PR · On-site
$13 - $17.50/hr
Minimum 1 year of Customer Service experience . * High school diploma required (college credits preferred). * Knowledge of computer applications and Microsoft Office . * Excellent verbal, written ...
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PR · On-site
$16 - $21.75/hr
Minimum 1 year of Customer Service experience . * High school diploma required (college credits preferred). * Knowledge of computer applications and Microsoft Office . * Excellent verbal, written ...
Quick apply
PR · On-site
$16 - $21.75/hr
Minimum 1 year of Customer Service experience . * High school diploma required (college credits preferred). * Knowledge of computer applications and Microsoft Office . * Excellent verbal, written ...
Quick apply
Customer Service Specialist
$15 - $17/hr
One (1) year or more of customer service or call center experience. * Excellent verbal and written communication skills in both English and Spanish. * Strong computer proficiency, including Microsoft ...
Customer Service Specialist
$15 - $17/hr
One (1) year or more of customer service or call center experience. * Excellent verbal and written communication skills in both English and Spanish. * Strong computer proficiency, including Microsoft ...
Customer Service Specialist
Ponce, PR · On-site
$15 - $17/hr
One (1) year or more of customer service or call center experience. * Excellent verbal and written communication skills in both English and Spanish. * Strong computer proficiency, including Microsoft ...
Customer Service Specialist
Ponce, PR · On-site
$15 - $17/hr
One (1) year or more of customer service or call center experience. * Excellent verbal and written communication skills in both English and Spanish. * Strong computer proficiency, including Microsoft ...
Customer Service Representative
Mayaguez, PR · On-site
$12 - $13/hr
Requires a HS diploma or equivalent and a minimum of 1 year of the company's experience in an automated customer service environment; or any combination of education and experience which would ...
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Customer Service Representative
Mayaguez, PR · On-site
$12 - $13/hr
Requires a HS diploma or equivalent and a minimum of 1 year of the company's experience in an automated customer service environment; or any combination of education and experience which would ...
Customer Service Representative
Mayaguez, PR · Remote
$16 - $21.75/hr
... services. Firstsource specialises in helping customers stay ahead of the curve through ... High School diploma or GED 1 Year Call Center Exp Six months healthcare claims experience. Ability ...
Customer Service Representative
Mayaguez, PR · Remote
$16 - $21.75/hr
... services. Firstsource specialises in helping customers stay ahead of the curve through ... High School diploma or GED 1 Year Call Center Exp Six months healthcare claims experience. Ability ...
Customer Service Representative
Mayaguez, PR · On-site
$16 - $21.75/hr
... services. Firstsource specialises in helping customers stay ahead of the curve through ... High School diploma or GED 1 Year Call Center Exp Six months healthcare claims experience. Ability ...
Customer Service Representative
Mayaguez, PR · On-site
$16 - $21.75/hr
... services. Firstsource specialises in helping customers stay ahead of the curve through ... High School diploma or GED 1 Year Call Center Exp Six months healthcare claims experience. Ability ...
Customer Service Representative
San Juan, PR · On-site
$15.75 - $21.25/hr
... Service Professionals (Pros) to provide real-time Video Chat support to customers shopping in ... Bilingual English/Spanish. * 1-3 years of experience in retail, e-commerce, or high-volume customer ...
Customer Service Representative
San Juan, PR · On-site
$15.75 - $21.25/hr
... Service Professionals (Pros) to provide real-time Video Chat support to customers shopping in ... Bilingual English/Spanish. * 1-3 years of experience in retail, e-commerce, or high-volume customer ...
Associate, Remote Network (Virtual Teller)
Bayamon, PR · On-site +1
$14 - $18.25/hr
Performs end of day balancing according to procedures. * Adheres to security, audit, and compliance ... One (1) year of customer service, call center or sales experience required. * Minimum education and ...
Associate, Remote Network (Virtual Teller)
Bayamon, PR · On-site +1
$14 - $18.25/hr
Performs end of day balancing according to procedures. * Adheres to security, audit, and compliance ... One (1) year of customer service, call center or sales experience required. * Minimum education and ...
Bilingual Customer Service Representative
Bayamon, PR · On-site
$14 - $17.50/hr
One (1) year of customer service, call center, or sales experience required. Retail environment ... Availability to work any day of the week based on the established hours of operations, plus ...
Bilingual Customer Service Representative
Bayamon, PR · On-site
$14 - $17.50/hr
One (1) year of customer service, call center, or sales experience required. Retail environment ... Availability to work any day of the week based on the established hours of operations, plus ...
PR · On-site
$27K - $29K/yr
... Shift hours: 40 weekly Operating: Monday to Sunday, rotating shifts Extent No extent General ... Among the qualities of the representative, the main one is to help the client with patience in an ...
