ago
Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.
We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.
Envision yourself at BarracudaBarracuda Networks is currently looking for a Technical Support Manager for our Alpharetta, Georgia team. As a Technical Support Manager, you will lead a Technical Support team, ensuring exceptional customer experience for clients, resellers, and distributors. Reporting to the Senior Director of Technical Support, this role collaborates with peers across US, APAC, and EMEA to drive organizational direction and continuous improvement in customer care
What you’ll be working onA team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.
Sourced by ZipRecruiter
1,001 - 5,000 Employees
Campbell, CA, US
2003