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PR · On-site
$27K - $29K/yr
... Shift hours: 40 weekly Operating: Monday to Sunday, rotating shifts Extent No extent General ... Among the qualities of the representative, the main one is to help the client with patience in an ...
PR · On-site
$27K - $29K/yr
... Shift hours: 40 weekly Operating: Monday to Sunday, rotating shifts Extent No extent General ... Among the qualities of the representative, the main one is to help the client with patience in an ...
Quick apply
PR · On-site
$27K - $29K/yr
... Shift hours: 40 weekly Operating: Monday to Sunday, rotating shifts Extent No extent General ... Among the qualities of the representative, the main one is to help the client with patience in an ...
PR · On-site
$15.50 - $19.50/hr
Minimum of 1 year of Customer Service experience . * High School Diploma required (college ... Shift differential pay is provided when applicable. Benefits * Specialized training in customer ...
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PR · On-site
$12.50 - $15.75/hr
Minimum of 1 year of Customer Service experience . * High School Diploma required (college ... Shift differential pay is provided when applicable. Benefits * Specialized training in customer ...
Quick apply
Associate, Remote Network (Virtual Teller)
Bayamon, PR · Remote
$14 - $18.25/hr
Performs end of day balancing according to procedures. * Adheres to security, audit, and compliance ... One (1) year of customer service, call center or sales experience required. * Minimum education and ...
Associate, Remote Network (Virtual Teller)
Bayamon, PR · Remote
$14 - $18.25/hr
Performs end of day balancing according to procedures. * Adheres to security, audit, and compliance ... One (1) year of customer service, call center or sales experience required. * Minimum education and ...
Customer Service Associate - Temporary
San Juan, PR · On-site
$15 - $17.50/hr
... by the shift leader. * Implements Company asset protection procedures to identify and minimize ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate - Temporary
San Juan, PR · On-site
$15 - $17.50/hr
... by the shift leader. * Implements Company asset protection procedures to identify and minimize ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate - Temporary
Caguas, PR · On-site
$15 - $17.50/hr
... by the shift leader. * Implements Company asset protection procedures to identify and minimize ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate - Temporary
Caguas, PR · On-site
$15 - $17.50/hr
... by the shift leader. * Implements Company asset protection procedures to identify and minimize ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate - Temporary
Humacao, PR · On-site
$15 - $17.50/hr
... by the shift leader. * Implements Company asset protection procedures to identify and minimize ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate - Temporary
Humacao, PR · On-site
$15 - $17.50/hr
... by the shift leader. * Implements Company asset protection procedures to identify and minimize ... Provides customer service in the photo area, including digital passport photo service, poster print ...
One year of related experience in the automotive service environment. * One year of sales ... Ability to work Days, Nights, Weekends, Holidays. Physical Demands/Work Environment The physical ...
One year of related experience in the automotive service environment. * One year of sales ... Ability to work Days, Nights, Weekends, Holidays. Physical Demands/Work Environment The physical ...
Day Shift Capital One Customer Service information
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$13 - $17.50/hr
Full-time
Medical, Retirement, PTO
Re-posted 3 days ago
Job description
Join Our Team as a Health Services Representative!
Are you passionate about helping others and providing exceptional service? We are looking for dedicated professionals to join our team as Customer Service Representatives, playing a key role in the experience of our members and clients.
In this position, you will serve as the first point of contact, providing phone support, addressing members’ needs on the first interaction whenever possible, and ensuring a professional, empathetic, and efficient service experience.
Additionally, there are opportunities for development to support services for clients in the United States, allowing you to expand your professional experience in a dynamic and international environment.
Key ResponsibilitiesAnswer member calls and provide clear information about their health plans.
Guide and educate members about coverages, benefits, and plan promotions (non-clinical topics).
Document inquiries, actions taken, and follow-ups, ensuring accuracy and compliance.
Escalate unresolved situations or complaints to supervisors or the appropriate departments.
Participate in outbound calls, Contact Center projects, and training programs.
Maintain confidentiality of information and comply with regulations such as HIPAA and internal policies.
Minimum 1 year of Customer Service experience.
High school diploma required (college credits preferred).
Knowledge of computer applications and Microsoft Office.
Excellent verbal, written, and reading communication skills.
Bilingual (Spanish and English) preferred, especially for opportunities supporting services in the United States.
Strong customer service orientation, empathy, and proactive attitude.
Availability to work rotating shifts (Monday through Friday, 8:00am - 6:00pm).
Specialized training in customer service, regulations, and healthcare topics.
24/7 Telemedicine service.
Free employee health and wellness programs.
Opportunities for professional growth and career development.
Paid leave.
Retirement plan.
The opportunity to positively impact the well-being of the population.
Location: On-site in Guaynabo or Mayaguez, Puerto Rico
Employment Type: Full-time | Temporary
We are an Equal Employment Opportunity Employer (EEOC).
About TELEMEDIK
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